USCareCheck

CMS certification 010131

Crestwood Medical Center

One Hospital Dr SE, Huntsville, AL 35801

Acute Care Hospitals Emergency services Birthing-friendly

Crestwood Medical Center has a CMS overall rating of 3 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. Emergency patients spend a median of 2 h 44 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 67% US average 71%
Patient survey rating 2/5 859 completed surveys
Compared with the nation 2 worse 3 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 859 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
67%
AL 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
62%
AL 70% · US 72% · 2 of 5 stars
Nurses always communicated well
75%
AL 80% · US 80% · 2 of 5 stars
Doctors always communicated well
76%
AL 82% · US 80% · 2 of 5 stars
Staff always explained new medicines
54%
AL 62% · US 62% · 1 of 5 stars
Given information about recovering at home
78%
AL 85% · US 86% · 2 of 5 stars
Room was always clean
61%
AL 71% · US 74% · 2 of 5 stars
Always quiet at night
62%
AL 67% · US 60% · 4 of 5 stars

This hospital Alabama average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AL US
Median time in the emergency department before leaving Lower is better · 418 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 44 min 2 h 29 min 2 h 42 min
Left before being seen Lower is better · 48,403 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 179 patients 53% 64% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,467 cases Too few cases 4.3% 3.9%
Heart attack 149 cases Too few cases 12% 11.9%
Heart failure 210 cases Too few cases 13.1% 11.1%
Pneumonia 404 cases Too few cases 18% 15.2%
Stroke 172 cases Too few cases 14.5% 11.9%
COPD 100 cases Too few cases 8.4% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 worse than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.94 likely 0.58 – 1.31 1
After hip or knee replacement 44 cases Too few cases 6.2% 4.1%
Deaths after a serious but treatable surgical complication 51 cases No different 180.73 per 1,000 likely 124.88 per 1,000 – 236.59 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,354 cases No different 0.24 per 1,000 likely 0 per 1,000 – 1.07 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,648 cases No different 0.21 per 1,000 likely 0.01 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,547 cases No different 0.31 per 1,000 likely 0.11 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,197 cases No different 1.83 per 1,000 likely 0.29 per 1,000 – 3.37 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 684 cases No different 1.56 per 1,000 likely 0 per 1,000 – 3.23 per 1,000 1.67 per 1,000
Breathing failure after surgery 679 cases No different 9.98 per 1,000 likely 2.41 per 1,000 – 17.55 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,215 cases Worse 5.93 per 1,000 likely 3.81 per 1,000 – 8.05 per 1,000 3.52 per 1,000
Sepsis after surgery 662 cases No different 3.89 per 1,000 likely 0.15 per 1,000 – 7.64 per 1,000 5.27 per 1,000
Surgical wound splitting open 339 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.19 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,041 cases No different 0.85 per 1,000 likely 0 per 1,000 – 1.84 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) Better 0 1
Surgical site infections after colon surgery No different 0.36 likely 0.02 – 1.79 1
Surgical site infections after abdominal hysterectomy No different 0.41 likely 0.02 – 2.04 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.17 likely 0.04 – 0.47 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 191 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 324 cases Too few cases 22% 21.3%
Readmitted after pneumonia 498 cases Too few cases 18.1% 17.3%
Readmitted after COPD 177 cases Too few cases 19.6% 20%
Readmitted after hip or knee replacement 41 cases Too few cases 5.9% 5.8%
Days back in hospital after a heart attack 142 cases Too few cases -16.1 days per 100 —
Days back in hospital after heart failure 238 cases Too few cases 65.1 days per 100 —
Days back in hospital after pneumonia 392 cases Too few cases 17.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 2,659 cases No different 12.7 per 1,000 likely 10.2 per 1,000 – 16 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 1,117 cases No different 1 likely 0.8 – 1.2 —

4 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Crestwood Medical Center

Is Crestwood Medical Center a good hospital?

Crestwood Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Crestwood Medical Center?

67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 859 completed HCAHPS surveys.

How long is the wait in the Crestwood Medical Center emergency room?

Emergency patients spend a median of 2 h 44 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.