CMS certification 03033F
VA Northern Arizona Healthcare System
500 Highway 89 North, Prescott, AZ 86313
VA Northern Arizona Healthcare System has a CMS overall rating of 5 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 308 completed surveys, 40% response rate, Oct 2024 – Sep 2025.
How VA Northern Arizona Healthcare System compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| VA Northern Arizona Healthcare SystemThis hospital | 5/5 | 75% | — | 1 better |
| Yavapai Regional Medical CenterSame city | 2/5 | 65% | 3 h | 2 better 5 worse |
| Verde Valley Medical CenterSame county · Cottonwood | 4/5 | 63% | 2 h 45 min | 3 better 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Prescott.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 525 cases | Too few cases | 3.9% | 3.9% |
| Heart failure 113 cases | Too few cases | 9.5% | 11.1% |
| Pneumonia 149 cases | Too few cases | 11.4% | 15.2% |
| COPD 137 cases | Too few cases | 5.3% | 8.6% |
3 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Pressure ulcers (bed sores) 1,061 cases | No different | 0.46 per 1,000 likely 0 per 1,000 – 1.61 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 1,667 cases | No different | 0.2 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 1,689 cases | No different | 0.26 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 | 0.27 per 1,000 |
| Accidental cut or tear during abdominal surgery 39 cases | No different | 1.06 per 1,000 likely 0 per 1,000 – 2.15 per 1,000 | 1.06 per 1,000 |
9 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after heart failure 104 cases | Too few cases | 20.1% | 21.3% |
| Readmitted after pneumonia 127 cases | Too few cases | 17.3% | 17.3% |
| Readmitted after COPD 95 cases | Too few cases | 20.6% | 20% |
| Days back in hospital after heart failure 138 cases | Too few cases | -15.6 days per 100 | — |
| Days back in hospital after pneumonia 165 cases | Too few cases | -3.4 days per 100 | — |
9 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about VA Northern Arizona Healthcare System
Is VA Northern Arizona Healthcare System a good hospital?
VA Northern Arizona Healthcare System has a CMS overall rating of 5 out of 5 stars. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend VA Northern Arizona Healthcare System?
75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 308 completed HCAHPS surveys.
Does VA Northern Arizona Healthcare System have an emergency room?
Yes. CMS lists emergency services at VA Northern Arizona Healthcare System.