USCareCheck

CMS certification 040055

Baptist Health - Fort Smith

1001 Towson Avenue, Fort Smith, AR 72901

Acute Care Hospitals Emergency services Birthing-friendly

Baptist Health - Fort Smith has a CMS overall rating of 2 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. Emergency patients spend a median of 2 h 4 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating 2/5 546 completed surveys
Compared with the nation 1 worse 2 better of 24 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 546 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
66%
AR 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
64%
AR 73% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
AR 81% · US 80% · 2 of 5 stars
Doctors always communicated well
74%
AR 82% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
AR 64% · US 62% · 2 of 5 stars
Given information about recovering at home
84%
AR 85% · US 86% · 3 of 5 stars
Room was always clean
65%
AR 74% · US 74% · 2 of 5 stars
Always quiet at night
55%
AR 66% · US 60% · 3 of 5 stars

This hospital Arkansas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AR US
Median time in the emergency department before leaving Lower is better · 314 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 4 min 2 h 30 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 2 h 46 min 3 h 46 min 4 h 17 min
Left before being seen Lower is better · 54,622 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 13 patients 62% 72% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 226 patients 78% 68% 65%

How Baptist Health - Fort Smith compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Baptist Health - Fort SmithThis hospital2/566%2 h 4 min2 better 1 worse
Mercy Hospital Fort SmithSame city3/576%3 h 48 min4 better 1 worse
Mercy Hospital BoonevilleSame ZIP area · Booneville4/568%1 h 12 min1 better
Mercy Hospital OzarkSame ZIP area · OzarkNot rated75%1 h 49 minNo different
Mercy Hospital WaldronSame ZIP area · WaldronNot rated83%1 h 13 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Fort Smith.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,453 cases Too few cases 4.5% 3.9%
Heart attack 230 cases Too few cases 13.1% 11.9%
Heart failure 494 cases Too few cases 9.7% 11.1%
Pneumonia 602 cases Too few cases 12.2% 15.2%
Stroke 210 cases Too few cases 16.6% 11.9%
COPD 216 cases Too few cases 9.1% 8.6%
Heart bypass surgery (CABG) 60 cases Too few cases 3.1% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

2 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.3 likely 1 – 1.61 1
Deaths after a serious but treatable surgical complication 57 cases No different 169.06 per 1,000 likely 116.09 per 1,000 – 222.03 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,638 cases Worse 1.89 per 1,000 likely 1.29 per 1,000 – 2.48 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,277 cases No different 0.16 per 1,000 likely 0 per 1,000 – 0.36 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,598 cases No different 0.25 per 1,000 likely 0.06 per 1,000 – 0.44 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,214 cases No different 2.13 per 1,000 likely 0.67 per 1,000 – 3.59 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 361 cases No different 1.31 per 1,000 likely 0 per 1,000 – 2.84 per 1,000 1.67 per 1,000
Breathing failure after surgery 356 cases No different 8.25 per 1,000 likely 1.42 per 1,000 – 15.08 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,333 cases No different 3.04 per 1,000 likely 0.99 per 1,000 – 5.09 per 1,000 3.52 per 1,000
Sepsis after surgery 346 cases No different 5.07 per 1,000 likely 1.43 per 1,000 – 8.71 per 1,000 5.27 per 1,000
Surgical wound splitting open 311 cases No different 1.89 per 1,000 likely 0.44 per 1,000 – 3.35 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,295 cases Worse 2.03 per 1,000 likely 1.1 per 1,000 – 2.95 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.24 likely 0.01 – 1.19 1
Urinary tract infections from catheters (CAUTI) No different 0.6 likely 0.19 – 1.45 1
Surgical site infections after colon surgery No different 0.55 likely 0.09 – 1.82 1
MRSA bloodstream infections No different 0.71 likely 0.12 – 2.33 1
C. diff intestinal infections Better 0.38 likely 0.18 – 0.72 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 312 cases Too few cases 15% 14.4%
Readmitted after heart failure 779 cases Too few cases 21.7% 21.3%
Readmitted after pneumonia 871 cases Too few cases 15.5% 17.3%
Readmitted after COPD 323 cases Too few cases 20% 20%
Readmitted after heart bypass surgery 87 cases Too few cases 12.5% 11%
Days back in hospital after a heart attack 239 cases Too few cases 37.1 days per 100 —
Days back in hospital after heart failure 597 cases Too few cases 25.6 days per 100 —
Days back in hospital after pneumonia 648 cases Too few cases -10.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 955 cases No different 14.1 per 1,000 likely 11 per 1,000 – 18.3 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 157 cases No different 10.8 per 100 likely 8.3 per 100 – 14 per 100 10.7 per 100
ER visits during outpatient chemotherapy 157 cases No different 5.3 per 100 likely 3.7 per 100 – 7.5 per 100 5.4 per 100
Unplanned visits after outpatient surgery 551 cases No different 1 likely 0.8 – 1.3 —

2 more measures had too few cases here to report.

Clinicians registered at this address

94 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 13
Internal Medicine 12
Nurse Anesthetist, Certified Registered 12
Diagnostic Radiology 8
Family 8
Nurse Practitioner 5
Acute Care 4
Family Medicine 4
Adult Health 2
Anatomic Pathology & Clinical Pathology 2
Anesthesiology 2
Pharmacist 2

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $49,358 general $49,358 · research $0
All years, 2019–2025 $101,444 29 reported payments
  • 2019 $408
  • 2020 $2,005
  • 2021 $1,944
  • 2022 $4,365
  • 2023 $32,822
  • 2024 $10,543
  • 2025 $49,358

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $30,757 4
Medical devices and supplies on long-term loan $18,601 3

Largest paying companies, 2025

Company Amount Payments
KLS-Martin L.P. $24,157 2
Stryker Corporation $18,026 2
Gyrus ACMI, Inc. $6,600 2
Linvatec Corporation $575 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Baptist Health - Fort Smith

Is Baptist Health - Fort Smith a good hospital?

Baptist Health - Fort Smith has a CMS overall rating of 2 out of 5 stars. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Baptist Health - Fort Smith?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 546 completed HCAHPS surveys.

How long is the wait in the Baptist Health - Fort Smith emergency room?

Emergency patients spend a median of 2 h 4 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Baptist Health - Fort Smith receive money from drug and device companies?

Drug and device makers reported $49,358 in payments to Baptist Health - Fort Smith for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.