USCareCheck

CMS certification 040164

Unity Health - Jacksonville

1400 Braden Street, Jacksonville, AR 72076

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Unity Health - Jacksonville. 85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 1 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 10 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 85% US average 71%
Patient survey rating Not rated 39 completed surveys
Compared with the nation 0 worse 0 better of 1 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 39 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
85%
AR 71% · US 71%
Rated the hospital 9 or 10 out of 10
85%
AR 73% · US 72%
Nurses always communicated well
86%
AR 81% · US 80%
Doctors always communicated well
88%
AR 82% · US 80%
Staff always explained new medicines
74%
AR 64% · US 62%
Given information about recovering at home
87%
AR 85% · US 86%
Room was always clean
85%
AR 74% · US 74%
Always quiet at night
85%
AR 66% · US 60%

This hospital Arkansas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AR US
Median time in the emergency department before leaving Lower is better · 394 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 10 min 2 h 30 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 17 visits sampled 4 h 26 min 3 h 46 min 4 h 17 min
Left before being seen Lower is better · 14,582 patients 5% 2% 2%

How Unity Health - Jacksonville compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Unity Health - JacksonvilleThis hospitalNot rated85%2 h 10 minNo different
Baptist Health Medical Center North Little RockSame county · North Little Rock1/557%3 h 6 min3 better 5 worse
Arkansas Surgical HospitalSame county · No Little RockNot rated87%2 h 30 min1 worse
St Vincent Medical Center/NorthSame county · Sherwood4/577%2 h 8 min1 better
Baptist Health Medical Center-Little RockSame county · Little Rock3/567%2 h 20 min4 better 6 worse
Chi-St Vincent InfirmarySame county · Little Rock3/564%2 h 53 min6 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 48 cases Too few cases 4% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 no different
Measure CMS comparison This hospital National
Pressure ulcers (bed sores) 46 cases No different 0.62 per 1,000 likely 0 per 1,000 – 1.96 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 62 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 64 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000

10 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after pneumonia 29 cases Too few cases 16.8% 17.3%

13 more measures had too few cases here to report.

Clinicians registered at this address

21 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 6
Family 3
Family Medicine 3
Physician Assistant 2
Acute Care 1
Clinical 1
Dietitian, Registered 1
Internal Medicine 1
Mental Health 1
Nurse Anesthetist, Certified Registered 1
Surgery 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Unity Health - Jacksonville

Is Unity Health - Jacksonville a good hospital?

CMS does not publish an overall star rating for Unity Health - Jacksonville. On all 1 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Unity Health - Jacksonville?

85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 39 completed HCAHPS surveys.

How long is the wait in the Unity Health - Jacksonville emergency room?

Emergency patients spend a median of 2 h 10 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 5% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.