USCareCheck

CMS certification 070020

Middlesex Hospital

28 Crescent St, Middletown, CT 06457

Acute Care Hospitals Emergency services Birthing-friendly

Middlesex Hospital has a CMS overall rating of 3 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 2 h 39 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 4/5 1,233 completed surveys
Compared with the nation 3 worse 1 better of 21 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,233 completed surveys, 26% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
CT 68% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
74%
CT 66% · US 72% · 4 of 5 stars
Nurses always communicated well
81%
CT 78% · US 80% · 4 of 5 stars
Doctors always communicated well
81%
CT 77% · US 80% · 4 of 5 stars
Staff always explained new medicines
63%
CT 59% · US 62% · 3 of 5 stars
Given information about recovering at home
89%
CT 87% · US 86% · 4 of 5 stars
Room was always clean
71%
CT 71% · US 74% · 4 of 5 stars
Always quiet at night
49%
CT 48% · US 60% · 3 of 5 stars

This hospital Connecticut average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CT US
Median time in the emergency department before leaving Lower is better · 389 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 39 min 3 h 12 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 13 visits sampled 3 h 46 min 4 h 7 min 4 h 17 min
Left before being seen Lower is better · 82,659 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 40 patients 80% 77% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 293 patients 70% 57% 65%

How Middlesex Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Middlesex HospitalThis hospital3/575%2 h 39 min1 better 3 worse
Midstate Medical CenterSame ZIP area · Meriden4/576%3 h 40 min4 better
Griffin HospitalSame ZIP area · Derby4/576%2 h 45 min1 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Middletown.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,317 cases Too few cases 3.6% 3.9%
Heart failure 396 cases Too few cases 12.7% 11.1%
Pneumonia 605 cases Too few cases 15.3% 15.2%
Stroke 251 cases Too few cases 10.7% 11.9%
COPD 170 cases Too few cases 8.5% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.82 likely 0.44 – 1.21 1
After hip or knee replacement 102 cases Too few cases 3.4% 4.1%
Deaths after a serious but treatable surgical complication 28 cases No different 195.16 per 1,000 likely 135.15 per 1,000 – 255.17 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,772 cases No different 0.47 per 1,000 likely 0 per 1,000 – 1.25 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 5,538 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 5,519 cases No different 0.23 per 1,000 likely 0.03 per 1,000 – 0.43 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 828 cases No different 1.98 per 1,000 likely 0.38 per 1,000 – 3.58 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 236 cases No different 1.59 per 1,000 likely 0 per 1,000 – 3.28 per 1,000 1.67 per 1,000
Breathing failure after surgery 236 cases No different 7.34 per 1,000 likely 0 per 1,000 – 16.35 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 871 cases No different 2.91 per 1,000 likely 0.66 per 1,000 – 5.16 per 1,000 3.52 per 1,000
Sepsis after surgery 212 cases No different 4.66 per 1,000 likely 0.56 per 1,000 – 8.76 per 1,000 5.27 per 1,000
Surgical wound splitting open 251 cases No different 1.93 per 1,000 likely 0.47 per 1,000 – 3.4 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 993 cases No different 0.86 per 1,000 likely 0 per 1,000 – 1.85 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.21 likely 0.01 – 1.05 1
Urinary tract infections from catheters (CAUTI) No different 1.23 likely 0.5 – 2.55 1
Surgical site infections after colon surgery No different 1.27 likely 0.52 – 2.65 1
MRSA bloodstream infections Better 0 1
C. diff intestinal infections Better 0.12 likely 0.03 – 0.33 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 686 cases Too few cases 20.7% 21.3%
Readmitted after pneumonia 908 cases Too few cases 17.6% 17.3%
Readmitted after COPD 363 cases Too few cases 20.7% 20%
Readmitted after hip or knee replacement 88 cases Too few cases 5.4% 5.8%
Days back in hospital after heart failure 403 cases Too few cases -6.3 days per 100 —
Days back in hospital after pneumonia 606 cases Too few cases 43.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 387 cases No different 14.8 per 1,000 likely 11.3 per 1,000 – 19.3 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 305 cases No different 1 likely 0.8 – 1.4 —

6 more measures had too few cases here to report.

Clinicians registered at this address

163 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 27
Medical 19
Clinical 17
Diagnostic Radiology 14
Internal Medicine 9
Psychiatric/Mental Health 7
Family Medicine 6
Psychiatry 6
Acute Care 5
Anatomic Pathology & Clinical Pathology 5
Family 5
Pharmacist 5

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $10,207 general $10,207 · research $0
All years, 2019–2025 $95,412 113 reported payments
  • 2019 $22,760
  • 2020 $21,569
  • 2021 $10,192
  • 2022 $13,871
  • 2023 $14,658
  • 2024 $2,154
  • 2025 $10,207

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $5,915 5
Debt forgiveness $4,275 3
Education $17 1

Largest paying companies, 2025

Company Amount Payments
Stryker Corporation $9,949 6
Bioventus LLC $150 1
Olympus America Inc. $109 2

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Middlesex Hospital

Is Middlesex Hospital a good hospital?

Middlesex Hospital has a CMS overall rating of 3 out of 5 stars. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Middlesex Hospital?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,233 completed HCAHPS surveys.

How long is the wait in the Middlesex Hospital emergency room?

Emergency patients spend a median of 2 h 39 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Middlesex Hospital receive money from drug and device companies?

Drug and device makers reported $10,207 in payments to Middlesex Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.