USCareCheck

CMS certification 100286

Physicians Regional Medical Center - Pine Ridge

6101 Pine Ridge Road, Naples, FL 34119

Acute Care Hospitals Emergency services

Physicians Regional Medical Center - Pine Ridge has a CMS overall rating of 2 out of 5 stars. 63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 5. Emergency patients spend a median of 2 h 45 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 63% US average 71%
Patient survey rating 2/5 2,665 completed surveys
Compared with the nation 5 worse 3 better of 24 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 2,665 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
63%
FL 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
61%
FL 68% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
FL 76% · US 80% · 2 of 5 stars
Doctors always communicated well
75%
FL 75% · US 80% · 2 of 5 stars
Staff always explained new medicines
51%
FL 58% · US 62% · 1 of 5 stars
Given information about recovering at home
80%
FL 83% · US 86% · 2 of 5 stars
Room was always clean
66%
FL 72% · US 74% · 3 of 5 stars
Always quiet at night
52%
FL 56% · US 60% · 3 of 5 stars

This hospital Florida average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital FL US
Median time in the emergency department before leaving Lower is better · 393 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 45 min 2 h 36 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 4 h 2 min 3 h 40 min 4 h 17 min
Left before being seen Lower is better · 54,316 patients 1% 1% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 12 patients 25% 73% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 211 patients 39% 73% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 6,396 cases Too few cases 4.3% 3.9%
Heart attack 340 cases Too few cases 11.3% 11.9%
Heart failure 775 cases Too few cases 10.3% 11.1%
Pneumonia 834 cases Too few cases 14.9% 15.2%
Stroke 425 cases Too few cases 14.3% 11.9%
COPD 233 cases Too few cases 8.7% 8.6%
Heart bypass surgery (CABG) 214 cases Too few cases 2.4% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.63 – 1.18 1
After hip or knee replacement 163 cases Too few cases 4.1% 4.1%
Deaths after a serious but treatable surgical complication 132 cases No different 144.36 per 1,000 likely 93.93 per 1,000 – 194.8 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 9,053 cases No different 0.6 per 1,000 likely 0 per 1,000 – 1.21 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 11,115 cases No different 0.12 per 1,000 likely 0 per 1,000 – 0.31 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 11,173 cases No different 0.29 per 1,000 likely 0.11 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,794 cases No different 2.67 per 1,000 likely 1.36 per 1,000 – 3.98 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,132 cases No different 1.57 per 1,000 likely 0.09 per 1,000 – 3.05 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,184 cases No different 7.27 per 1,000 likely 2.01 per 1,000 – 12.52 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,871 cases No different 3.65 per 1,000 likely 1.88 per 1,000 – 5.42 per 1,000 3.52 per 1,000
Sepsis after surgery 1,106 cases No different 4.65 per 1,000 likely 1.35 per 1,000 – 7.95 per 1,000 5.27 per 1,000
Surgical wound splitting open 750 cases No different 1.51 per 1,000 likely 0.09 per 1,000 – 2.93 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 2,017 cases No different 1.06 per 1,000 likely 0.19 per 1,000 – 1.94 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.62 likely 0.16 – 1.68 1
Urinary tract infections from catheters (CAUTI) Better 0.12 likely 0.01 – 0.61 1
Surgical site infections after colon surgery No different 0.33 likely 0.06 – 1.09 1
MRSA bloodstream infections No different 1.23 likely 0.39 – 2.95 1
C. diff intestinal infections Better 0.1 likely 0.02 – 0.26 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 455 cases Too few cases 15.6% 14.4%
Readmitted after heart failure 1,116 cases Too few cases 22.8% 21.3%
Readmitted after pneumonia 1,076 cases Too few cases 18.8% 17.3%
Readmitted after COPD 361 cases Too few cases 21.7% 20%
Readmitted after heart bypass surgery 225 cases Too few cases 12.5% 11%
Readmitted after hip or knee replacement 178 cases Too few cases 6.1% 5.8%
Days back in hospital after a heart attack 356 cases Too few cases 11.1 days per 100 —
Days back in hospital after heart failure 906 cases Too few cases 17.8 days per 100 —
Days back in hospital after pneumonia 904 cases Too few cases 6.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 3,563 cases No different 12.6 per 1,000 likely 10.3 per 1,000 – 15.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 1,987 cases No different 0.9 likely 0.8 – 1.1 —

3 more measures had too few cases here to report.

Clinicians registered at this address

167 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 12 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 29
Pharmacist 11
Anesthesiology 10
Internal Medicine 10
Physician Assistant 10
Nurse Practitioner 8
Family 7
Emergency Medicine 6
Dietitian, Registered 5
Neurological Surgery 5
Surgical 5
Medical 4

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Physicians Regional Medical Center - Pine Ridge

Is Physicians Regional Medical Center - Pine Ridge a good hospital?

Physicians Regional Medical Center - Pine Ridge has a CMS overall rating of 2 out of 5 stars. Of the 24 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 5. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Physicians Regional Medical Center - Pine Ridge?

63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 2,665 completed HCAHPS surveys.

How long is the wait in the Physicians Regional Medical Center - Pine Ridge emergency room?

Emergency patients spend a median of 2 h 45 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.