CMS certification 110007
Phoebe Putney Memorial Hospital
417 Third Avenue, Albany, GA 31703
Phoebe Putney Memorial Hospital has a CMS overall rating of 2 out of 5 stars. 57% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. Emergency patients spend a median of 5 h 30 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 832 completed surveys, 12% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | GA | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 444 visits sampled · US median for EDs of the same volume: 3 h 21 min | 5 h 30 min | 2 h 42 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 13 visits sampled | 6 h 15 min | 5 h 8 min | 4 h 17 min |
| Left before being seen Lower is better · 64,505 patients | 1% | 2% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 22 patients | 68% | 70% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 212 patients | 83% | 63% | 65% |
How Phoebe Putney Memorial Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Phoebe Putney Memorial HospitalThis hospital | 2/5 | 57% | 5 h 30 min | 2 better |
| Phoebe Sumter Medical CenterSame ZIP area · Americus | 3/5 | 68% | 3 h 36 min | 1 better 1 worse |
| Archbold MitchellSame ZIP area · Camilla | Not rated | 70% | 1 h 49 min | No different |
| Dorminy Medical CenterSame ZIP area · Fitzgerald | Not rated | 57% | 2 h 37 min | 1 better |
| Colquitt Regional Medical CenterSame ZIP area · Moultrie | 4/5 | 78% | 2 h 53 min | 2 better 2 worse |
| Archbold Memorial HospitalSame ZIP area · Thomasville | 2/5 | 64% | 3 h 53 min | 2 better 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Albany.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 3,527 cases | Too few cases | 5% | 3.9% |
| Heart attack 138 cases | Too few cases | 12.9% | 11.9% |
| Heart failure 305 cases | Too few cases | 13.1% | 11.1% |
| Pneumonia 280 cases | Too few cases | 18.3% | 15.2% |
| Stroke 368 cases | Too few cases | 13.9% | 11.9% |
| COPD 181 cases | Too few cases | 9.5% | 8.6% |
| Heart bypass surgery (CABG) 61 cases | Too few cases | 2.7% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.3 likely 0.97 – 1.62 | 1 |
| After hip or knee replacement 65 cases | Too few cases | 6.1% | 4.1% |
| Deaths after a serious but treatable surgical complication 64 cases | No different | 175.69 per 1,000 likely 122.18 per 1,000 – 229.19 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 3,980 cases | Worse | 1.32 per 1,000 likely 0.64 per 1,000 – 2 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 5,042 cases | No different | 0.28 per 1,000 likely 0.07 per 1,000 – 0.49 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 5,209 cases | No different | 0.3 per 1,000 likely 0.1 per 1,000 – 0.5 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 1,055 cases | No different | 1.76 per 1,000 likely 0.25 per 1,000 – 3.27 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 336 cases | No different | 1.46 per 1,000 likely 0 per 1,000 – 3.08 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 341 cases | No different | 13.07 per 1,000 likely 6.09 per 1,000 – 20.06 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 1,074 cases | No different | 4.06 per 1,000 likely 1.91 per 1,000 – 6.22 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 326 cases | No different | 4.48 per 1,000 likely 0.79 per 1,000 – 8.17 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 246 cases | No different | 1.64 per 1,000 likely 0.16 per 1,000 – 3.12 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 963 cases | No different | 1.31 per 1,000 likely 0.33 per 1,000 – 2.29 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.59 likely 0.26 – 1.16 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.23 likely 0.07 – 0.56 | 1 |
| Surgical site infections after colon surgery | Better | 0 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 0 | 1 |
| MRSA bloodstream infections | No different | 0.49 likely 0.2 – 1.01 | 1 |
| C. diff intestinal infections | Better | 0.25 likely 0.15 – 0.41 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 280 cases | Too few cases | 14% | 14.4% |
| Readmitted after heart failure 899 cases | Too few cases | 22.1% | 21.3% |
| Readmitted after pneumonia 575 cases | Too few cases | 16.5% | 17.3% |
| Readmitted after COPD 497 cases | Too few cases | 20.4% | 20% |
| Readmitted after heart bypass surgery 88 cases | Too few cases | 12.7% | 11% |
| Readmitted after hip or knee replacement 59 cases | Too few cases | 7.6% | 5.8% |
| Days back in hospital after a heart attack 140 cases | Too few cases | -1.9 days per 100 | — |
| Days back in hospital after heart failure 373 cases | Too few cases | 3.4 days per 100 | — |
| Days back in hospital after pneumonia 286 cases | Too few cases | -31.9 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 2,096 cases | No different | 12 per 1,000 likely 9.4 per 1,000 – 15.1 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 158 cases | No different | 9.7 per 100 likely 7.2 per 100 – 12.9 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 158 cases | No different | 5.7 per 100 likely 4 per 100 – 8 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 379 cases | No different | 0.9 likely 0.6 – 1.1 | — |
1 more measure had too few cases here to report.
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $40,866
- 2020 $244,395
- 2021 $50,221
- 2022 $20,310
- 2023 $30,074
- 2024 $47,598
- 2025 $76,327
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Medical devices and supplies on long-term loan | $22,362 | 3 |
| Debt forgiveness | $6,424 | 1 |
| Space rental and facility fees | $2,000 | 1 |
| Education | $135 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| E.R. Squibb & Sons, L.L.C. | $31,156 | 2 |
| Stryker Corporation | $22,362 | 3 |
| Caris MPI, Inc. | $14,250 | 3 |
| Medline Industries LP | $6,424 | 1 |
| Incyte Corporation | $2,000 | 1 |
| Becton, Dickinson and Company | $135 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| Testing the Addition of an IDH2 Inhibitor, Enasidenib, to Usual Treatment (Cedazuridine-Decitabine) for Higher-Risk Myelodysplastic Syndrome (MDS) Wi… E.R. Squibb & Sons, L.L.C. · NCT06577441 | $26,656 |
| THE CARIS BIOREPOSITORY RESEARCH PROTOCOL Caris MPI, Inc. · NCT01499394 | $14,250 |
| Connect MM: The Multiple Myeloma Disease Registry. The purpose of the Connect MM Registry is to explore the natural history and real world management… E.R. Squibb & Sons, L.L.C. | $4,500 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Phoebe Putney Memorial Hospital
Is Phoebe Putney Memorial Hospital a good hospital?
Phoebe Putney Memorial Hospital has a CMS overall rating of 2 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Phoebe Putney Memorial Hospital?
57% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 832 completed HCAHPS surveys.
How long is the wait in the Phoebe Putney Memorial Hospital emergency room?
Emergency patients spend a median of 5 h 30 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Phoebe Putney Memorial Hospital receive money from drug and device companies?
Drug and device makers reported $76,327 in payments to Phoebe Putney Memorial Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.