USCareCheck

CMS certification 110107

Atrium Health Navicent the Medical Center

777 Hemlock Street, Macon, GA 31201

Acute Care Hospitals Emergency services Birthing-friendly

Atrium Health Navicent the Medical Center has a CMS overall rating of 2 out of 5 stars. 59% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 4. Emergency patients spend a median of 3 h 2 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 59% US average 71%
Patient survey rating 2/5 1,368 completed surveys
Compared with the nation 4 worse 2 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,368 completed surveys, 15% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
59%
GA 71% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
59%
GA 71% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
GA 79% · US 80% · 2 of 5 stars
Doctors always communicated well
71%
GA 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
52%
GA 60% · US 62% · 1 of 5 stars
Given information about recovering at home
81%
GA 85% · US 86% · 2 of 5 stars
Room was always clean
58%
GA 72% · US 74% · 2 of 5 stars
Always quiet at night
59%
GA 64% · US 60% · 3 of 5 stars

This hospital Georgia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital GA US
Median time in the emergency department before leaving Lower is better · 367 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 2 min 2 h 42 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 20 visits sampled 6 h 52 min 5 h 8 min 4 h 17 min
Left before being seen Lower is better · 49,642 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 20 patients 70% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 137 patients 34% 63% 65%

How Atrium Health Navicent the Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Atrium Health Navicent the Medical CenterThis hospital2/559%3 h 2 min2 better 4 worse
Piedmont Macon North HospitalSame city4/572%3 h 12 min1 better
Coliseum Medical Centers, LLC, DbaSame city3/566%3 h 52 min2 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Macon.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 5,388 cases Too few cases 4.5% 3.9%
Heart attack 213 cases Too few cases 14.8% 11.9%
Heart failure 435 cases Too few cases 9.9% 11.1%
Pneumonia 378 cases Too few cases 15.7% 15.2%
Stroke 394 cases Too few cases 12.1% 11.9%
COPD 142 cases Too few cases 10.1% 8.6%
Heart bypass surgery (CABG) 143 cases Too few cases 3.6% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.04 likely 0.78 – 1.29 1
After hip or knee replacement 121 cases Too few cases 6.2% 4.1%
Deaths after a serious but treatable surgical complication 129 cases No different 170.22 per 1,000 likely 124.93 per 1,000 – 215.51 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 7,638 cases No different 1 per 1,000 likely 0.48 per 1,000 – 1.52 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 8,187 cases No different 0.24 per 1,000 likely 0.06 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 8,306 cases No different 0.3 per 1,000 likely 0.11 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,649 cases No different 1.27 per 1,000 likely 0 per 1,000 – 2.55 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,110 cases No different 1.75 per 1,000 likely 0.34 per 1,000 – 3.17 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,165 cases No different 7.03 per 1,000 likely 2.12 per 1,000 – 11.95 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,673 cases No different 3.93 per 1,000 likely 2.16 per 1,000 – 5.71 per 1,000 3.52 per 1,000
Sepsis after surgery 1,175 cases No different 4.95 per 1,000 likely 1.73 per 1,000 – 8.16 per 1,000 5.27 per 1,000
Surgical wound splitting open 515 cases No different 1.84 per 1,000 likely 0.41 per 1,000 – 3.27 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,557 cases No different 0.72 per 1,000 likely 0 per 1,000 – 1.62 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 worse than the nation 2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.02 likely 0.71 – 1.43 1
Urinary tract infections from catheters (CAUTI) Better 0.2 likely 0.08 – 0.42 1
Surgical site infections after colon surgery Worse 2.02 likely 1.31 – 2.99 1
Surgical site infections after abdominal hysterectomy No different 0.8 likely 0.13 – 2.64 1
MRSA bloodstream infections No different 0.89 likely 0.55 – 1.39 1
C. diff intestinal infections Better 0.4 likely 0.28 – 0.55 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 489 cases Too few cases 13.4% 14.4%
Readmitted after heart failure 1,034 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 697 cases Too few cases 18.6% 17.3%
Readmitted after COPD 401 cases Too few cases 19.4% 20%
Readmitted after heart bypass surgery 185 cases Too few cases 11.8% 11%
Readmitted after hip or knee replacement 120 cases Too few cases 5.3% 5.8%
Days back in hospital after a heart attack 259 cases Too few cases 19.9 days per 100 —
Days back in hospital after heart failure 528 cases Too few cases 22.2 days per 100 —
Days back in hospital after pneumonia 380 cases Too few cases 36.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,538 cases No different 11.8 per 1,000 likely 9.1 per 1,000 – 15.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 39 cases No different 10.9 per 100 likely 7.7 per 100 – 15.2 per 100 10.7 per 100
ER visits during outpatient chemotherapy 39 cases No different 6.4 per 100 likely 4.2 per 100 – 9.5 per 100 5.4 per 100
Unplanned visits after outpatient surgery 647 cases No different 1.1 likely 0.9 – 1.4 —

1 more measure had too few cases here to report.

Clinicians registered at this address

500 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 74
Nurse Anesthetist, Certified Registered 66
Family Medicine 40
Pediatrics 40
Anesthesiology 32
Surgery 30
Anesthesiologist Assistant 28
Nurse Practitioner 26
Obstetrics & Gynecology 20
Acute Care 19
Emergency Medicine 17
Critical Care Medicine 15

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $168,756 general $128,434 · research $40,323
All years, 2019–2025 $1.2M 301 reported payments
Studies funded, 2025 4 10 companies paid in total
  • 2019 $36,569
  • 2020 $143,276
  • 2021 $78,254
  • 2022 $54,892
  • 2023 $176,319
  • 2024 $557,602
  • 2025 $168,756

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $123,610 3
Space rental and facility fees $4,008 9
Food and beverage $816 3

Largest paying companies, 2025

Company Amount Payments
Hologic Sales and Service, LLC $123,610 3
CSL Behring $16,539 2
Biosense Webster, Inc. $16,474 4
Boston Scientific Corporation $6,960 1
Linde Gas & Equipment Inc. $2,508 6
CMS Imaging, Inc. $816 3
Medical Device Business Services, Inc. $500 1
Abbvie INC. $500 1

Largest research studies funded here, 2025

Study Amount
A Prospective, Multicenter, Randomized, Double-Blind, Placebo-Controlled, Large Simple Trial Evaluating the Use of BE1116 (4-Factor Prothrombin Compl… CSL Behring · NCT05568888 $16,539
Safety and Effectiveness Evaluation of the THERMOCOOL SMARTTOUCH(TM) SF Catheter with the TRUPULSE(TM) Generator for treatment of the Paroxysmal Atri… Biosense Webster, Inc. $16,474
F15 Boston Scientific Corporation $6,960
Dapagliflozin in Acute Decompensated Heart Failure AstraZeneca Pharmaceuticals LP $350

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Atrium Health Navicent the Medical Center

Is Atrium Health Navicent the Medical Center a good hospital?

Atrium Health Navicent the Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Atrium Health Navicent the Medical Center?

59% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,368 completed HCAHPS surveys.

How long is the wait in the Atrium Health Navicent the Medical Center emergency room?

Emergency patients spend a median of 3 h 2 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Atrium Health Navicent the Medical Center receive money from drug and device companies?

Drug and device makers reported $168,756 in payments to Atrium Health Navicent the Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.