USCareCheck

CMS certification 110184

Wellstar Douglas Medical Center

8954 Hospital Drive, Douglasville, GA 30134

Acute Care Hospitals Emergency services Birthing-friendly

Wellstar Douglas Medical Center has a CMS overall rating of 3 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. Emergency patients spend a median of 3 h 12 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 72% US average 71%
Patient survey rating 3/5 568 completed surveys
Compared with the nation 1 worse 3 better of 18 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 568 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
72%
GA 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
70%
GA 71% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
GA 79% · US 80% · 3 of 5 stars
Doctors always communicated well
79%
GA 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
57%
GA 60% · US 62% · 2 of 5 stars
Given information about recovering at home
84%
GA 85% · US 86% · 3 of 5 stars
Room was always clean
74%
GA 72% · US 74% · 3 of 5 stars
Always quiet at night
61%
GA 64% · US 60% · 3 of 5 stars

This hospital Georgia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital GA US
Median time in the emergency department before leaving Lower is better · 353 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 12 min 2 h 42 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 10 h 9 min 5 h 8 min 4 h 17 min
Left before being seen Lower is better · 65,679 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 21 patients 52% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 162 patients 83% 63% 65%

How Wellstar Douglas Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Wellstar Douglas Medical CenterThis hospital3/572%3 h 12 min3 better 1 worse
Wellstar Paulding Medical CenterSame ZIP area · Hiram4/580%3 h 20 min1 better 1 worse
Atrium Health Floyd Polk Medical CenterSame ZIP area · CedartownNot rated88%1 h 36 minNo different
Piedmont Mountainside Hospital INCSame ZIP area · Jasper4/568%2 h 33 min3 better 1 worse
Piedmont Cartersville Medical CenterSame ZIP area · Cartersville3/565%2 h 49 min2 better 1 worse
Tanner Medical Center - CarrolltonSame ZIP area · Carrollton2/571%3 h1 better 4 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,592 cases Too few cases 2.9% 3.9%
Heart attack 40 cases Too few cases 11.9% 11.9%
Heart failure 200 cases Too few cases 7.9% 11.1%
Pneumonia 192 cases Too few cases 14.1% 15.2%
Stroke 190 cases Too few cases 10.5% 11.9%
COPD 48 cases Too few cases 6.5% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.02 likely 0.62 – 1.41 1
Pressure ulcers (bed sores) 2,085 cases No different 0.53 per 1,000 likely 0 per 1,000 – 1.36 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,460 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,552 cases No different 0.29 per 1,000 likely 0.08 per 1,000 – 0.5 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 211 cases No different 2.23 per 1,000 likely 0.53 per 1,000 – 3.93 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 38 cases No different 1.64 per 1,000 likely 0 per 1,000 – 3.35 per 1,000 1.67 per 1,000
Breathing failure after surgery 45 cases No different 10.09 per 1,000 likely 0.93 per 1,000 – 19.24 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 230 cases No different 3.98 per 1,000 likely 1.5 per 1,000 – 6.45 per 1,000 3.52 per 1,000
Sepsis after surgery 40 cases No different 5.65 per 1,000 likely 1.51 per 1,000 – 9.8 per 1,000 5.27 per 1,000
Surgical wound splitting open 78 cases No different 2.05 per 1,000 likely 0.54 per 1,000 – 3.56 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 421 cases No different 0.96 per 1,000 likely 0 per 1,000 – 2 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 worse than the nation 1 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Worse 2.21 likely 1.12 – 3.94 1
Urinary tract infections from catheters (CAUTI) No different 0.22 likely 0.01 – 1.09 1
Surgical site infections after colon surgery No different 2.17 likely 0.69 – 5.24 1
MRSA bloodstream infections No different 0.62 likely 0.03 – 3.04 1
C. diff intestinal infections Better 0 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 73 cases Too few cases 13.8% 14.4%
Readmitted after heart failure 509 cases Too few cases 18.6% 21.3%
Readmitted after pneumonia 422 cases Too few cases 15.4% 17.3%
Readmitted after COPD 125 cases Too few cases 18.7% 20%
Days back in hospital after heart failure 230 cases Too few cases -17.2 days per 100 —
Days back in hospital after pneumonia 205 cases Too few cases 2.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 223 cases No different 12.3 per 1,000 likely 9.3 per 1,000 – 16.7 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 175 cases No different 1.1 likely 0.8 – 1.4 —

6 more measures had too few cases here to report.

Clinicians registered at this address

61 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 16 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Hospitalist 10
Emergency Medicine 6
Physician Assistant 5
Anesthesiologist Assistant 4
Anesthesiology 4
Family 4
Family Medicine 4
Acute Care 3
Internal Medicine 3
Medical 2
Nurse Anesthetist, Certified Registered 2
Nurse Practitioner 2

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $2,855 general $2,855 · research $0
All years, 2025–2025 $2,855 2 reported payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $2,855 2

Largest paying companies, 2025

Company Amount Payments
Baxter Healthcare $2,855 2

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Wellstar Douglas Medical Center

Is Wellstar Douglas Medical Center a good hospital?

Wellstar Douglas Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Wellstar Douglas Medical Center?

72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 568 completed HCAHPS surveys.

How long is the wait in the Wellstar Douglas Medical Center emergency room?

Emergency patients spend a median of 3 h 12 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Wellstar Douglas Medical Center receive money from drug and device companies?

Drug and device makers reported $2,855 in payments to Wellstar Douglas Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.