USCareCheck

CMS certification 121304

Kahuku Medical Center

56-117 Pualalea Street, Kahuku, HI 96731

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for Kahuku Medical Center. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Emergency patients spend a median of 1 h 19 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 66% US average 71%
Patient survey rating Not rated 40 completed surveys
Compared with the nation Too few cases for CMS to compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 40 completed surveys, 14% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
66%
HI 72% · US 71%
Rated the hospital 9 or 10 out of 10
64%
HI 71% · US 72%
Nurses always communicated well
65%
HI 79% · US 80%
Doctors always communicated well
60%
HI 80% · US 80%
Staff always explained new medicines
57%
HI 62% · US 62%
Given information about recovering at home
85%
HI 87% · US 86%
Room was always clean
89%
HI 76% · US 74%
Always quiet at night
61%
HI 54% · US 60%

This hospital Hawaii average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital HI US
Median time in the emergency department before leaving Lower is better · 403 visits sampled 1 h 19 min 1 h 54 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 1 h 19 min 3 h 22 min 4 h 17 min

How Kahuku Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Kahuku Medical CenterThis hospitalNot rated66%1 h 19 min—
Adventist Health CastleSame county · Kailua4/578%2 h 36 min2 better 1 worse
Pali Momi Medical CenterSame county · Aiea4/579%2 h 36 min2 better 2 worse
Straub Clinic and HospitalSame county · Honolulu4/575%2 h 2 min3 better 3 worse
The Queens Medical CenterSame county · Honolulu3/576%3 h 11 min4 better 4 worse
Kuakini Medical CenterSame county · Honolulu4/558%2 h 29 min3 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Not reported for this hospital

CMS had too few cases here to publish results for deaths, complications, infections caught in the hospital, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

41 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 6
Behavior Technician 4
Family 4
Family Medicine 3
Marriage & Family Therapist 3
Health Educator 2
Pediatrics 2
Physical Therapist 2
Physician Assistant 2
Registered Nurse 2
Dietitian, Registered 1
General Practice 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Kahuku Medical Center

Would patients recommend Kahuku Medical Center?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 40 completed HCAHPS surveys.

How long is the wait in the Kahuku Medical Center emergency room?

Emergency patients spend a median of 1 h 19 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.