CMS certification 14034F
North Chicago VA Medical Center
3001 Greenbay Road, North Chicago, IL 60064
North Chicago VA Medical Center has a CMS overall rating of 4 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 293 completed surveys, 20% response rate, Oct 2024 – Sep 2025.
How North Chicago VA Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| North Chicago VA Medical CenterThis hospital | 4/5 | 72% | — | 2 better 1 worse |
| Advocate Condell Medical CenterSame county · Libertyville | 4/5 | 66% | 3 h 34 min | 4 better 1 worse |
| Northwestern Lake Forest HospitalSame county · Lake Forest | 5/5 | 78% | 3 h 41 min | 7 better 2 worse |
| Vista Medical Center EastSame county · Waukegan | 2/5 | 30% | 3 h 9 min | 2 better 1 worse |
| Midwestern Region Med Center, INCSame county · Zion | 4/5 | 89% | 2 h 55 min | 1 worse |
| Advocate Good Shepherd HospitalSame county · Barrington | 5/5 | 77% | 3 h 14 min | 5 better 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 554 cases | Too few cases | 4% | 3.9% |
| Heart failure 136 cases | Too few cases | 7.4% | 11.1% |
| Pneumonia 192 cases | Too few cases | 9.9% | 15.2% |
| COPD 151 cases | Too few cases | 7.7% | 8.6% |
3 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.15 likely 0.7 – 1.6 | 1 |
| Pressure ulcers (bed sores) 2,222 cases | No different | 1.19 per 1,000 likely 0.19 per 1,000 – 2.2 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 3,156 cases | No different | 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 3,267 cases | No different | 0.26 per 1,000 likely 0.04 per 1,000 – 0.47 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 106 cases | No different | 2.27 per 1,000 likely 0.56 per 1,000 – 3.98 per 1,000 | 2.34 per 1,000 |
| Blood clots in the lungs or legs after surgery 107 cases | No different | 3.35 per 1,000 likely 0.77 per 1,000 – 5.94 per 1,000 | 3.52 per 1,000 |
| Surgical wound splitting open 49 cases | No different | 1.72 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 225 cases | No different | 1.32 per 1,000 likely 0.24 per 1,000 – 2.4 per 1,000 | 1.06 per 1,000 |
5 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after heart failure 100 cases | Too few cases | 23.6% | 21.3% |
| Readmitted after pneumonia 158 cases | Too few cases | 17.2% | 17.3% |
| Readmitted after COPD 105 cases | Too few cases | 20.9% | 20% |
| Days back in hospital after heart failure 159 cases | Too few cases | 44.7 days per 100 | — |
| Days back in hospital after pneumonia 232 cases | Too few cases | 14.5 days per 100 | — |
9 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
Clinicians registered at this address
17 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 1 resident or trainee. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Clinical | 4 |
| Pharmacist | 3 |
| Kinesiotherapist | 2 |
| Ambulatory Care | 1 |
| Critical Care Medicine | 1 |
| Family | 1 |
| General Practice | 1 |
| Nurse Anesthetist, Certified Registered | 1 |
| Physician Assistant | 1 |
| Recreation Therapist | 1 |
| Specialist | 1 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about North Chicago VA Medical Center
Is North Chicago VA Medical Center a good hospital?
North Chicago VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend North Chicago VA Medical Center?
72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 293 completed HCAHPS surveys.
Does North Chicago VA Medical Center have an emergency room?
Yes. CMS lists emergency services at North Chicago VA Medical Center.