USCareCheck

CMS certification 141340

Valley West Community Hospital

1301 North Main Street, Sandwich, IL 60548

Critical Access Hospitals Emergency services

Valley West Community Hospital has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 10 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 16 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 4/5 112 completed surveys
Compared with the nation 0 worse 0 better of 10 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 112 completed surveys, 32% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
IL 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
77%
IL 70% · US 72% · 4 of 5 stars
Nurses always communicated well
84%
IL 79% · US 80% · 5 of 5 stars
Doctors always communicated well
80%
IL 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
71%
IL 61% · US 62% · 4 of 5 stars
Given information about recovering at home
92%
IL 86% · US 86% · 5 of 5 stars
Room was always clean
81%
IL 73% · US 74% · 5 of 5 stars
Always quiet at night
62%
IL 59% · US 60% · 4 of 5 stars

This hospital Illinois average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital IL US
Median time in the emergency department before leaving Lower is better · 349 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 16 min 2 h 42 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 18 visits sampled 2 h 6 min 4 h 48 min 4 h 17 min
Left before being seen Lower is better · 9,249 patients 1% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 31 patients 87% 63% 65%

How Valley West Community Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Valley West Community HospitalThis hospital4/575%2 h 16 minNo different
Northwestern Medicine Kishwaukee HospitalSame county · Dekalb5/566%3 h 17 min6 better
Edward HospitalSame ZIP area · Naperville3/573%2 h 43 min3 better 5 worse
Uchicago Medicine Adventhealth La GrangeSame ZIP area · La Grange5/574%2 h 43 min5 better
Uchicago Medicine Adventhealth HinsdaleSame ZIP area · Hinsdale5/573%3 h 13 min4 better 1 worse
Advocate Good Samaritan HospitalSame ZIP area · Downers Grove4/569%3 h 7 min3 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 187 cases Too few cases 4% 3.9%
Pneumonia 81 cases Too few cases 14.8% 15.2%
COPD 31 cases Too few cases 8.4% 8.6%

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 26 cases Too few cases 20.7% 21.3%
Readmitted after pneumonia 83 cases Too few cases 16.7% 17.3%
Readmitted after COPD 35 cases Too few cases 19.9% 20%
Days back in hospital after heart failure 26 cases Too few cases -3.4 days per 100 —
Days back in hospital after pneumonia 71 cases Too few cases -25.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 350 cases No different 13.4 per 1,000 likely 10 per 1,000 – 18 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 44 cases No different 0.9 likely 0.7 – 1.4 —

7 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Valley West Community Hospital

Is Valley West Community Hospital a good hospital?

Valley West Community Hospital has a CMS overall rating of 4 out of 5 stars. On all 10 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Valley West Community Hospital?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 112 completed HCAHPS surveys.

How long is the wait in the Valley West Community Hospital emergency room?

Emergency patients spend a median of 2 h 16 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.