USCareCheck

CMS certification 150030

Henry County Memorial Hospital

1000 N 16th St, New Castle, IN 47362

Acute Care Hospitals Emergency services Birthing-friendly

Henry County Memorial Hospital has a CMS overall rating of 4 out of 5 stars. 65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 2 h 28 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 65% US average 71%
Patient survey rating 4/5 231 completed surveys
Compared with the nation 1 worse 0 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 231 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
65%
IN 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
IN 73% · US 72% · 4 of 5 stars
Nurses always communicated well
82%
IN 80% · US 80% · 4 of 5 stars
Doctors always communicated well
83%
IN 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
65%
IN 60% · US 62% · 3 of 5 stars
Given information about recovering at home
89%
IN 87% · US 86% · 4 of 5 stars
Room was always clean
70%
IN 73% · US 74% · 4 of 5 stars
Always quiet at night
56%
IN 60% · US 60% · 3 of 5 stars

This hospital Indiana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital IN US
Median time in the emergency department before leaving Lower is better · 380 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 28 min 2 h 25 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 28 visits sampled 5 h 4 min 3 h 51 min 4 h 17 min
Left before being seen Lower is better · 20,607 patients 2% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 42 patients 86% 60% 65%

How Henry County Memorial Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Henry County Memorial HospitalThis hospital4/565%2 h 28 min1 worse
Indiana University Health Jay, INC.Same ZIP area · Portland5/5—2 h 16 min2 better
Reid HealthSame ZIP area · Richmond2/565%2 h 51 min2 better 3 worse
Indiana University Health Ball Memorial HospitalSame ZIP area · Muncie3/552%4 h 14 min3 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 552 cases Too few cases 3.6% 3.9%
Heart failure 70 cases Too few cases 11.3% 11.1%
Pneumonia 149 cases Too few cases 19% 15.2%
Stroke 28 cases Too few cases 13.7% 11.9%
COPD 58 cases Too few cases 8.4% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.95 likely 0.49 – 1.4 1
After hip or knee replacement 174 cases Too few cases 3.9% 4.1%
Pressure ulcers (bed sores) 919 cases No different 0.46 per 1,000 likely 0 per 1,000 – 1.62 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,097 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,086 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 257 cases No different 2.25 per 1,000 likely 0.54 per 1,000 – 3.95 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 169 cases No different 1.63 per 1,000 likely 0 per 1,000 – 3.34 per 1,000 1.67 per 1,000
Breathing failure after surgery 169 cases No different 10.04 per 1,000 likely 0.99 per 1,000 – 19.08 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 272 cases No different 3.53 per 1,000 likely 1.05 per 1,000 – 6.01 per 1,000 3.52 per 1,000
Sepsis after surgery 157 cases No different 4.86 per 1,000 likely 0.68 per 1,000 – 9.04 per 1,000 5.27 per 1,000
Surgical wound splitting open 37 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 80 cases No different 1.02 per 1,000 likely 0 per 1,000 – 2.1 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 1.4 likely 0.57 – 2.91 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 77 cases Too few cases 20.6% 21.3%
Readmitted after pneumonia 212 cases Too few cases 17% 17.3%
Readmitted after COPD 108 cases Too few cases 19.5% 20%
Readmitted after hip or knee replacement 179 cases Too few cases 4.4% 5.8%
Days back in hospital after heart failure 80 cases Too few cases -5.7 days per 100 —
Days back in hospital after pneumonia 147 cases Too few cases 7 days per 100 —
Unplanned visits after an outpatient colonoscopy 630 cases No different 11.9 per 1,000 likely 8.8 per 1,000 – 15.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 277 cases No different 1 likely 0.8 – 1.4 —

6 more measures had too few cases here to report.

Clinicians registered at this address

70 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 9
Family 7
Pediatrics 6
Surgery 5
Anesthesiology 4
Diagnostic Radiology 4
Internal Medicine 4
Physician Assistant 4
Nurse Practitioner 3
Occupational Therapy Assistant 3
Anatomic Pathology & Clinical Pathology 2
Dietitian, Registered 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Henry County Memorial Hospital

Is Henry County Memorial Hospital a good hospital?

Henry County Memorial Hospital has a CMS overall rating of 4 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Henry County Memorial Hospital?

65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 231 completed HCAHPS surveys.

How long is the wait in the Henry County Memorial Hospital emergency room?

Emergency patients spend a median of 2 h 28 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.