USCareCheck

CMS certification 150059

Riverview Health

395 Westfield Rd, Noblesville, IN 46060

Acute Care Hospitals Emergency services Birthing-friendly

Riverview Health has a CMS overall rating of 4 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. Emergency patients spend a median of 1 h 45 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 72% US average 71%
Patient survey rating 3/5 825 completed surveys
Compared with the nation 1 worse 2 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 825 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
72%
IN 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
IN 73% · US 72% · 4 of 5 stars
Nurses always communicated well
74%
IN 80% · US 80% · 3 of 5 stars
Doctors always communicated well
79%
IN 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
54%
IN 60% · US 62% · 2 of 5 stars
Given information about recovering at home
87%
IN 87% · US 86% · 4 of 5 stars
Room was always clean
70%
IN 73% · US 74% · 3 of 5 stars
Always quiet at night
58%
IN 60% · US 60% · 4 of 5 stars

This hospital Indiana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital IN US
Median time in the emergency department before leaving Lower is better · 384 visits sampled · US median for EDs of the same volume: 3 h 21 min 1 h 45 min 2 h 25 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 11 visits sampled 2 h 7 min 3 h 51 min 4 h 17 min
Left before being seen Lower is better · 115,594 patients 0% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 12 patients 50% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 181 patients 73% 60% 65%

How Riverview Health compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Riverview HealthThis hospital4/572%1 h 45 min2 better 1 worse
Ascension St Vincent FishersSame county · Fishers4/577%2 h 13 minNo different
Ascension St Vincent CarmelSame county · Carmel3/570%3 h 1 min1 worse
Franciscan Health Orthopedic Hospital CarmelSame county · CarmelNot rated90%—1 better
Indiana University Health North HospitalSame county · Carmel4/577%3 h 17 min2 better
St Vincent Heart CenterSame county · Carmel5/586%3 h 11 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,203 cases Too few cases 4.2% 3.9%
Heart attack 54 cases Too few cases 11.2% 11.9%
Heart failure 115 cases Too few cases 12.5% 11.1%
Pneumonia 226 cases Too few cases 14.3% 15.2%
Stroke 61 cases Too few cases 14.8% 11.9%
COPD 107 cases Too few cases 6.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.96 likely 0.53 – 1.4 1
After hip or knee replacement 27 cases Too few cases 3.9% 4.1%
Pressure ulcers (bed sores) 1,376 cases No different 0.4 per 1,000 likely 0 per 1,000 – 1.47 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,782 cases No different 0.25 per 1,000 likely 0.03 per 1,000 – 0.48 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,816 cases No different 0.26 per 1,000 likely 0.04 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 326 cases No different 2.19 per 1,000 likely 0.51 per 1,000 – 3.87 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 136 cases No different 1.59 per 1,000 likely 0 per 1,000 – 3.27 per 1,000 1.67 per 1,000
Breathing failure after surgery 138 cases No different 9.48 per 1,000 likely 0.62 per 1,000 – 18.33 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 355 cases No different 3.95 per 1,000 likely 1.49 per 1,000 – 6.42 per 1,000 3.52 per 1,000
Sepsis after surgery 120 cases No different 5.68 per 1,000 likely 1.52 per 1,000 – 9.84 per 1,000 5.27 per 1,000
Surgical wound splitting open 70 cases No different 1.72 per 1,000 likely 0.21 per 1,000 – 3.23 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 198 cases No different 0.99 per 1,000 likely 0 per 1,000 – 2.04 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 worse than the nation 1 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 2.09 likely 0.53 – 5.69 1
Urinary tract infections from catheters (CAUTI) Worse 3.03 likely 1.33 – 6 1
Surgical site infections after colon surgery No different 0.83 likely 0.04 – 4.08 1
C. diff intestinal infections Better 0.27 likely 0.05 – 0.91 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 84 cases Too few cases 13.4% 14.4%
Readmitted after heart failure 165 cases Too few cases 20.9% 21.3%
Readmitted after pneumonia 339 cases Too few cases 16.1% 17.3%
Readmitted after COPD 160 cases Too few cases 19.4% 20%
Readmitted after hip or knee replacement 28 cases Too few cases 5.7% 5.8%
Days back in hospital after a heart attack 55 cases Too few cases -21.8 days per 100 —
Days back in hospital after heart failure 128 cases Too few cases -48.5 days per 100 —
Days back in hospital after pneumonia 243 cases Too few cases -6 days per 100 —
Unplanned visits after an outpatient colonoscopy 794 cases No different 13.2 per 1,000 likely 10 per 1,000 – 17.4 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 75 cases No different 9.8 per 100 likely 6.8 per 100 – 13.7 per 100 10.7 per 100
ER visits during outpatient chemotherapy 75 cases No different 7.5 per 100 likely 4.9 per 100 – 10.9 per 100 5.4 per 100
Unplanned visits after outpatient surgery 368 cases No different 1 likely 0.7 – 1.3 —

2 more measures had too few cases here to report.

Clinicians registered at this address

72 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 21
Emergency Medicine 6
Dietitian, Registered 5
Physician Assistant 4
Anesthesiology 3
Emergency 3
Endocrinology, Diabetes & Metabolism 3
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 3
Clinical 2
Family 2
Hospitalist 2
Internal Medicine 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Riverview Health

Is Riverview Health a good hospital?

Riverview Health has a CMS overall rating of 4 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Riverview Health?

72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 825 completed HCAHPS surveys.

How long is the wait in the Riverview Health emergency room?

Emergency patients spend a median of 1 h 45 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.