USCareCheck

CMS certification 150101

Parkview Whitley Hospital

1260 E Sr 205, Columbia City, IN 46725

Acute Care Hospitals Emergency services Birthing-friendly

Parkview Whitley Hospital has a CMS overall rating of 4 out of 5 stars. 79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. Emergency patients spend a median of 2 h in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 79% US average 71%
Patient survey rating 4/5 330 completed surveys
Compared with the nation 0 worse 1 better of 11 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 330 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
79%
IN 71% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
75%
IN 73% · US 72% · 4 of 5 stars
Nurses always communicated well
78%
IN 80% · US 80% · 4 of 5 stars
Doctors always communicated well
76%
IN 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
52%
IN 60% · US 62% · 2 of 5 stars
Given information about recovering at home
89%
IN 87% · US 86% · 4 of 5 stars
Room was always clean
80%
IN 73% · US 74% · 5 of 5 stars
Always quiet at night
65%
IN 60% · US 60% · 4 of 5 stars

This hospital Indiana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital IN US
Median time in the emergency department before leaving Lower is better · 654 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 2 h 25 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 18 visits sampled 3 h 50 min 3 h 51 min 4 h 17 min
Left before being seen Lower is better · 32,080 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 21 patients 86% 71% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 142 patients 84% 60% 65%

How Parkview Whitley Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Parkview Whitley HospitalThis hospital4/579%2 h1 better
Adams Memorial HospitalSame ZIP area · DecaturNot rated64%2 h 7 min—
Bluffton Regional Medical CenterSame ZIP area · Bluffton4/564%2 h 2 min1 better
Parkview Dekalb HospitalSame ZIP area · Auburn3/563%1 h 58 minNo different
Cameron HealthSame ZIP area · Angola3/572%2 h 51 min1 worse
Parkview Huntington HospitalSame ZIP area · Huntington4/568%2 h 2 min1 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 699 cases Too few cases 3.4% 3.9%
Heart failure 84 cases Too few cases 12% 11.1%
Pneumonia 116 cases Too few cases 13.1% 15.2%
Stroke 50 cases Too few cases 10.9% 11.9%
COPD 36 cases Too few cases 7.2% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

4 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.48 – 1.49 1
Pressure ulcers (bed sores) 398 cases No different 0.57 per 1,000 likely 0 per 1,000 – 1.86 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 665 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 652 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000

9 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 181 cases Too few cases 20.9% 21.3%
Readmitted after pneumonia 229 cases Too few cases 15.9% 17.3%
Readmitted after COPD 78 cases Too few cases 19.6% 20%
Days back in hospital after heart failure 88 cases Too few cases -5.9 days per 100 —
Days back in hospital after pneumonia 106 cases Too few cases -22.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 233 cases No different 12.5 per 1,000 likely 9.3 per 1,000 – 17 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 52 cases No different 1 likely 0.7 – 1.5 —

7 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Parkview Whitley Hospital

Is Parkview Whitley Hospital a good hospital?

Parkview Whitley Hospital has a CMS overall rating of 4 out of 5 stars. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Parkview Whitley Hospital?

79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 330 completed HCAHPS surveys.

How long is the wait in the Parkview Whitley Hospital emergency room?

Emergency patients spend a median of 2 h in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.