USCareCheck

CMS certification 150166

Pinnacle Hospital

9301 Connecticut Dr, Crown Point, IN 46307

Acute Care Hospitals

CMS does not publish an overall star rating for Pinnacle Hospital. 76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 7 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 76% US average 71%
Patient survey rating 4/5 106 completed surveys
Compared with the nation 0 worse 0 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 106 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
76%
IN 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
79%
IN 73% · US 72% · 4 of 5 stars
Nurses always communicated well
86%
IN 80% · US 80% · 5 of 5 stars
Doctors always communicated well
82%
IN 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
71%
IN 60% · US 62% · 4 of 5 stars
Given information about recovering at home
82%
IN 87% · US 86% · 2 of 5 stars
Room was always clean
82%
IN 73% · US 74% · 5 of 5 stars
Always quiet at night
72%
IN 60% · US 60% · 5 of 5 stars

This hospital Indiana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital IN US
Left before being seen Lower is better · 3,761 patients 0% 2% 2%

How Pinnacle Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Pinnacle HospitalThis hospitalNot rated76%—No different
Franciscan Health Crown PointSame city3/571%3 h 6 min4 better 1 worse
Uchicago Medicine Northwest IndianaSame cityNot rated96%2 h 6 min—
Franciscan Health DyerSame county · Dyer2/559%2 h 40 min1 better 3 worse
St Catherine Hospital INCSame county · East Chicago4/572%2 h 7 min2 better
Community HospitalSame county · Munster3/573%2 h 20 min3 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Crown Point.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 138 cases Too few cases 4.2% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.88 likely 0.39 – 1.36 1
After hip or knee replacement 93 cases Too few cases 4.1% 4.1%
Pressure ulcers (bed sores) 209 cases No different 0.59 per 1,000 likely 0 per 1,000 – 1.89 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 597 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 591 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 481 cases No different 2.14 per 1,000 likely 0.48 per 1,000 – 3.8 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 467 cases No different 1.64 per 1,000 likely 0 per 1,000 – 3.36 per 1,000 1.67 per 1,000
Breathing failure after surgery 468 cases No different 7.08 per 1,000 likely 0 per 1,000 – 15.93 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 484 cases No different 2.99 per 1,000 likely 0.55 per 1,000 – 5.44 per 1,000 3.52 per 1,000
Sepsis after surgery 463 cases No different 4.71 per 1,000 likely 0.59 per 1,000 – 8.82 per 1,000 5.27 per 1,000
Surgical wound splitting open 106 cases No different 1.76 per 1,000 likely 0.23 per 1,000 – 3.29 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 188 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after hip or knee replacement 79 cases Too few cases 5.6% 5.8%
Unplanned visits after an outpatient colonoscopy 300 cases No different 12.2 per 1,000 likely 9 per 1,000 – 16.5 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 66 cases No different 1.1 likely 0.7 – 1.5 —

11 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Pinnacle Hospital

Is Pinnacle Hospital a good hospital?

CMS does not publish an overall star rating for Pinnacle Hospital. On all 7 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Pinnacle Hospital?

76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 106 completed HCAHPS surveys.

Does Pinnacle Hospital have an emergency room?

No. CMS does not list emergency services at Pinnacle Hospital.