USCareCheck

CMS certification 20003F

Togus VA Medical Center

1 VA Center, Augusta, ME 04330

Acute Care - Veterans Administration Emergency services

Togus VA Medical Center has a CMS overall rating of 4 out of 5 stars. 85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 85% US average 71%
Patient survey rating 5/5 501 completed surveys
Compared with the nation 1 worse 1 better of 11 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 501 completed surveys, 40% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
85%
ME 72% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
81%
ME 73% · US 72% · 4 of 5 stars
Nurses always communicated well
89%
ME 83% · US 80% · 5 of 5 stars
Doctors always communicated well
90%
ME 83% · US 80% · 5 of 5 stars
Staff always explained new medicines
80%
ME 65% · US 62% · 5 of 5 stars
Given information about recovering at home
91%
ME 88% · US 86% · 5 of 5 stars
Room was always clean
86%
ME 75% · US 74% · 5 of 5 stars
Always quiet at night
58%
ME 57% · US 60% · 4 of 5 stars

This hospital Maine average US average

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 749 cases Too few cases 3.8% 3.9%
Heart attack 25 cases Too few cases 13.8% 11.9%
Heart failure 172 cases Too few cases 10.3% 11.1%
Pneumonia 244 cases Too few cases 11.9% 15.2%
COPD 167 cases Too few cases 10.7% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.95 likely 0.52 – 1.39 1
After hip or knee replacement 98 cases Too few cases 3.8% 4.1%
Pressure ulcers (bed sores) 2,129 cases No different 0.34 per 1,000 likely 0 per 1,000 – 1.32 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,027 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,159 cases No different 0.38 per 1,000 likely 0.17 per 1,000 – 0.59 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 351 cases No different 2.16 per 1,000 likely 0.49 per 1,000 – 3.82 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 224 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.37 per 1,000 1.67 per 1,000
Breathing failure after surgery 229 cases No different 10.75 per 1,000 likely 1.22 per 1,000 – 20.28 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 350 cases No different 3.67 per 1,000 likely 1.14 per 1,000 – 6.2 per 1,000 3.52 per 1,000
Sepsis after surgery 211 cases No different 4.94 per 1,000 likely 0.72 per 1,000 – 9.15 per 1,000 5.27 per 1,000
Surgical wound splitting open 52 cases No different 1.71 per 1,000 likely 0.2 per 1,000 – 3.22 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 306 cases No different 1 per 1,000 likely 0 per 1,000 – 2.07 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 134 cases Too few cases 22.1% 21.3%
Readmitted after pneumonia 169 cases Too few cases 18.2% 17.3%
Readmitted after COPD 121 cases Too few cases 20.4% 20%
Readmitted after hip or knee replacement 108 cases Too few cases 6.2% 5.8%
Days back in hospital after heart failure 187 cases Too few cases 32.5 days per 100 —
Days back in hospital after pneumonia 260 cases Too few cases 12.4 days per 100 —

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

327 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 58
Pharmacist 57
Family 18
Psychiatric/Mental Health 11
Optometrist 10
Physician Assistant 9
Dietitian, Registered 8
Registered Nurse 7
Respiratory Therapist, Registered 7
Audiologist 6
Home Health 6
Physical Therapist 6

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Togus VA Medical Center

Is Togus VA Medical Center a good hospital?

Togus VA Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Togus VA Medical Center?

85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 501 completed HCAHPS surveys.

Does Togus VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Togus VA Medical Center.