CMS certification 210004
Holy Cross Hospital
1500 Forest Glen Road, Silver Spring, MD 20910
Holy Cross Hospital has a CMS overall rating of 2 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. Emergency patients spend a median of 5 h 14 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,841 completed surveys, 35% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | MD | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 393 visits sampled · US median for EDs of the same volume: 3 h 21 min | 5 h 14 min | 4 h 6 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 28 visits sampled | 7 h 20 min | 6 h 55 min | 4 h 17 min |
| Left before being seen Lower is better · 66,853 patients | 5% | 3% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 95 patients | 84% | 65% | 65% |
How Holy Cross Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Holy Cross HospitalThis hospital | 2/5 | 66% | 5 h 14 min | 1 better 4 worse |
| Adventist Healthcare White Oak Medical CenterSame city | 3/5 | 76% | 4 h 56 min | 1 better 2 worse |
| Holy Cross Germantown HospitalSame county · Germantown | 1/5 | 68% | 3 h 53 min | 2 worse |
| Adventist Healthcare Shady Grove Medical CenterSame county · Rockville | 2/5 | 68% | 3 h 24 min | 2 better 3 worse |
| Medstar Montgomery Medical CenterSame county · Olney | 3/5 | 61% | 4 h 19 min | 1 better 1 worse |
| Suburban HospitalSame county · Bethesda | 4/5 | 83% | 3 h 44 min | 3 better 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Silver Spring.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 3,336 cases | Too few cases | 3.9% | 3.9% |
| Heart attack 109 cases | Too few cases | 12% | 11.9% |
| Heart failure 294 cases | Too few cases | 12.5% | 11.1% |
| Pneumonia 484 cases | Too few cases | 15.9% | 15.2% |
| Stroke 257 cases | Too few cases | 10.5% | 11.9% |
| COPD 147 cases | Too few cases | 8.1% | 8.6% |
1 more measure had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1 likely 0.7 – 1.31 | 1 |
| After hip or knee replacement 50 cases | Too few cases | 3.7% | 4.1% |
| Deaths after a serious but treatable surgical complication 111 cases | No different | 168.64 per 1,000 likely 122.7 per 1,000 – 214.58 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 5,788 cases | No different | 0.86 per 1,000 likely 0.26 per 1,000 – 1.45 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 6,462 cases | No different | 0.2 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 6,733 cases | No different | 0.27 per 1,000 likely 0.08 per 1,000 – 0.46 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 1,381 cases | No different | 1.66 per 1,000 likely 0.2 per 1,000 – 3.12 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 635 cases | No different | 1.82 per 1,000 likely 0.22 per 1,000 – 3.42 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 628 cases | No different | 9.63 per 1,000 likely 2.77 per 1,000 – 16.49 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 1,399 cases | No different | 3.21 per 1,000 likely 1.21 per 1,000 – 5.22 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 601 cases | No different | 4.09 per 1,000 likely 0.56 per 1,000 – 7.63 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 448 cases | No different | 1.88 per 1,000 likely 0.43 per 1,000 – 3.32 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 1,281 cases | No different | 0.74 per 1,000 likely 0 per 1,000 – 1.65 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.99 likely 0.59 – 1.58 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 1.29 likely 0.84 – 1.91 | 1 |
| Surgical site infections after colon surgery | No different | 0.65 likely 0.24 – 1.45 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 1.87 likely 0.87 – 3.56 | 1 |
| MRSA bloodstream infections | No different | 0.83 likely 0.34 – 1.73 | 1 |
| C. diff intestinal infections | Better | 0.42 likely 0.27 – 0.63 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 75 cases | Too few cases | 14.2% | 14.4% |
| Readmitted after heart failure 546 cases | Too few cases | 21.6% | 21.3% |
| Readmitted after pneumonia 650 cases | Too few cases | 18.9% | 17.3% |
| Readmitted after COPD 218 cases | Too few cases | 19.6% | 20% |
| Readmitted after hip or knee replacement 47 cases | Too few cases | 5.6% | 5.8% |
| Days back in hospital after a heart attack 69 cases | Too few cases | 70.3 days per 100 | — |
| Days back in hospital after heart failure 317 cases | Too few cases | 19.4 days per 100 | — |
| Days back in hospital after pneumonia 468 cases | Too few cases | 45.6 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 32 cases | No different | 12.8 per 1,000 likely 9.5 per 1,000 – 17.1 per 1,000 | 13 per 1,000 |
| Unplanned visits after outpatient surgery 405 cases | No different | 1 likely 0.8 – 1.4 | — |
4 more measures had too few cases here to report.
Clinicians registered at this address
291 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Internal Medicine | 49 |
| Emergency Medicine | 26 |
| Physician Assistant | 21 |
| Pediatrics | 19 |
| Clinical | 16 |
| Neonatal-Perinatal Medicine | 15 |
| Nurse Anesthetist, Certified Registered | 14 |
| Family | 13 |
| Surgical | 13 |
| Anesthesiology | 8 |
| Neonatal | 8 |
| Physical Therapist | 7 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $1.4M
- 2020 $1.4M
- 2021 $275,561
- 2022 $178,413
- 2023 $0
- 2024 $392,368
- 2025 $535,123
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Medical devices and supplies on long-term loan | $7,997 | 33 |
| Debt forgiveness | $1,421 | 2 |
| Food and beverage | $50 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Merck Sharp & Dohme LLC | $237,195 | 3 |
| AstraZeneca Pharmaceuticals LP | $187,388 | 7 |
| AstraZeneca UK Limited | $37,588 | 3 |
| Genmab U.S., Inc. | $35,000 | 1 |
| Abbvie INC. | $9,599 | 4 |
| Hexal AG | $8,750 | 8 |
| KARL STORZ Endoscopy-America | $6,357 | 1 |
| Daiichi Sankyo Inc. | $6,128 | 2 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Phase 3, Randomized, Open-label, Study to Compare the Efficacy and Safety of Adjuvant MK-2870 in Combination with Pembrolizumab MK-3475 Versus Trea… Merck Sharp & Dohme LLC | $101,273 |
| An Open-label, Randomized Phase 3 Study of MK-2870 as a Single Agent and in Combination with Pembrolizumab Versus Treatment of Physician s Choice in … Merck Sharp & Dohme LLC | $101,111 |
| An open-label, randomized, multicenter, Phase 3 study to assess the efficacy and safety of Trastuzumab Deruxtecan as first-line treatment of unresect… AstraZeneca Pharmaceuticals LP | $49,905 |
| a randomised,open label,phase III study of saruparib AZD5305 plus camizestrant compared with physicians choice CDK4 6 inhibitor plus endocrine therap… AstraZeneca Pharmaceuticals LP | $37,480 |
| A Phase 3 Randomized, Open-label Study of Rinatabart Sesutecan (Rina-S) Versus Treatment of Investigator's Choice (IC) in Patients With Platinum Resi… Genmab U.S., Inc. | $35,000 |
| A Phase 3, Randomized, Open-label Study Comparing Efficacy and Safety of Sacituzumab Tirumotecan sac-TMT, MK-2870 as a Monotherapy and in Combination… Merck Sharp & Dohme LLC | $34,812 |
| A Phase III, Randomized, Double-blind, Multicenter, Global Study of Rilvegostomig or Pembrolizumab Monotherapy for the First-line Treatment of Patien… AstraZeneca Pharmaceuticals LP | $34,728 |
| A Phase III, Randomised, Open-label, Global Study of Adjuvant Datopotamab Deruxtecan (Dato-DXd) in Combination With Rilvegostomig or Rilvegostomig Mo… AstraZeneca Pharmaceuticals LP | $32,620 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Holy Cross Hospital
Is Holy Cross Hospital a good hospital?
Holy Cross Hospital has a CMS overall rating of 2 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Holy Cross Hospital?
66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,841 completed HCAHPS surveys.
How long is the wait in the Holy Cross Hospital emergency room?
Emergency patients spend a median of 5 h 14 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 5% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Holy Cross Hospital receive money from drug and device companies?
Drug and device makers reported $535,123 in payments to Holy Cross Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.