USCareCheck

CMS certification 210017

Garrett Regional Medical Center

251 North Fourth Street, Oakland, MD 21550

Acute Care Hospitals Emergency services Birthing-friendly

Garrett Regional Medical Center has a CMS overall rating of 4 out of 5 stars. 80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 6 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 80% US average 71%
Patient survey rating 4/5 284 completed surveys
Compared with the nation 1 worse 1 better of 18 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 284 completed surveys, 26% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
80%
MD 66% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
82%
MD 66% · US 72% · 4 of 5 stars
Nurses always communicated well
86%
MD 75% · US 80% · 5 of 5 stars
Doctors always communicated well
87%
MD 77% · US 80% · 4 of 5 stars
Staff always explained new medicines
70%
MD 57% · US 62% · 4 of 5 stars
Given information about recovering at home
89%
MD 86% · US 86% · 4 of 5 stars
Room was always clean
89%
MD 69% · US 74% · 5 of 5 stars
Always quiet at night
56%
MD 54% · US 60% · 4 of 5 stars

This hospital Maryland average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MD US
Median time in the emergency department before leaving Lower is better · 354 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 6 min 4 h 6 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 2 h 58 min 6 h 55 min 4 h 17 min
Left before being seen Lower is better · 16,261 patients 1% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 163 patients 75% 65% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 523 cases Too few cases 4.1% 3.9%
Heart attack 33 cases Too few cases 10.9% 11.9%
Heart failure 81 cases Too few cases 17.6% 11.1%
Pneumonia 101 cases Too few cases 16.6% 15.2%
Stroke 42 cases Too few cases 11.6% 11.9%
COPD 70 cases Too few cases 8.2% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.9 likely 0.44 – 1.37 1
After hip or knee replacement 89 cases Too few cases 3.3% 4.1%
Pressure ulcers (bed sores) 968 cases No different 0.45 per 1,000 likely 0 per 1,000 – 1.58 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,349 cases No different 0.27 per 1,000 likely 0.04 per 1,000 – 0.5 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,321 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 255 cases No different 2.26 per 1,000 likely 0.55 per 1,000 – 3.96 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 133 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.39 per 1,000 1.67 per 1,000
Breathing failure after surgery 135 cases No different 8.47 per 1,000 likely 0 per 1,000 – 18.15 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 262 cases No different 3.13 per 1,000 likely 0.63 per 1,000 – 5.63 per 1,000 3.52 per 1,000
Sepsis after surgery 114 cases No different 5.14 per 1,000 likely 0.84 per 1,000 – 9.44 per 1,000 5.27 per 1,000
Surgical wound splitting open 40 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 146 cases No different 1.02 per 1,000 likely 0 per 1,000 – 2.09 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 2.12 likely 0.67 – 5.11 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 106 cases Too few cases 21.4% 21.3%
Readmitted after pneumonia 110 cases Too few cases 17.1% 17.3%
Readmitted after COPD 72 cases Too few cases 19.7% 20%
Readmitted after hip or knee replacement 82 cases Too few cases 5% 5.8%
Days back in hospital after heart failure 90 cases Too few cases 15.5 days per 100 —
Days back in hospital after pneumonia 103 cases Too few cases -22.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 929 cases No different 12.8 per 1,000 likely 9.7 per 1,000 – 16.8 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 72 cases No different 11.5 per 100 likely 8.2 per 100 – 15.7 per 100 10.7 per 100
ER visits during outpatient chemotherapy 72 cases No different 7.2 per 100 likely 4.8 per 100 – 10.9 per 100 5.4 per 100
Unplanned visits after outpatient surgery 157 cases No different 1.1 likely 0.8 – 1.6 —

4 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Garrett Regional Medical Center

Is Garrett Regional Medical Center a good hospital?

Garrett Regional Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Garrett Regional Medical Center?

80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 284 completed HCAHPS surveys.

How long is the wait in the Garrett Regional Medical Center emergency room?

Emergency patients spend a median of 2 h 6 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.