USCareCheck

CMS certification 210030

University of MD Shore Medical Ctr at Chestertown

100 Brown Street, Chestertown, MD 21620

Acute Care Hospitals Emergency services

University of MD Shore Medical Ctr at Chestertown has a CMS overall rating of 5 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. Emergency patients spend a median of 3 h 5 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating Not rated 95 completed surveys
Compared with the nation 0 worse 1 better of 11 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 95 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
66%
MD 66% · US 71%
Rated the hospital 9 or 10 out of 10
72%
MD 66% · US 72%
Nurses always communicated well
82%
MD 75% · US 80%
Doctors always communicated well
81%
MD 77% · US 80%
Staff always explained new medicines
62%
MD 57% · US 62%
Given information about recovering at home
90%
MD 86% · US 86%
Room was always clean
71%
MD 69% · US 74%
Always quiet at night
67%
MD 54% · US 60%

This hospital Maryland average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MD US
Median time in the emergency department before leaving Lower is better · 328 visits sampled · US median for EDs of the same volume: 2 h 3 min 3 h 5 min 4 h 6 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 25 visits sampled 5 h 34 min 6 h 55 min 4 h 17 min
Left before being seen Lower is better · 11,058 patients 2% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 14 patients 71% 69% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 22 patients 59% 65% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 190 cases Too few cases 3% 3.9%
Heart failure 32 cases Too few cases 10.8% 11.1%
Pneumonia 73 cases Too few cases 12.9% 15.2%
COPD 56 cases Too few cases 8% 8.6%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 no different
Measure CMS comparison This hospital National
Pressure ulcers (bed sores) 366 cases No different 0.56 per 1,000 likely 0 per 1,000 – 1.84 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 449 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 455 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000

10 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

3 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 27 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 53 cases Too few cases 15.9% 17.3%
Readmitted after COPD 46 cases Too few cases 19% 20%
Days back in hospital after heart failure 37 cases Too few cases -29.3 days per 100 —
Days back in hospital after pneumonia 74 cases Too few cases -52.9 days per 100 —
Unplanned visits after an outpatient colonoscopy 453 cases No different 12 per 1,000 likely 8.9 per 1,000 – 16 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 42 cases No different 10.2 per 100 likely 7 per 100 – 14.4 per 100 10.7 per 100
ER visits during outpatient chemotherapy 42 cases No different 6.4 per 100 likely 4 per 100 – 9.7 per 100 5.4 per 100

6 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

25 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 3
Internal Medicine 3
Family Medicine 2
Medical 2
Physician Assistant 2
Specialist 2
Speech-Language Pathologist 2
Anatomic Pathology & Clinical Pathology 1
Anesthesiology 1
Clinical 1
Emergency Medical Services 1
Family 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about University of MD Shore Medical Ctr at Chestertown

Is University of MD Shore Medical Ctr at Chestertown a good hospital?

University of MD Shore Medical Ctr at Chestertown has a CMS overall rating of 5 out of 5 stars. Of the 11 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend University of MD Shore Medical Ctr at Chestertown?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 95 completed HCAHPS surveys.

How long is the wait in the University of MD Shore Medical Ctr at Chestertown emergency room?

Emergency patients spend a median of 3 h 5 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.