CMS certification 220088
New England Baptist Hospital
125 Parker Hill Avenue, Boston, MA 02120
New England Baptist Hospital has a CMS overall rating of 5 out of 5 stars. 86% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,070 completed surveys, 51% response rate, Oct 2024 – Sep 2025.
How New England Baptist Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| New England Baptist HospitalThis hospital | 5/5 | 86% | — | 2 better 1 worse |
| Boston Medical CenterSame city | 3/5 | 73% | 3 h 47 min | 4 better 1 worse |
| Brigham and Women's HospitalSame city | 5/5 | 81% | 5 h | 8 better 2 worse |
| Massachusetts Eye and Ear InfirmarySame city | Not rated | 83% | 2 h 54 min | No different |
| Massachusetts General HospitalSame city | 5/5 | 85% | 4 h 48 min | 15 better 4 worse |
| Tufts Medical CenterSame city | 2/5 | 79% | 3 h 28 min | 2 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Boston.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 1,486 cases | Too few cases | 3.3% | 3.9% |
6 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.07 likely 0.7 – 1.43 | 1 |
| After hip or knee replacement 1,997 cases | Too few cases | 3.1% | 4.1% |
| Deaths after a serious but treatable surgical complication 67 cases | No different | 153.81 per 1,000 likely 90.22 per 1,000 – 217.39 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 1,724 cases | No different | 0.75 per 1,000 likely 0 per 1,000 – 1.75 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 3,558 cases | No different | 0.24 per 1,000 likely 0.02 per 1,000 – 0.46 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 3,503 cases | No different | 0.21 per 1,000 likely 0.02 per 1,000 – 0.4 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 3,428 cases | No different | 2.97 per 1,000 likely 1.48 per 1,000 – 4.46 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 3,019 cases | No different | 1.47 per 1,000 likely 0 per 1,000 – 3.1 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 3,010 cases | No different | 9.41 per 1,000 likely 3.36 per 1,000 – 15.46 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 3,514 cases | Worse | 5.77 per 1,000 likely 4.03 per 1,000 – 7.51 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 2,962 cases | No different | 3.51 per 1,000 likely 0.23 per 1,000 – 6.78 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 114 cases | No different | 1.76 per 1,000 likely 0.23 per 1,000 – 3.29 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 321 cases | No different | 1.03 per 1,000 likely 0 per 1,000 – 2.1 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| C. diff intestinal infections | No different | 0 | 1 |
5 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after hip or knee replacement 1,870 cases | Too few cases | 3.7% | 5.8% |
| Unplanned visits after outpatient surgery 1,238 cases | Better | 0.7 likely 0.6 – 0.9 | — |
12 more measures had too few cases here to report.
Clinicians registered at this address
163 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Physical Therapist | 25 |
| Physician Assistant | 12 |
| Family | 11 |
| Adult Health | 10 |
| Nurse Practitioner | 10 |
| Orthopaedic Surgery | 9 |
| Specialist | 6 |
| Internal Medicine | 5 |
| Occupational Therapist | 5 |
| Orthopaedic Surgery of the Spine | 5 |
| Diagnostic Radiology | 4 |
| Physical Medicine & Rehabilitation | 4 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $46,779
- 2020 $81,013
- 2021 $21,391
- 2022 $60,016
- 2023 $42,691
- 2024 $57,372
- 2025 $36,017
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Grants | $16,800 | 1 |
| Medical devices and supplies on long-term loan | $2,750 | 4 |
| Debt forgiveness | $545 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Encore Medical, LP | $16,800 | 1 |
| Bioventus LLC | $10,673 | 1 |
| Exactech, INC. | $5,250 | 2 |
| Smith+Nephew, Inc. | $2,050 | 3 |
| ZOLL Medical Corporation | $700 | 1 |
| Stryker Corporation | $545 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Prospective, Randomized, Intra-Patient Controlled, Multi-Center Clinical Investigation evaluating OSTEOAMP SELECT Fibers versus Infuse Bone Graft a… Bioventus LLC | $10,673 |
| CR09-005 EQUINOXE PMCF EXACTECH, INC. | $5,250 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about New England Baptist Hospital
Is New England Baptist Hospital a good hospital?
New England Baptist Hospital has a CMS overall rating of 5 out of 5 stars. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend New England Baptist Hospital?
86% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,070 completed HCAHPS surveys.
Does New England Baptist Hospital have an emergency room?
No. CMS does not list emergency services at New England Baptist Hospital.
Does New England Baptist Hospital receive money from drug and device companies?
Drug and device makers reported $36,017 in payments to New England Baptist Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.