USCareCheck

CMS certification 241306

Olivia Hospital & Clinic

100 Healthy Way, Olivia, MN 56277

Critical Access Hospitals Emergency services

Olivia Hospital & Clinic has a CMS overall rating of 2 out of 5 stars. 80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. Emergency patients spend a median of 2 h 4 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 80% US average 71%
Patient survey rating Not rated 59 completed surveys
Compared with the nation 0 worse 1 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 59 completed surveys, 39% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
80%
MN 74% · US 71%
Rated the hospital 9 or 10 out of 10
85%
MN 75% · US 72%
Nurses always communicated well
87%
MN 82% · US 80%
Doctors always communicated well
91%
MN 82% · US 80%
Staff always explained new medicines
74%
MN 65% · US 62%
Given information about recovering at home
93%
MN 89% · US 86%
Room was always clean
92%
MN 75% · US 74%
Always quiet at night
90%
MN 66% · US 60%

This hospital Minnesota average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MN US
Median time in the emergency department before leaving Lower is better · 300 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 4 min 2 h 11 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 22 visits sampled 3 h 13 min 3 h 24 min 4 h 17 min
Left before being seen Lower is better · 3,555 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 13 patients 46% 58% 65%

How Olivia Hospital & Clinic compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Olivia Hospital & ClinicThis hospital2/580%2 h 4 min1 better
Ortonville Area Health ServicesSame ZIP area · OrtonvilleNot rated89%2 hNo different
Centracare - RedwoodSame ZIP area · Redwood FallsNot rated67%2 h 8 minNo different
Stevens Community Medical Center INCSame ZIP area · MorrisNot rated72%2 h 46 minNo different
Chippewa County HospitalSame ZIP area · MontevideoNot rated86%1 h 46 minNo different
Avera Marshall Regional Medical CtrSame ZIP area · MarshallNot rated61%2 h 6 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 109 cases Too few cases 4% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

Measure CMS comparison This hospital National
After hip or knee replacement 27 cases Too few cases 4.2% 4.1%

12 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 30 cases Too few cases 21.5% 21.3%
Readmitted after pneumonia 39 cases Too few cases 17.7% 17.3%
Days back in hospital after heart failure 27 cases Too few cases -30.8 days per 100 —

11 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

21 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family Medicine 4
Nurse Practitioner 3
Physical Therapist 3
Dietitian, Registered 2
Occupational Therapist 2
Primary Care 2
Family 1
Mental Health 1
Nurse Anesthetist, Certified Registered 1
Pharmacist 1
Podiatrist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Olivia Hospital & Clinic

Is Olivia Hospital & Clinic a good hospital?

Olivia Hospital & Clinic has a CMS overall rating of 2 out of 5 stars. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Olivia Hospital & Clinic?

80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 59 completed HCAHPS surveys.

How long is the wait in the Olivia Hospital & Clinic emergency room?

Emergency patients spend a median of 2 h 4 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.