USCareCheck

CMS certification 260005

SSM St Joseph Health Center

300 1st Capitol Dr, Saint Charles, MO 63301

Acute Care Hospitals Emergency services

SSM St Joseph Health Center has a CMS overall rating of 3 out of 5 stars. 63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. Emergency patients spend a median of 2 h 37 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 63% US average 71%
Patient survey rating 3/5 598 completed surveys
Compared with the nation 2 worse 1 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 598 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
63%
MO 71% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
MO 72% · US 72% · 3 of 5 stars
Nurses always communicated well
78%
MO 79% · US 80% · 3 of 5 stars
Doctors always communicated well
73%
MO 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
60%
MO 61% · US 62% · 2 of 5 stars
Given information about recovering at home
85%
MO 87% · US 86% · 3 of 5 stars
Room was always clean
62%
MO 73% · US 74% · 2 of 5 stars
Always quiet at night
49%
MO 61% · US 60% · 3 of 5 stars

This hospital Missouri average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MO US
Median time in the emergency department before leaving Lower is better · 360 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 37 min 2 h 35 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 36 visits sampled 5 h 15 min 4 h 23 min 4 h 17 min
Left before being seen Lower is better · 38,280 patients 2% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 84 patients 45% 63% 65%

How SSM St Joseph Health Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
SSM St Joseph Health CenterThis hospital3/563%2 h 37 min1 better 2 worse
SSM St Joseph Hospital WestSame county · Lake Saint Louis3/563%3 h 35 min1 better 1 worse
Progress West HospitalSame county · Ofallon4/582%3 h 23 min2 better
Barnes-Jewish St Peters HospitalSame county · Saint Peters3/570%4 h 13 min2 worse
Pike County Memorial HospitalSame ZIP area · LouisianaNot rated70%2 h 11 minNo different
Mercy Hospital LincolnSame ZIP area · TroyNot rated71%2 h 30 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Saint Charles.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,977 cases Too few cases 3% 3.9%
Heart attack 64 cases Too few cases 12.2% 11.9%
Heart failure 249 cases Too few cases 10.1% 11.1%
Pneumonia 208 cases Too few cases 13.8% 15.2%
Stroke 104 cases Too few cases 11.4% 11.9%
COPD 92 cases Too few cases 7.4% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.51 – 1.31 1
Deaths after a serious but treatable surgical complication 26 cases No different 205.47 per 1,000 likely 145.97 per 1,000 – 264.97 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,824 cases No different 0.57 per 1,000 likely 0 per 1,000 – 1.44 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,216 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,293 cases No different 0.24 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 506 cases No different 2 per 1,000 likely 0.4 per 1,000 – 3.61 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 140 cases No different 2.02 per 1,000 likely 0.34 per 1,000 – 3.71 per 1,000 1.67 per 1,000
Breathing failure after surgery 120 cases No different 7.28 per 1,000 likely 0 per 1,000 – 16.26 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 563 cases No different 2.87 per 1,000 likely 0.47 per 1,000 – 5.26 per 1,000 3.52 per 1,000
Sepsis after surgery 149 cases No different 5.65 per 1,000 likely 1.5 per 1,000 – 9.8 per 1,000 5.27 per 1,000
Surgical wound splitting open 63 cases No different 1.72 per 1,000 likely 0.21 per 1,000 – 3.23 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 592 cases No different 0.95 per 1,000 likely 0 per 1,000 – 1.99 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.05 likely 0 – 0.24 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 110 cases Too few cases 13.1% 14.4%
Readmitted after heart failure 543 cases Too few cases 22.6% 21.3%
Readmitted after pneumonia 424 cases Too few cases 17.8% 17.3%
Readmitted after COPD 223 cases Too few cases 19.5% 20%
Readmitted after hip or knee replacement 25 cases Too few cases 6.1% 5.8%
Days back in hospital after a heart attack 58 cases Too few cases -24.8 days per 100 —
Days back in hospital after heart failure 282 cases Too few cases 44.5 days per 100 —
Days back in hospital after pneumonia 213 cases Too few cases 27.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 666 cases No different 12.5 per 1,000 likely 9.5 per 1,000 – 16.5 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 400 cases No different 1 likely 0.8 – 1.3 —

4 more measures had too few cases here to report.

Clinicians registered at this address

114 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 16
Internal Medicine 15
Emergency Medicine 10
Anesthesiology 7
Critical Care Medicine 7
Occupational Therapist 7
Obstetrics & Gynecology 6
Anatomic Pathology & Clinical Pathology 5
Dietitian, Registered 5
Physician Assistant 5
Pharmacist 4
Nurse Practitioner 3

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about SSM St Joseph Health Center

Is SSM St Joseph Health Center a good hospital?

SSM St Joseph Health Center has a CMS overall rating of 3 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend SSM St Joseph Health Center?

63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 598 completed HCAHPS surveys.

How long is the wait in the SSM St Joseph Health Center emergency room?

Emergency patients spend a median of 2 h 37 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.