USCareCheck

CMS certification 260096

Nkc Health

2800 Clay Edwards Drive, North Kansas City, MO 64116

Acute Care Hospitals Emergency services Birthing-friendly

Nkc Health has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. Emergency patients spend a median of 3 h in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 3/5 535 completed surveys
Compared with the nation 0 worse 3 better of 25 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 535 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
MO 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
74%
MO 72% · US 72% · 4 of 5 stars
Nurses always communicated well
76%
MO 79% · US 80% · 3 of 5 stars
Doctors always communicated well
78%
MO 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
60%
MO 61% · US 62% · 3 of 5 stars
Given information about recovering at home
87%
MO 87% · US 86% · 4 of 5 stars
Room was always clean
65%
MO 73% · US 74% · 3 of 5 stars
Always quiet at night
57%
MO 61% · US 60% · 4 of 5 stars

This hospital Missouri average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MO US
Median time in the emergency department before leaving Lower is better · 489 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 2 h 35 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 46 visits sampled 4 h 24 min 4 h 23 min 4 h 17 min
Left before being seen Lower is better · 82,824 patients 2% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 36 patients 83% 74% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 238 patients 68% 63% 65%

How Nkc Health compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Nkc HealthThis hospital4/575%3 h3 better
Liberty HospitalSame county · Liberty2/572%3 h 14 min1 better 4 worse
Excelsior Springs HospitalSame county · Excelsior SpringsNot rated76%1 h 39 minNo different
St Joseph Medical CenterSame ZIP area · Kansas City3/563%2 h 4 min2 better
St Lukes Hospital of Kansas CitySame ZIP area · Kansas City5/579%3 h 46 min5 better 1 worse
Truman Medical Center Hospital HillSame ZIP area · Kansas City3/560%3 h 44 min2 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 4,981 cases Too few cases 3.4% 3.9%
Heart attack 139 cases Too few cases 13.5% 11.9%
Heart failure 536 cases Too few cases 11% 11.1%
Pneumonia 840 cases Too few cases 15.2% 15.2%
Stroke 343 cases Too few cases 13.6% 11.9%
COPD 171 cases Too few cases 8.8% 8.6%
Heart bypass surgery (CABG) 68 cases Too few cases 2.9% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 worse than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.21 likely 0.93 – 1.49 1
After hip or knee replacement 240 cases Too few cases 4.6% 4.1%
Deaths after a serious but treatable surgical complication 166 cases No different 169.96 per 1,000 likely 122.56 per 1,000 – 217.36 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,907 cases No different 0.3 per 1,000 likely 0 per 1,000 – 0.92 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 9,745 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.37 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 9,652 cases No different 0.29 per 1,000 likely 0.11 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,522 cases No different 1.6 per 1,000 likely 0.25 per 1,000 – 2.94 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,288 cases No different 2.3 per 1,000 likely 0.8 per 1,000 – 3.79 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,306 cases Worse 17.98 per 1,000 likely 12.68 per 1,000 – 23.29 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,706 cases No different 3.78 per 1,000 likely 1.98 per 1,000 – 5.58 per 1,000 3.52 per 1,000
Sepsis after surgery 1,262 cases No different 7.01 per 1,000 likely 3.8 per 1,000 – 10.22 per 1,000 5.27 per 1,000
Surgical wound splitting open 480 cases No different 1.84 per 1,000 likely 0.41 per 1,000 – 3.27 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,722 cases No different 0.94 per 1,000 likely 0.03 per 1,000 – 1.85 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 5 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.54 likely 0.2 – 1.2 1
Urinary tract infections from catheters (CAUTI) No different 0.84 likely 0.37 – 1.65 1
Surgical site infections after colon surgery No different 0.55 likely 0.17 – 1.32 1
Surgical site infections after abdominal hysterectomy No different 0.79 likely 0.04 – 3.87 1
MRSA bloodstream infections No different 0.37 likely 0.06 – 1.22 1
C. diff intestinal infections Better 0.36 likely 0.22 – 0.55 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 254 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 946 cases Too few cases 19.7% 21.3%
Readmitted after pneumonia 1,442 cases Too few cases 16.9% 17.3%
Readmitted after COPD 312 cases Too few cases 20.6% 20%
Readmitted after heart bypass surgery 109 cases Too few cases 12.7% 11%
Readmitted after hip or knee replacement 258 cases Too few cases 5.6% 5.8%
Days back in hospital after a heart attack 168 cases Too few cases 6.6 days per 100 —
Days back in hospital after heart failure 722 cases Too few cases -29 days per 100 —
Days back in hospital after pneumonia 1,043 cases Too few cases -5.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,193 cases No different 13.2 per 1,000 likely 10.3 per 1,000 – 17 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 35 cases No different 11 per 100 likely 7.5 per 100 – 15.6 per 100 10.7 per 100
ER visits during outpatient chemotherapy 35 cases No different 5.2 per 100 likely 3.2 per 100 – 8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 1,131 cases No different 1 likely 0.8 – 1.2 —

1 more measure had too few cases here to report.

Clinicians registered at this address

220 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 29
Dietitian, Registered 24
Emergency Medicine 24
Physical Therapist 19
Diagnostic Radiology 16
Pharmacist 16
Pharmacy Technician 16
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 13
Family 9
Anesthesiology 7
Speech-Language Pathologist 6
Occupational Therapist 5

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Nkc Health

Is Nkc Health a good hospital?

Nkc Health has a CMS overall rating of 4 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Nkc Health?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 535 completed HCAHPS surveys.

How long is the wait in the Nkc Health emergency room?

Emergency patients spend a median of 3 h in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.