USCareCheck

CMS certification 260110

Mercy Hospital Southeast

1701 Lacey St, Cape Girardeau, MO 63701

Acute Care Hospitals Emergency services Birthing-friendly

Mercy Hospital Southeast has a CMS overall rating of 2 out of 5 stars. 70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 4. Emergency patients spend a median of 2 h 49 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 70% US average 71%
Patient survey rating 3/5 917 completed surveys
Compared with the nation 4 worse 0 better of 26 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 917 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
70%
MO 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
MO 72% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
MO 79% · US 80% · 3 of 5 stars
Doctors always communicated well
78%
MO 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
57%
MO 61% · US 62% · 2 of 5 stars
Given information about recovering at home
88%
MO 87% · US 86% · 4 of 5 stars
Room was always clean
65%
MO 73% · US 74% · 3 of 5 stars
Always quiet at night
59%
MO 61% · US 60% · 4 of 5 stars

This hospital Missouri average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MO US
Median time in the emergency department before leaving Lower is better · 401 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 49 min 2 h 35 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 17 visits sampled 5 h 3 min 4 h 23 min 4 h 17 min
Left before being seen Lower is better · 6,076 patients 3% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 15 patients 87% 74% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 101 patients 70% 63% 65%

How Mercy Hospital Southeast compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Mercy Hospital SoutheastThis hospital2/570%2 h 49 min4 worse
Saint Francis Medical CenterSame city3/583%4 h 7 min6 better 2 worse
Mercy Hospital PerrySame ZIP area · Perryville2/567%2 h 15 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Cape Girardeau.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,814 cases Too few cases 4.3% 3.9%
Heart attack 105 cases Too few cases 12.1% 11.9%
Heart failure 207 cases Too few cases 15% 11.1%
Pneumonia 393 cases Too few cases 20.3% 15.2%
Stroke 199 cases Too few cases 15.6% 11.9%
COPD 120 cases Too few cases 12.9% 8.6%
Heart bypass surgery (CABG) 50 cases Too few cases 2% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.92 likely 0.56 – 1.27 1
After hip or knee replacement 25 cases Too few cases 4.1% 4.1%
Deaths after a serious but treatable surgical complication 35 cases No different 167.19 per 1,000 likely 110.94 per 1,000 – 223.43 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,447 cases No different 0.73 per 1,000 likely 0 per 1,000 – 1.51 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,787 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,061 cases No different 0.32 per 1,000 likely 0.11 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,028 cases No different 2.11 per 1,000 likely 0.57 per 1,000 – 3.65 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 560 cases No different 1.51 per 1,000 likely 0 per 1,000 – 3.16 per 1,000 1.67 per 1,000
Breathing failure after surgery 544 cases No different 9.38 per 1,000 likely 2.06 per 1,000 – 16.69 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,045 cases No different 2.39 per 1,000 likely 0.21 per 1,000 – 4.58 per 1,000 3.52 per 1,000
Sepsis after surgery 527 cases No different 4 per 1,000 likely 0.2 per 1,000 – 7.79 per 1,000 5.27 per 1,000
Surgical wound splitting open 348 cases No different 1.63 per 1,000 likely 0.16 per 1,000 – 3.1 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 790 cases No different 0.86 per 1,000 likely 0 per 1,000 – 1.85 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.46 likely 0.02 – 2.27 1
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0.63 likely 0.11 – 2.08 1
MRSA bloodstream infections No different 0.51 likely 0.03 – 2.49 1
C. diff intestinal infections Better 0.57 likely 0.33 – 0.92 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 117 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 279 cases Too few cases 22.6% 21.3%
Readmitted after pneumonia 443 cases Too few cases 18.5% 17.3%
Readmitted after COPD 169 cases Too few cases 20.4% 20%
Readmitted after heart bypass surgery 44 cases Too few cases 10.4% 11%
Days back in hospital after a heart attack 110 cases Too few cases 1.7 days per 100 —
Days back in hospital after heart failure 231 cases Too few cases 45.8 days per 100 —
Days back in hospital after pneumonia 381 cases Too few cases 29.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,074 cases No different 14.8 per 1,000 likely 11.4 per 1,000 – 19 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 192 cases No different 9 per 100 likely 6.7 per 100 – 11.9 per 100 10.7 per 100
ER visits during outpatient chemotherapy 192 cases No different 5.3 per 100 likely 3.7 per 100 – 7.6 per 100 5.4 per 100
Unplanned visits after outpatient surgery 488 cases No different 1 likely 0.8 – 1.4 —

2 more measures had too few cases here to report.

Clinicians registered at this address

99 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 28
Family 12
Internal Medicine 11
Emergency Medicine 8
Acute Care 5
Anesthesiology 4
Hospitalist 4
Pediatrics 3
Adult Health 2
Anatomic Pathology & Clinical Pathology 2
Critical Care Medicine 2
Nurse Practitioner 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Mercy Hospital Southeast

Is Mercy Hospital Southeast a good hospital?

Mercy Hospital Southeast has a CMS overall rating of 2 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Mercy Hospital Southeast?

70% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 917 completed HCAHPS surveys.

How long is the wait in the Mercy Hospital Southeast emergency room?

Emergency patients spend a median of 2 h 49 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.