USCareCheck

CMS certification 271316

Frances Mahon Deaconess Hospital

621 3rd St S, Glasgow, MT 59230

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for Frances Mahon Deaconess Hospital. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 1 h 54 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 69% US average 71%
Patient survey rating Not rated 55 completed surveys
Compared with the nation 1 worse 1 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 55 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
69%
MT 75% · US 71%
Rated the hospital 9 or 10 out of 10
72%
MT 74% · US 72%
Nurses always communicated well
74%
MT 82% · US 80%
Doctors always communicated well
79%
MT 82% · US 80%
Staff always explained new medicines
50%
MT 65% · US 62%
Given information about recovering at home
96%
MT 89% · US 86%
Room was always clean
78%
MT 74% · US 74%
Always quiet at night
57%
MT 62% · US 60%

This hospital Montana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital MT US
Median time in the emergency department before leaving Lower is better · 232 visits sampled 1 h 54 min 2 h 3 min 2 h 42 min

How Frances Mahon Deaconess Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Frances Mahon Deaconess HospitalThis hospitalNot rated69%1 h 54 min1 better 1 worse
Sheridan Memorial HosptialSame ZIP area · PlentywoodNot rated80%2 h 37 minNo different
Sidney Health CenterSame ZIP area · Sidney3/581%2 h 32 min2 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 77 cases Too few cases 4.1% 3.9%
Pneumonia 46 cases Too few cases 21.9% 15.2%

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 32 cases Too few cases 16.4% 17.3%
Days back in hospital after pneumonia 41 cases Too few cases -50.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 281 cases No different 12.7 per 1,000 likely 9.4 per 1,000 – 17.3 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 30 cases No different 9.4 per 100 likely 6.5 per 100 – 13.4 per 100 10.7 per 100
ER visits during outpatient chemotherapy 30 cases No different 5.8 per 100 likely 3.8 per 100 – 8.8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 45 cases No different 1 likely 0.7 – 1.4 —

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

22 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 6
Pharmacist 4
Diagnostic Radiology 2
Physical Therapist 2
Physician Assistant 2
Audiologist 1
Family 1
Occupational Therapist 1
Occupational Therapy Assistant 1
Psychiatric/Mental Health 1
Specialist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Frances Mahon Deaconess Hospital

Is Frances Mahon Deaconess Hospital a good hospital?

CMS does not publish an overall star rating for Frances Mahon Deaconess Hospital. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Frances Mahon Deaconess Hospital?

69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 55 completed HCAHPS surveys.

How long is the wait in the Frances Mahon Deaconess Hospital emergency room?

Emergency patients spend a median of 1 h 54 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.