USCareCheck

CMS certification 271330

Stillwater Billings Clinic

710 N 11th St, Columbus, MT 59019

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for Stillwater Billings Clinic. 87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 53 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 87% US average 71%
Patient survey rating Not rated 31 completed surveys
Compared with the nation 0 worse 0 better of 2 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 31 completed surveys, 26% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
87%
MT 75% · US 71%
Rated the hospital 9 or 10 out of 10
70%
MT 74% · US 72%
Nurses always communicated well
85%
MT 82% · US 80%
Doctors always communicated well
74%
MT 82% · US 80%
Staff always explained new medicines
61%
MT 65% · US 62%
Given information about recovering at home
86%
MT 89% · US 86%
Room was always clean
97%
MT 74% · US 74%
Always quiet at night
53%
MT 62% · US 60%

This hospital Montana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MT US
Median time in the emergency department before leaving Lower is better · 227 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 53 min 2 h 3 min 2 h 42 min
Left before being seen Lower is better · 1,884 patients 0% 2% 2%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 45 cases Too few cases 4.8% 3.9%

6 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

10 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Occupational Therapist 3
Dietitian, Registered 1
Family 1
Medical 1
Nurse Anesthetist, Certified Registered 1
Physical Therapist 1
Physician Assistant 1
Registered Nurse 1

First 10 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Stillwater Billings Clinic

Is Stillwater Billings Clinic a good hospital?

CMS does not publish an overall star rating for Stillwater Billings Clinic. On all 2 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Stillwater Billings Clinic?

87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 31 completed HCAHPS surveys.

How long is the wait in the Stillwater Billings Clinic emergency room?

Emergency patients spend a median of 1 h 53 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.