USCareCheck

CMS certification 301310

Androscoggin Valley Hospital

59 Page Hill Road, Berlin, NH 03570

Critical Access Hospitals Emergency services

Androscoggin Valley Hospital has a CMS overall rating of 2 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 10 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 1 h 52 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 68% US average 71%
Patient survey rating 4/5 166 completed surveys
Compared with the nation 1 worse 1 better of 10 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 166 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
68%
NH 73% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
NH 73% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
NH 82% · US 80% · 4 of 5 stars
Doctors always communicated well
84%
NH 81% · US 80% · 4 of 5 stars
Staff always explained new medicines
64%
NH 64% · US 62% · 4 of 5 stars
Given information about recovering at home
95%
NH 90% · US 86% · 5 of 5 stars
Room was always clean
85%
NH 76% · US 74% · 5 of 5 stars
Always quiet at night
62%
NH 54% · US 60% · 4 of 5 stars

This hospital New Hampshire average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital NH US
Median time in the emergency department before leaving Lower is better · 3,910 visits sampled 1 h 52 min 2 h 5 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 200 visits sampled 3 h 21 min 3 h 54 min 4 h 17 min

How Androscoggin Valley Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Androscoggin Valley HospitalThis hospital2/568%1 h 52 min1 better 1 worse
Upper Connecticut Valley HospitalSame county · ColebrookNot rated83%1 h 25 minNo different
Weeks Medical CenterSame county · LancasterNot rated78%1 h 47 min1 worse
Littleton Regional HealthcareSame ZIP area · Littleton1/580%2 h 17 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 274 cases Too few cases 5.2% 3.9%
Heart failure 33 cases Too few cases 14.6% 11.1%
Pneumonia 59 cases Too few cases 20.5% 15.2%
COPD 27 cases Too few cases 10.1% 8.6%

3 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections No different 0.59 likely 0.03 – 2.9 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 39 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 66 cases Too few cases 18.5% 17.3%
Readmitted after COPD 28 cases Too few cases 19.9% 20%
Days back in hospital after heart failure 35 cases Too few cases 6.1 days per 100 —
Days back in hospital after pneumonia 61 cases Too few cases -4.2 days per 100 —

9 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

39 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 5
Nurse Anesthetist, Certified Registered 4
Physician Assistant 4
Audiologist 3
Family 3
Family Medicine 3
Physical Therapist 3
Neurology 2
Pharmacist 2
Anatomic Pathology & Clinical Pathology 1
Anesthesiology 1
Diagnostic Radiology 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Androscoggin Valley Hospital

Is Androscoggin Valley Hospital a good hospital?

Androscoggin Valley Hospital has a CMS overall rating of 2 out of 5 stars. Of the 10 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Androscoggin Valley Hospital?

68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 166 completed HCAHPS surveys.

How long is the wait in the Androscoggin Valley Hospital emergency room?

Emergency patients spend a median of 1 h 52 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.