USCareCheck

CMS certification 320033

Los Alamos Medical Center

3917 West Road, Los Alamos, NM 87544

Acute Care Hospitals Emergency services Birthing-friendly

CMS does not publish an overall star rating for Los Alamos Medical Center. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 69% US average 71%
Patient survey rating 3/5 127 completed surveys
Compared with the nation 0 worse 0 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 127 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
69%
NM 66% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
64%
NM 69% · US 72% · 3 of 5 stars
Nurses always communicated well
84%
NM 78% · US 80% · 4 of 5 stars
Doctors always communicated well
80%
NM 78% · US 80% · 4 of 5 stars
Staff always explained new medicines
64%
NM 62% · US 62% · 3 of 5 stars
Given information about recovering at home
83%
NM 83% · US 86% · 3 of 5 stars
Room was always clean
61%
NM 72% · US 74% · 2 of 5 stars
Always quiet at night
64%
NM 60% · US 60% · 4 of 5 stars

This hospital New Mexico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NM US
Median time in the emergency department before leaving Lower is better · 360 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 48 min 2 h 43 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 7 h 28 min 4 h 34 min 4 h 17 min
Left before being seen Lower is better · 7,909 patients 2% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 38 patients 84% 54% 65%

How Los Alamos Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Los Alamos Medical CenterThis hospitalNot rated69%2 h 48 minNo different
Presbyterian Espanola HospitalSame ZIP area · EspanolaNot rated80%2 h 48 min1 better
Holy Cross Hospital a Div of Taos Health SystemsSame ZIP area · Taos1/562%1 h 32 min1 better
Presbyterian Santa Fe Medical CenterSame ZIP area · Santa Fe5/575%3 h 45 min1 better
CHRISTUS St Vincent Regional Medical CenterSame ZIP area · Santa Fe4/571%2 h 53 min6 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 210 cases Too few cases 4.1% 3.9%
Heart failure 25 cases Too few cases 10% 11.1%
Pneumonia 95 cases Too few cases 17.8% 15.2%

4 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

5 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.47 – 1.48 1
Pressure ulcers (bed sores) 351 cases No different 0.57 per 1,000 likely 0 per 1,000 – 1.85 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 461 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 481 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Accidental cut or tear during abdominal surgery 37 cases No different 1.05 per 1,000 likely 0 per 1,000 – 2.14 per 1,000 1.06 per 1,000

8 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 74 cases Too few cases 17.1% 17.3%
Days back in hospital after heart failure 25 cases Too few cases 3 days per 100 —
Days back in hospital after pneumonia 92 cases Too few cases -1.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 641 cases No different 12.4 per 1,000 likely 9.2 per 1,000 – 16.7 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 57 cases No different 1 likely 0.7 – 1.4 —

9 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Los Alamos Medical Center

Is Los Alamos Medical Center a good hospital?

CMS does not publish an overall star rating for Los Alamos Medical Center. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Los Alamos Medical Center?

69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 127 completed HCAHPS surveys.

How long is the wait in the Los Alamos Medical Center emergency room?

Emergency patients spend a median of 2 h 48 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.