USCareCheck

CMS certification 320061

Gallup Indian Medical Center

516 E Nizhoni Blvd, Gallup, NM 87301

Acute Care Hospitals Emergency services Birthing-friendly

Gallup Indian Medical Center has a CMS overall rating of 2 out of 5 stars. 50% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 50% US average 71%
Patient survey rating 2/5 135 completed surveys
Compared with the nation 1 worse 1 better of 9 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 135 completed surveys, 9% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
50%
NM 66% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
61%
NM 69% · US 72% · 2 of 5 stars
Nurses always communicated well
60%
NM 78% · US 80% · 1 of 5 stars
Doctors always communicated well
67%
NM 78% · US 80% · 2 of 5 stars
Staff always explained new medicines
58%
NM 62% · US 62% · 3 of 5 stars
Given information about recovering at home
76%
NM 83% · US 86% · 1 of 5 stars
Room was always clean
64%
NM 72% · US 74% · 2 of 5 stars
Always quiet at night
45%
NM 60% · US 60% · 2 of 5 stars

This hospital New Mexico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital NM US
Severe sepsis and septic shock: all recommended care given Higher is better · 33 patients 52% 54% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 247 cases Too few cases 3.9% 3.9%
Heart failure 38 cases Too few cases 10.5% 11.1%
Pneumonia 108 cases Too few cases 13% 15.2%

4 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

8 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.96 likely 0.48 – 1.45 1
Pressure ulcers (bed sores) 742 cases No different 0.5 per 1,000 likely 0 per 1,000 – 1.7 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 972 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 990 cases No different 0.31 per 1,000 likely 0.09 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 79 cases No different 2.31 per 1,000 likely 0.58 per 1,000 – 4.03 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 83 cases No different 3.44 per 1,000 likely 0.82 per 1,000 – 6.06 per 1,000 3.52 per 1,000
Surgical wound splitting open 32 cases No different 1.75 per 1,000 likely 0.23 per 1,000 – 3.28 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 50 cases No different 1.05 per 1,000 likely 0 per 1,000 – 2.14 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections No different 0.93 likely 0.38 – 1.94 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 36 cases Too few cases 21.9% 21.3%
Readmitted after pneumonia 83 cases Too few cases 16.9% 17.3%
Days back in hospital after heart failure 47 cases Too few cases 0.1 days per 100 —
Days back in hospital after pneumonia 112 cases Too few cases -33.5 days per 100 —

10 more measures had too few cases here to report.

Clinicians registered at this address

1,610 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Registered Nurse 774
Emergency 172
Pharmacist 78
Medical-Surgical 75
Pediatrics 47
Ambulatory Care 31
Dental Assistant 25
Critical Care Medicine 23
Emergency Medicine 23
Internal Medicine 23
Family Medicine 20
Case Management 18

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Gallup Indian Medical Center

Is Gallup Indian Medical Center a good hospital?

Gallup Indian Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Gallup Indian Medical Center?

50% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 135 completed HCAHPS surveys.

Does Gallup Indian Medical Center have an emergency room?

Yes. CMS lists emergency services at Gallup Indian Medical Center.