USCareCheck

CMS certification 320063

Carlsbad Medical Center

2430 West Pierce Street, Carlsbad, NM 88220

Acute Care Hospitals Emergency services Birthing-friendly

Carlsbad Medical Center has a CMS overall rating of 1 out of 5 stars. 42% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 3 h 12 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 42% US average 71%
Patient survey rating 2/5 224 completed surveys
Compared with the nation 1 worse 0 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 224 completed surveys, 10% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
42%
NM 66% · US 71% · 1 of 5 stars
Rated the hospital 9 or 10 out of 10
45%
NM 69% · US 72% · 1 of 5 stars
Nurses always communicated well
71%
NM 78% · US 80% · 2 of 5 stars
Doctors always communicated well
70%
NM 78% · US 80% · 2 of 5 stars
Staff always explained new medicines
58%
NM 62% · US 62% · 2 of 5 stars
Given information about recovering at home
77%
NM 83% · US 86% · 1 of 5 stars
Room was always clean
49%
NM 72% · US 74% · 1 of 5 stars
Always quiet at night
52%
NM 60% · US 60% · 3 of 5 stars

This hospital New Mexico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NM US
Median time in the emergency department before leaving Lower is better · 380 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 12 min 2 h 43 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 20 visits sampled 5 h 20 min 4 h 34 min 4 h 17 min
Left before being seen Lower is better · 26,920 patients 3% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 136 patients 71% 54% 65%

How Carlsbad Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Carlsbad Medical CenterThis hospital1/542%3 h 12 min1 worse
Artesia General HospitalSame county · ArtesiaNot rated82%1 h 39 minNo different
Eastern New Mexico Medical CenterSame ZIP area · Roswell1/553%3 h 8 min1 better 2 worse
Lovelace Regional Hospital - RoswellSame ZIP area · Roswell2/567%2 h 10 min1 better
Covenant Health Hobbs HospitalSame ZIP area · Hobbs3/572%2 h 50 minNo different
Nor-Lea Hospital DistrictSame ZIP area · LovingtonNot rated85%—1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 513 cases Too few cases 4.9% 3.9%
Heart attack 34 cases Too few cases 11.3% 11.9%
Heart failure 72 cases Too few cases 12.9% 11.1%
Pneumonia 148 cases Too few cases 16.5% 15.2%
Stroke 25 cases Too few cases 14.8% 11.9%
COPD 76 cases Too few cases 10.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

8 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.96 likely 0.49 – 1.44 1
Pressure ulcers (bed sores) 713 cases No different 0.45 per 1,000 likely 0 per 1,000 – 1.6 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,017 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 980 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 140 cases No different 2.29 per 1,000 likely 0.57 per 1,000 – 4 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 142 cases No different 4.28 per 1,000 likely 1.71 per 1,000 – 6.85 per 1,000 3.52 per 1,000
Surgical wound splitting open 29 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.27 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 78 cases No different 1.03 per 1,000 likely 0 per 1,000 – 2.12 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0.24 likely 0.01 – 1.19 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 31 cases Too few cases 14.2% 14.4%
Readmitted after heart failure 91 cases Too few cases 21.6% 21.3%
Readmitted after pneumonia 155 cases Too few cases 17.9% 17.3%
Readmitted after COPD 97 cases Too few cases 18.4% 20%
Days back in hospital after heart failure 79 cases Too few cases -9.7 days per 100 —
Days back in hospital after pneumonia 154 cases Too few cases 2.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 454 cases No different 13.2 per 1,000 likely 9.9 per 1,000 – 17.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 72 cases No different 1 likely 0.7 – 1.5 —

6 more measures had too few cases here to report.

Clinicians registered at this address

43 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 12
Anesthesiology 6
Nurse Practitioner 6
Family 3
Emergency Medicine 2
Internal Medicine 2
Acute Care 1
Adult Health 1
Clinical Pathology/Laboratory Medicine 1
Dietitian, Registered 1
Family Medicine 1
Hospitalist 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $287 general $287 · research $0
All years, 2025–2025 $287 2 reported payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $253 1
Medical devices and supplies on long-term loan $35 1

Largest paying companies, 2025

Company Amount Payments
Immucor, Inc. $253 1
Stryker Corporation $35 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Carlsbad Medical Center

Is Carlsbad Medical Center a good hospital?

Carlsbad Medical Center has a CMS overall rating of 1 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Carlsbad Medical Center?

42% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 224 completed HCAHPS surveys.

How long is the wait in the Carlsbad Medical Center emergency room?

Emergency patients spend a median of 3 h 12 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Carlsbad Medical Center receive money from drug and device companies?

Drug and device makers reported $287 in payments to Carlsbad Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.