USCareCheck

CMS certification 351302

McKenzie County Healthcare Systems INC

709 4th Ave NE, Watford City, ND 58854

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for McKenzie County Healthcare Systems. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 5 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. Emergency patients spend a median of 2 h 10 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 69% US average 71%
Patient survey rating Not rated 73 completed surveys
Compared with the nation 0 worse 1 better of 5 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 73 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
69%
ND 77% · US 71%
Rated the hospital 9 or 10 out of 10
64%
ND 76% · US 72%
Nurses always communicated well
78%
ND 83% · US 80%
Doctors always communicated well
80%
ND 84% · US 80%
Staff always explained new medicines
60%
ND 67% · US 62%
Given information about recovering at home
89%
ND 87% · US 86%
Room was always clean
67%
ND 75% · US 74%
Always quiet at night
62%
ND 69% · US 60%

This hospital North Dakota average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital ND US
Median time in the emergency department before leaving Lower is better · 224 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 10 min 1 h 50 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 5 h 58 min 2 h 44 min 4 h 17 min
Left before being seen Lower is better · 5,514 patients 0% 3% 2%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 123 cases Too few cases 3.8% 3.9%
COPD 25 cases Too few cases 8% 8.6%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

Measure CMS comparison This hospital National
After hip or knee replacement 74 cases Too few cases 4.7% 4.1%

12 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after hip or knee replacement 79 cases Too few cases 5.9% 5.8%
Days back in hospital after heart failure 25 cases Too few cases -62.7 days per 100 —

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

23 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family 6
Physician Assistant 2
Surgery 2
Allergy 1
Athletic Trainer 1
Case Manager/Care Coordinator 1
Gastroenterology 1
General Practice 1
Internal Medicine 1
Interventional Pain Medicine 1
Medical Oncology 1
Pediatric Allergy/Immunology 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about McKenzie County Healthcare Systems

Is McKenzie County Healthcare Systems a good hospital?

CMS does not publish an overall star rating for McKenzie County Healthcare Systems. Of the 5 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend McKenzie County Healthcare Systems?

69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 73 completed HCAHPS surveys.

How long is the wait in the McKenzie County Healthcare Systems emergency room?

Emergency patients spend a median of 2 h 10 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.