CMS certification 360351
Crystal Clinic Orthopaedic Center
444 North Main Street, Akron, OH 44310
Crystal Clinic Orthopaedic Center has a CMS overall rating of 5 out of 5 stars. 88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1.
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 609 completed surveys, 54% response rate, Oct 2024 – Sep 2025.
How Crystal Clinic Orthopaedic Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Crystal Clinic Orthopaedic CenterThis hospital | 5/5 | 88% | — | 1 better 1 worse |
| Summa Health SystemSame city | 3/5 | 69% | 3 h 6 min | 6 better 4 worse |
| Akron General Medical CenterSame city | 5/5 | 66% | 2 h 46 min | 9 better |
| Summa Western Reserve HospitalSame county · Cuyahoga Falls | 3/5 | 78% | 2 h 40 min | 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Akron.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 858 cases | Too few cases | 3.3% | 3.9% |
6 more measures had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 0.76 likely 0.32 – 1.2 | 1 |
| After hip or knee replacement 791 cases | Too few cases | 3.6% | 4.1% |
| Pressure ulcers (bed sores) 497 cases | No different | 0.49 per 1,000 likely 0 per 1,000 – 1.67 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 1,458 cases | No different | 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 1,426 cases | No different | 0.24 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 1,418 cases | No different | 2.59 per 1,000 likely 0.98 per 1,000 – 4.2 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 1,400 cases | No different | 1.56 per 1,000 likely 0 per 1,000 – 3.24 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 1,404 cases | No different | 5.25 per 1,000 likely 0 per 1,000 – 12.86 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 1,441 cases | No different | 2.71 per 1,000 likely 0.54 per 1,000 – 4.88 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 1,372 cases | No different | 4 per 1,000 likely 0.2 per 1,000 – 7.79 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 283 cases | No different | 1.76 per 1,000 likely 0.23 per 1,000 – 3.28 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 346 cases | No different | 1.03 per 1,000 likely 0 per 1,000 – 2.11 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| C. diff intestinal infections | No different | 0.84 likely 0.04 – 4.13 | 1 |
5 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after hip or knee replacement 781 cases | Too few cases | 5.3% | 5.8% |
| Unplanned visits after outpatient surgery 899 cases | Better | 0.7 likely 0.5 – 1 | — |
12 more measures had too few cases here to report.
Clinicians registered at this address
69 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 2 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Clinical | 11 |
| Psychiatry | 11 |
| Athletic Trainer | 5 |
| Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist | 5 |
| Addiction Medicine | 4 |
| Adult Health | 4 |
| Nurse Anesthetist, Certified Registered | 4 |
| Pharmacist | 3 |
| Psychologist | 3 |
| Professional | 2 |
| Psychiatric/Mental Health | 2 |
| Addiction (Substance Use Disorder) | 1 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Crystal Clinic Orthopaedic Center
Is Crystal Clinic Orthopaedic Center a good hospital?
Crystal Clinic Orthopaedic Center has a CMS overall rating of 5 out of 5 stars. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Crystal Clinic Orthopaedic Center?
88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 609 completed HCAHPS surveys.
Does Crystal Clinic Orthopaedic Center have an emergency room?
No. CMS does not list emergency services at Crystal Clinic Orthopaedic Center.