CMS certification 370018
Ascension St John Jane Phillips
3500 East Frank Phillips Boulevard, Bartlesville, OK 74006
Ascension St John Jane Phillips has a CMS overall rating of 3 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 3 h 2 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 417 completed surveys, 16% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | OK | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 389 visits sampled | 3 h 2 min | 1 h 57 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 26 visits sampled | 3 h 52 min | 2 h 54 min | 4 h 17 min |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 15 patients | 47% | 66% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 277 patients | 40% | 61% | 65% |
How Ascension St John Jane Phillips compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Ascension St John Jane PhillipsThis hospital | 3/5 | 67% | 3 h 2 min | 1 better 1 worse |
| Ascension St John Broken ArrowSame ZIP area · Broken Arrow | 4/5 | 78% | 2 h 55 min | 1 better 1 worse |
| Claremore Indian HospitalSame ZIP area · Claremore | Not rated | 76% | — | No different |
| Hillcrest Hospital ClaremoreSame ZIP area · Claremore | 4/5 | 68% | 2 h 14 min | 3 better |
| Cleveland Area HospitalSame ZIP area · Cleveland | Not rated | 87% | 1 h 18 min | — |
| Hillcrest Hospital CushingSame ZIP area · Cushing | 4/5 | 77% | 1 h 38 min | No different |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 1,080 cases | Too few cases | 5.2% | 3.9% |
| Heart attack 109 cases | Too few cases | 12.7% | 11.9% |
| Heart failure 195 cases | Too few cases | 15.5% | 11.1% |
| Pneumonia 236 cases | Too few cases | 16.6% | 15.2% |
| Stroke 90 cases | Too few cases | 14.2% | 11.9% |
| COPD 83 cases | Too few cases | 13.2% | 8.6% |
1 more measure had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 0.9 likely 0.48 – 1.32 | 1 |
| Deaths after a serious but treatable surgical complication 29 cases | No different | 183.33 per 1,000 likely 120.75 per 1,000 – 245.91 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 1,525 cases | No different | 0.36 per 1,000 likely 0 per 1,000 – 1.38 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 2,396 cases | No different | 0.19 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 2,391 cases | No different | 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 439 cases | No different | 2.08 per 1,000 likely 0.44 per 1,000 – 3.71 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 162 cases | No different | 1.56 per 1,000 likely 0 per 1,000 – 3.24 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 169 cases | No different | 8.44 per 1,000 likely 0.02 per 1,000 – 16.86 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 451 cases | No different | 3.83 per 1,000 likely 1.4 per 1,000 – 6.26 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 150 cases | No different | 5.46 per 1,000 likely 1.38 per 1,000 – 9.54 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 89 cases | No different | 2.04 per 1,000 likely 0.53 per 1,000 – 3.54 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 307 cases | No different | 0.96 per 1,000 likely 0 per 1,000 – 2 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Urinary tract infections from catheters (CAUTI) | No different | 0.73 likely 0.04 – 3.58 | 1 |
| MRSA bloodstream infections | No different | 0 | 1 |
| C. diff intestinal infections | No different | 0.71 likely 0.26 – 1.58 | 1 |
3 more measures had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 117 cases | Too few cases | 13.8% | 14.4% |
| Readmitted after heart failure 259 cases | Too few cases | 20.6% | 21.3% |
| Readmitted after pneumonia 241 cases | Too few cases | 18.2% | 17.3% |
| Readmitted after COPD 102 cases | Too few cases | 19.6% | 20% |
| Days back in hospital after a heart attack 119 cases | Too few cases | -5.6 days per 100 | — |
| Days back in hospital after heart failure 239 cases | Too few cases | -29.6 days per 100 | — |
| Days back in hospital after pneumonia 267 cases | Too few cases | 14.6 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 759 cases | No different | 12.6 per 1,000 likely 9.6 per 1,000 – 16.6 per 1,000 | 13 per 1,000 |
| Unplanned visits after outpatient surgery 62 cases | No different | 1 likely 0.7 – 1.4 | — |
5 more measures had too few cases here to report.
Clinicians registered at this address
64 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Anesthesiology | 7 |
| Emergency Medicine | 7 |
| Dietitian, Registered | 5 |
| Nurse Anesthetist, Certified Registered | 5 |
| Physical Therapist | 5 |
| Family | 4 |
| Occupational Therapist | 4 |
| Diagnostic Radiology | 3 |
| Pharmacist | 3 |
| Emergency Medical Services | 2 |
| Internal Medicine | 2 |
| Lactation Consultant | 2 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $6,248
- 2020 $2,325
- 2021 $4,640
- 2022 $772
- 2023 $5,364
- 2024 $4,852
- 2025 $2,175
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Speaking, teaching and other services | $2,175 | 5 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Tandem Diabetes Care, Inc. | $2,175 | 5 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Ascension St John Jane Phillips
Is Ascension St John Jane Phillips a good hospital?
Ascension St John Jane Phillips has a CMS overall rating of 3 out of 5 stars. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Ascension St John Jane Phillips?
67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 417 completed HCAHPS surveys.
How long is the wait in the Ascension St John Jane Phillips emergency room?
Emergency patients spend a median of 3 h 2 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.
Does Ascension St John Jane Phillips receive money from drug and device companies?
Drug and device makers reported $2,175 in payments to Ascension St John Jane Phillips for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.