USCareCheck

CMS certification 370202

Hillcrest Hospital South

8801 South 101st East Avenue, Tulsa, OK 74133

Acute Care Hospitals Emergency services Birthing-friendly

Hillcrest Hospital South has a CMS overall rating of 3 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 6 and worse on none. Emergency patients spend a median of 3 h 5 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 71% US average 71%
Patient survey rating 3/5 909 completed surveys
Compared with the nation 0 worse 6 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 909 completed surveys, 23% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
71%
OK 74% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
70%
OK 73% · US 72% · 3 of 5 stars
Nurses always communicated well
75%
OK 81% · US 80% · 3 of 5 stars
Doctors always communicated well
77%
OK 81% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
OK 63% · US 62% · 2 of 5 stars
Given information about recovering at home
82%
OK 87% · US 86% · 2 of 5 stars
Room was always clean
63%
OK 74% · US 74% · 2 of 5 stars
Always quiet at night
55%
OK 66% · US 60% · 3 of 5 stars

This hospital Oklahoma average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital OK US
Median time in the emergency department before leaving Lower is better · 392 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 5 min 1 h 57 min 2 h 42 min
Left before being seen Lower is better · 28,687 patients 2% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 428 patients 74% 61% 65%

How Hillcrest Hospital South compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Hillcrest Hospital SouthThis hospital3/571%3 h 5 min6 better
Council Oak Comprehensive HealthcareSame cityNot rated86%—No different
Saint Francis Hospital South, LLCSame city5/580%2 h 48 min4 better
Tulsa Spine & Specialty HospitalSame cityNot rated91%3 h 11 min1 worse
Saint Francis Hospital, INCSame city5/581%3 h 50 min7 better
Oklahoma Surgical Hospital, LLCSame city5/581%3 h 18 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Tulsa.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,813 cases Too few cases 3.7% 3.9%
Heart attack 146 cases Too few cases 12.8% 11.9%
Heart failure 376 cases Too few cases 9.8% 11.1%
Pneumonia 405 cases Too few cases 14.6% 15.2%
Stroke 141 cases Too few cases 9.3% 11.9%
COPD 88 cases Too few cases 9.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1 likely 0.64 – 1.37 1
After hip or knee replacement 62 cases Too few cases 6.9% 4.1%
Deaths after a serious but treatable surgical complication 63 cases No different 166.76 per 1,000 likely 109.27 per 1,000 – 224.25 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,654 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.92 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,756 cases No different 0.16 per 1,000 likely 0 per 1,000 – 0.36 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,786 cases No different 0.35 per 1,000 likely 0.15 per 1,000 – 0.55 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 908 cases No different 1.91 per 1,000 likely 0.34 per 1,000 – 3.48 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 212 cases No different 2.06 per 1,000 likely 0.36 per 1,000 – 3.75 per 1,000 1.67 per 1,000
Breathing failure after surgery 218 cases No different 12.9 per 1,000 likely 4.31 per 1,000 – 21.5 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 926 cases No different 4.16 per 1,000 likely 1.98 per 1,000 – 6.34 per 1,000 3.52 per 1,000
Sepsis after surgery 194 cases No different 4.56 per 1,000 likely 0.51 per 1,000 – 8.61 per 1,000 5.27 per 1,000
Surgical wound splitting open 263 cases No different 1.63 per 1,000 likely 0.16 per 1,000 – 3.11 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 827 cases No different 1.83 per 1,000 likely 0.84 per 1,000 – 2.81 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.45 likely 0.12 – 1.23 1
Urinary tract infections from catheters (CAUTI) No different 0.46 likely 0.12 – 1.25 1
Surgical site infections after colon surgery Better 0 1
Surgical site infections after abdominal hysterectomy No different 0.6 likely 0.03 – 2.97 1
MRSA bloodstream infections No different 0.61 likely 0.1 – 2.01 1
C. diff intestinal infections Better 0.13 likely 0.03 – 0.36 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 214 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 700 cases Too few cases 20.9% 21.3%
Readmitted after pneumonia 694 cases Too few cases 17.9% 17.3%
Readmitted after COPD 204 cases Too few cases 19.3% 20%
Readmitted after hip or knee replacement 61 cases Too few cases 5.3% 5.8%
Days back in hospital after a heart attack 143 cases Too few cases -28.3 days per 100 —
Days back in hospital after heart failure 431 cases Too few cases -29 days per 100 —
Days back in hospital after pneumonia 412 cases Too few cases -16.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,125 cases No different 12.4 per 1,000 likely 9.4 per 1,000 – 16.3 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 522 cases No different 1 likely 0.7 – 1.3 —

4 more measures had too few cases here to report.

Clinicians registered at this address

51 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 12
Dietitian, Registered 4
Acute Care 3
Emergency Medical Services 3
Lactation Consultant 3
Physical Therapist 3
Physician Assistant 3
Medical 2
Orthopedic 2
Pharmacist 2
Surgery 2
Anesthesiology 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Hillcrest Hospital South

Is Hillcrest Hospital South a good hospital?

Hillcrest Hospital South has a CMS overall rating of 3 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 6 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Hillcrest Hospital South?

71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 909 completed HCAHPS surveys.

How long is the wait in the Hillcrest Hospital South emergency room?

Emergency patients spend a median of 3 h 5 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.