USCareCheck

CMS certification 390127

Phoenixville Hospital

140 Nutt Road, Phoenixville, PA 19460

Acute Care Hospitals Emergency services Birthing-friendly

Phoenixville Hospital has a CMS overall rating of 3 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 3. Emergency patients spend a median of 2 h 58 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 71% US average 71%
Patient survey rating 3/5 743 completed surveys
Compared with the nation 3 worse 0 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 743 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
71%
PA 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
70%
PA 72% · US 72% · 4 of 5 stars
Nurses always communicated well
82%
PA 81% · US 80% · 4 of 5 stars
Doctors always communicated well
78%
PA 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
64%
PA 62% · US 62% · 3 of 5 stars
Given information about recovering at home
85%
PA 87% · US 86% · 3 of 5 stars
Room was always clean
81%
PA 72% · US 74% · 4 of 5 stars
Always quiet at night
51%
PA 54% · US 60% · 3 of 5 stars

This hospital Pennsylvania average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital PA US
Median time in the emergency department before leaving Lower is better · 414 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 58 min 3 h 6 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 20 visits sampled 6 h 39 min 4 h 57 min 4 h 17 min
Left before being seen Lower is better · 24,847 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 13 patients 85% 69% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 114 patients 54% 60% 65%

How Phoenixville Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Phoenixville HospitalThis hospital3/571%2 h 58 min3 worse
Chester County HospitalSame county · West Chester5/577%4 h 1 min4 better
Paoli HospitalSame county · Paoli5/580%3 h 40 min5 better
Pottstown HospitalSame ZIP area · Pottstown2/552%3 h 15 min2 worse
Physicians Care Surgical HospitalSame ZIP area · RoyersfordNot rated87%—1 better
Jefferson Lansdale HospitalSame ZIP area · Lansdale3/560%3 h 54 min1 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,997 cases Too few cases 4.5% 3.9%
Heart attack 120 cases Too few cases 11.5% 11.9%
Heart failure 318 cases Too few cases 11.5% 11.1%
Pneumonia 301 cases Too few cases 15.8% 15.2%
Stroke 98 cases Too few cases 14.6% 11.9%
COPD 114 cases Too few cases 7.6% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.53 – 1.29 1
Deaths after a serious but treatable surgical complication 32 cases No different 209.81 per 1,000 likely 153.64 per 1,000 – 265.99 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,114 cases No different 0.53 per 1,000 likely 0 per 1,000 – 1.37 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,847 cases No different 0.23 per 1,000 likely 0.01 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,926 cases No different 0.24 per 1,000 likely 0.03 per 1,000 – 0.44 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 654 cases No different 1.94 per 1,000 likely 0.36 per 1,000 – 3.52 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 209 cases No different 1.98 per 1,000 likely 0.32 per 1,000 – 3.65 per 1,000 1.67 per 1,000
Breathing failure after surgery 212 cases No different 7.84 per 1,000 likely 0 per 1,000 – 15.96 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 682 cases No different 3.12 per 1,000 likely 0.79 per 1,000 – 5.45 per 1,000 3.52 per 1,000
Sepsis after surgery 197 cases No different 5.21 per 1,000 likely 1.24 per 1,000 – 9.17 per 1,000 5.27 per 1,000
Surgical wound splitting open 157 cases No different 1.7 per 1,000 likely 0.19 per 1,000 – 3.2 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 649 cases No different 0.93 per 1,000 likely 0 per 1,000 – 1.95 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 1.53 likely 0.39 – 4.16 1
Surgical site infections after colon surgery No different 0.52 likely 0.03 – 2.58 1
MRSA bloodstream infections No different 0.63 likely 0.03 – 3.11 1
C. diff intestinal infections Better 0.37 likely 0.14 – 0.83 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 163 cases Too few cases 15% 14.4%
Readmitted after heart failure 494 cases Too few cases 24% 21.3%
Readmitted after pneumonia 401 cases Too few cases 19.5% 17.3%
Readmitted after COPD 191 cases Too few cases 20.8% 20%
Days back in hospital after a heart attack 136 cases Too few cases 8.8 days per 100 —
Days back in hospital after heart failure 366 cases Too few cases -0.7 days per 100 —
Days back in hospital after pneumonia 309 cases Too few cases 7.9 days per 100 —
Unplanned visits after an outpatient colonoscopy 637 cases No different 12.3 per 1,000 likely 9.3 per 1,000 – 16.3 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 74 cases No different 10.1 per 100 likely 7 per 100 – 14.3 per 100 10.7 per 100
ER visits during outpatient chemotherapy 74 cases No different 5.4 per 100 likely 3.6 per 100 – 8.2 per 100 5.4 per 100
Unplanned visits after outpatient surgery 322 cases No different 1 likely 0.8 – 1.4 —

3 more measures had too few cases here to report.

Clinicians registered at this address

92 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 35 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 14
Internal Medicine 14
Nurse Anesthetist, Certified Registered 10
Foot & Ankle Surgery 8
Psychiatry 7
Diagnostic Radiology 6
Physician Assistant 6
Hospitalist 4
Neonatal-Perinatal Medicine 3
Acute Care 2
Anatomic Pathology & Clinical Pathology 2
Anesthesiology 2

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $16,724 general $6,724 · research $10,000
All years, 2019–2025 $109,828 97 reported payments
Studies funded, 2025 1 5 companies paid in total
  • 2019 $14,836
  • 2020 $8,333
  • 2021 $16,186
  • 2022 $15,733
  • 2023 $21,979
  • 2024 $16,037
  • 2025 $16,724

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $5,630 2
Debt forgiveness $1,094 2

Largest paying companies, 2025

Company Amount Payments
Pfizer INC. $10,000 1
AngioDynamics, Inc. $4,800 1
Medline Industries LP $923 1
Medtronic, Inc. $830 1
Stryker Corporation $171 1

Largest research studies funded here, 2025

Study Amount
THE COMPASSHER2 TRIALS COMPREHENSIVE USE OF PATHOLOGIC RESPONSE ASSESSMENT TO OPTIMIZE THERAPY IN HER2POSITIVE BREAST CANCER COMPASSHER2 RESIDUAL DIS… PFIZER INC. $10,000

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Phoenixville Hospital

Is Phoenixville Hospital a good hospital?

Phoenixville Hospital has a CMS overall rating of 3 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Phoenixville Hospital?

71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 743 completed HCAHPS surveys.

How long is the wait in the Phoenixville Hospital emergency room?

Emergency patients spend a median of 2 h 58 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Phoenixville Hospital receive money from drug and device companies?

Drug and device makers reported $16,724 in payments to Phoenixville Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.