CMS certification 450021
Baylor University Medical Center
3500 Gaston Ave, Dallas, TX 75246
Baylor University Medical Center has a CMS overall rating of 4 out of 5 stars. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 9 and worse on 2. Emergency patients spend a median of 4 h 24 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 2,542 completed surveys, 14% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | TX | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 339 visits sampled · US median for EDs of the same volume: 3 h 21 min | 4 h 24 min | 2 h 25 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 22 visits sampled | 4 h 40 min | 3 h 53 min | 4 h 17 min |
| Left before being seen Lower is better · 103,412 patients | 3% | 1% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 131 patients | 70% | 68% | 65% |
How Baylor University Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Baylor University Medical CenterThis hospital | 4/5 | 74% | 4 h 24 min | 9 better 2 worse |
| Methodist Charlton Medical CenterSame city | 3/5 | 68% | 3 h 33 min | 2 better 3 worse |
| Parkland Health & Hospital SystemSame city | 3/5 | 70% | 4 h 55 min | 1 better 1 worse |
| Dallas Medical CenterSame city | 3/5 | 62% | 2 h 17 min | 1 worse |
| North Central Surgical Center LLPSame city | Not rated | 79% | 1 h 48 min | No different |
| Texas Health Presbyterian Hospital DallasSame city | 4/5 | 72% | 2 h 38 min | 8 better 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Dallas.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 5,849 cases | Too few cases | 2.5% | 3.9% |
| Heart failure 389 cases | Too few cases | 12.9% | 11.1% |
| Pneumonia 447 cases | Too few cases | 9.8% | 15.2% |
| Stroke 643 cases | Too few cases | 8.9% | 11.9% |
| COPD 144 cases | Too few cases | 9.5% | 8.6% |
| Heart bypass surgery (CABG) 254 cases | Too few cases | 1.4% | 2.4% |
1 more measure had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Worse | 1.37 likely 1.18 – 1.56 | 1 |
| After hip or knee replacement 117 cases | Too few cases | 4.5% | 4.1% |
| Deaths after a serious but treatable surgical complication 285 cases | No different | 179.16 per 1,000 likely 144.76 per 1,000 – 213.56 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 12,005 cases | Worse | 1.96 per 1,000 likely 1.58 per 1,000 – 2.33 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 12,485 cases | No different | 0.16 per 1,000 likely 0 per 1,000 – 0.34 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 13,415 cases | No different | 0.19 per 1,000 likely 0.02 per 1,000 – 0.36 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 3,857 cases | No different | 2.37 per 1,000 likely 1.31 per 1,000 – 3.43 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 2,261 cases | No different | 1.82 per 1,000 likely 0.66 per 1,000 – 2.98 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 2,072 cases | No different | 8.44 per 1,000 likely 4.94 per 1,000 – 11.94 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 4,364 cases | No different | 3.97 per 1,000 likely 2.56 per 1,000 – 5.38 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 2,101 cases | No different | 5.5 per 1,000 likely 3.21 per 1,000 – 7.79 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 1,287 cases | No different | 1.99 per 1,000 likely 0.7 per 1,000 – 3.28 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 3,795 cases | No different | 1.03 per 1,000 likely 0.33 per 1,000 – 1.73 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.46 likely 0.29 – 0.7 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.43 likely 0.27 – 0.65 | 1 |
| Surgical site infections after colon surgery | No different | 0.93 likely 0.57 – 1.45 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 0.26 likely 0.01 – 1.28 | 1 |
| MRSA bloodstream infections | Better | 0.48 likely 0.28 – 0.77 | 1 |
| C. diff intestinal infections | Better | 0.35 likely 0.26 – 0.46 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 92 cases | Too few cases | 14.8% | 14.4% |
| Readmitted after heart failure 895 cases | Too few cases | 22.6% | 21.3% |
| Readmitted after pneumonia 748 cases | Too few cases | 17.3% | 17.3% |
| Readmitted after COPD 474 cases | Too few cases | 19.6% | 20% |
| Readmitted after heart bypass surgery 259 cases | Too few cases | 10.2% | 11% |
| Readmitted after hip or knee replacement 124 cases | Too few cases | 6.1% | 5.8% |
| Days back in hospital after a heart attack 58 cases | Too few cases | -18.5 days per 100 | — |
| Days back in hospital after heart failure 453 cases | Too few cases | -39 days per 100 | — |
| Days back in hospital after pneumonia 498 cases | Too few cases | 6.1 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 1,313 cases | No different | 14.5 per 1,000 likely 11.4 per 1,000 – 18.4 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 81 cases | No different | 10.2 per 100 likely 7.2 per 100 – 14.4 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 81 cases | No different | 5.6 per 100 likely 3.6 per 100 – 8.6 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 743 cases | No different | 0.9 likely 0.7 – 1.2 | — |
1 more measure had too few cases here to report.
Clinicians registered at this address
520 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 294 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Diagnostic Radiology | 85 |
| Internal Medicine | 54 |
| Emergency Medicine | 35 |
| Pharmacist | 26 |
| Physician Assistant | 25 |
| Acute Care | 18 |
| Family | 18 |
| Surgery | 17 |
| Neonatal-Perinatal Medicine | 16 |
| Nurse Anesthetist, Certified Registered | 16 |
| Neonatal | 13 |
| Obstetrics & Gynecology | 13 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $476,120
- 2020 $269,453
- 2021 $677,977
- 2022 $700,318
- 2023 $385,981
- 2024 $472,900
- 2025 $734,601
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Speaking, teaching and other services | $115,961 | 10 |
| Medical devices and supplies on long-term loan | $101,214 | 13 |
| Space rental and facility fees | $64,130 | 9 |
| Consulting fees | $39,300 | 23 |
| Grants | $16,797 | 2 |
| Debt forgiveness | $14,367 | 9 |
| Food and beverage | $89 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Boehringer Ingelheim International GmbH | $140,975 | 103 |
| E.R. Squibb & Sons, L.L.C. | $130,402 | 2 |
| Intuitive Surgical, INC. | $110,306 | 13 |
| Transmedics, INC. | $60,838 | 17 |
| Jenavalve Technology, Inc. | $60,160 | 4 |
| National Marrow Donor Program | $54,915 | 4 |
| MIMEDX Group, Inc. | $39,300 | 23 |
| Applied Medical Resources Corporation | $33,674 | 3 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A first-in-human Phase I, non-randomized, open-label, multi-center dose-escalation trial of BI 765049 and BI 765049 + ezabenlimab administered by par… Boehringer Ingelheim International GmbH | $136,067 |
| A Study to Evaluate the Efficacy, Safety, and Tolerability of BMS-986278 in Participants With Idiopathic Pulmonary Fibrosis E.R. Squibb & Sons, L.L.C. | $69,005 |
| A Study to Evaluate the Efficacy, Safety, and Tolerability of BMS-986278 in Participants With Progressive Pulmonary Fibrosis E.R. Squibb & Sons, L.L.C. | $61,397 |
| OCS-HEART-OHP-II TRANSMEDICS, INC. | $33,900 |
| OCS-LUN-TOP-II TRANSMEDICS, INC. | $20,700 |
| Idiopathic Pulmonary Fibrosis Prospective Outcome Registry Boehringer Ingelheim Pharmaceuticals, Inc. | $16,216 |
| 19th IHIWS NEXA Immucor, Inc. | $7,254 |
| PROSPECTIVE STUDY ON SURGICAL INTERVENTIONS IN COMPLEX FISTULIZING CONDITIONS (CD-CPAF, CD-RVF, CCF) IN THE US, CANADA, AND EU Takeda Pharmaceuticals U.S.A., Inc. | $6,416 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Baylor University Medical Center
Is Baylor University Medical Center a good hospital?
Baylor University Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 9 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Baylor University Medical Center?
74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 2,542 completed HCAHPS surveys.
How long is the wait in the Baylor University Medical Center emergency room?
Emergency patients spend a median of 4 h 24 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Baylor University Medical Center receive money from drug and device companies?
Drug and device makers reported $734,601 in payments to Baylor University Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.