USCareCheck

CMS certification 450222

HCA Houston Healthcare Conroe

504 Medical Center Blvd, Conroe, TX 77304

Acute Care Hospitals Emergency services Birthing-friendly

HCA Houston Healthcare Conroe has a CMS overall rating of 2 out of 5 stars. 56% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 3. Emergency patients spend a median of 2 h 38 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 56% US average 71%
Patient survey rating 2/5 554 completed surveys
Compared with the nation 3 worse 3 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 554 completed surveys, 13% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
56%
TX 73% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
61%
TX 74% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
TX 80% · US 80% · 2 of 5 stars
Doctors always communicated well
65%
TX 80% · US 80% · 1 of 5 stars
Staff always explained new medicines
54%
TX 63% · US 62% · 1 of 5 stars
Given information about recovering at home
77%
TX 86% · US 86% · 1 of 5 stars
Room was always clean
71%
TX 76% · US 74% · 3 of 5 stars
Always quiet at night
61%
TX 66% · US 60% · 3 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 429 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 38 min 2 h 25 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 6 h 8 min 3 h 53 min 4 h 17 min
Left before being seen Lower is better · 49,499 patients 1% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 145 patients 75% 68% 65%

How HCA Houston Healthcare Conroe compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
HCA Houston Healthcare ConroeThis hospital2/556%2 h 38 min3 better 3 worse
Chi St Lukes Lakeside HospitalSame county · The WoodlandsNot rated81%2 h 9 minNo different
St Luke's the Woodlands HospitalSame county · The Woodlands3/578%2 h 46 min1 better 1 worse
Houston Methodist the Woodlands HospitalSame county · The Woodlands5/584%3 h 34 min9 better
The Woodlands Specialty HospitalSame county · SpringNot rated55%3 h 26 minNo different
HCA Houston Healthcare KingwoodSame ZIP area · Kingwood3/553%1 h 58 min7 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Conroe.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,720 cases Too few cases 4.2% 3.9%
Heart attack 118 cases Too few cases 12.3% 11.9%
Heart failure 210 cases Too few cases 9.8% 11.1%
Pneumonia 242 cases Too few cases 15.8% 15.2%
Stroke 261 cases Too few cases 14.1% 11.9%
COPD 80 cases Too few cases 7.7% 8.6%
Heart bypass surgery (CABG) 42 cases Too few cases 2.8% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 worse than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.24 likely 0.86 – 1.62 1
After hip or knee replacement 26 cases Too few cases 3.5% 4.1%
Deaths after a serious but treatable surgical complication 44 cases No different 144.56 per 1,000 likely 91.68 per 1,000 – 197.44 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,203 cases No different 0.23 per 1,000 likely 0 per 1,000 – 1.04 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,050 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,025 cases No different 0.24 per 1,000 likely 0.03 per 1,000 – 0.44 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 791 cases No different 1.91 per 1,000 likely 0.34 per 1,000 – 3.47 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 177 cases No different 1.6 per 1,000 likely 0 per 1,000 – 3.29 per 1,000 1.67 per 1,000
Breathing failure after surgery 191 cases Worse 25 per 1,000 likely 16.47 per 1,000 – 33.52 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 790 cases No different 3.41 per 1,000 likely 1.12 per 1,000 – 5.7 per 1,000 3.52 per 1,000
Sepsis after surgery 176 cases No different 4.73 per 1,000 likely 0.6 per 1,000 – 8.86 per 1,000 5.27 per 1,000
Surgical wound splitting open 146 cases No different 1.68 per 1,000 likely 0.19 per 1,000 – 3.18 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 412 cases No different 0.94 per 1,000 likely 0 per 1,000 – 1.98 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.7 likely 0.26 – 1.56 1
Urinary tract infections from catheters (CAUTI) Better 0.09 likely 0 – 0.44 1
Surgical site infections after colon surgery No different 1.03 likely 0.26 – 2.79 1
MRSA bloodstream infections No different 1.18 likely 0.48 – 2.46 1
C. diff intestinal infections Better 0.03 likely 0 – 0.15 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 274 cases Too few cases 15.5% 14.4%
Readmitted after heart failure 555 cases Too few cases 22.7% 21.3%
Readmitted after pneumonia 588 cases Too few cases 18.3% 17.3%
Readmitted after COPD 265 cases Too few cases 22.2% 20%
Readmitted after heart bypass surgery 64 cases Too few cases 11.5% 11%
Readmitted after hip or knee replacement 34 cases Too few cases 6.9% 5.8%
Days back in hospital after a heart attack 121 cases Too few cases 3.7 days per 100 —
Days back in hospital after heart failure 250 cases Too few cases 0.2 days per 100 —
Days back in hospital after pneumonia 275 cases Too few cases 59.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 145 cases No different 13.9 per 1,000 likely 10.3 per 1,000 – 18.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 122 cases No different 0.9 likely 0.6 – 1.2 —

3 more measures had too few cases here to report.

Clinicians registered at this address

80 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Anatomic Pathology & Clinical Pathology 20
Emergency Medicine 18
Anesthesiologist Assistant 7
Family 6
Internal Medicine 4
Acute Care 3
Physical Medicine & Rehabilitation 3
Nurse Anesthetist, Certified Registered 2
Physician Assistant 2
Anatomic Pathology 1
Critical Care Medicine 1
Dietitian, Registered 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $1.3M general $3,500 · research $1.3M
All years, 2019–2025 $1.3M 51 reported payments
Studies funded, 2025 1 2 companies paid in total
  • 2019 $2,935
  • 2020 $294
  • 2021 $2,963
  • 2022 $3,362
  • 2023 $1,065
  • 2024 $1,462
  • 2025 $1.3M

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $3,002 3
Space rental and facility fees $498 2

Largest paying companies, 2025

Company Amount Payments
Abbott Laboratories $1.3M 8
Stryker Corporation $3,002 3

Largest research studies funded here, 2025

Study Amount
NCT06707688--Abbott Medical - VERITAS Study Abbott Laboratories $1.3M

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about HCA Houston Healthcare Conroe

Is HCA Houston Healthcare Conroe a good hospital?

HCA Houston Healthcare Conroe has a CMS overall rating of 2 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend HCA Houston Healthcare Conroe?

56% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 554 completed HCAHPS surveys.

How long is the wait in the HCA Houston Healthcare Conroe emergency room?

Emergency patients spend a median of 2 h 38 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does HCA Houston Healthcare Conroe receive money from drug and device companies?

Drug and device makers reported $1.3M in payments to HCA Houston Healthcare Conroe for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.