USCareCheck

CMS certification 450587

Hendrick Medical Center Brownwood

1501 Burnet Dr, Brownwood, TX 76801

Acute Care Hospitals Emergency services Birthing-friendly

Hendrick Medical Center Brownwood has a CMS overall rating of 1 out of 5 stars. 54% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 3 h in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 54% US average 71%
Patient survey rating 2/5 392 completed surveys
Compared with the nation 1 worse 1 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 392 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
54%
TX 73% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
57%
TX 74% · US 72% · 2 of 5 stars
Nurses always communicated well
72%
TX 80% · US 80% · 2 of 5 stars
Doctors always communicated well
71%
TX 80% · US 80% · 2 of 5 stars
Staff always explained new medicines
51%
TX 63% · US 62% · 1 of 5 stars
Given information about recovering at home
86%
TX 86% · US 86% · 3 of 5 stars
Room was always clean
65%
TX 76% · US 74% · 3 of 5 stars
Always quiet at night
50%
TX 66% · US 60% · 2 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 395 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 2 h 25 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 15 visits sampled 4 h 37 min 3 h 53 min 4 h 17 min
Left before being seen Lower is better · 23,303 patients 2% 1% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 18 patients 89% 67% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 148 patients 60% 68% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,125 cases Too few cases 5.4% 3.9%
Heart attack 95 cases Too few cases 14.2% 11.9%
Heart failure 115 cases Too few cases 12% 11.1%
Pneumonia 227 cases Too few cases 18.1% 15.2%
Stroke 89 cases Too few cases 12.3% 11.9%
COPD 71 cases Too few cases 9.8% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.46 – 1.35 1
After hip or knee replacement 68 cases Too few cases 5.2% 4.1%
Pressure ulcers (bed sores) 1,351 cases No different 0.4 per 1,000 likely 0 per 1,000 – 1.46 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,936 cases No different 0.25 per 1,000 likely 0.03 per 1,000 – 0.48 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,794 cases No different 0.26 per 1,000 likely 0.04 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 447 cases No different 2.19 per 1,000 likely 0.51 per 1,000 – 3.87 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 151 cases No different 1.63 per 1,000 likely 0 per 1,000 – 3.34 per 1,000 1.67 per 1,000
Breathing failure after surgery 154 cases No different 9.94 per 1,000 likely 0.8 per 1,000 – 19.09 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 458 cases No different 2.93 per 1,000 likely 0.51 per 1,000 – 5.35 per 1,000 3.52 per 1,000
Sepsis after surgery 133 cases No different 4.95 per 1,000 likely 0.73 per 1,000 – 9.17 per 1,000 5.27 per 1,000
Surgical wound splitting open 71 cases No different 1.72 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 239 cases No different 0.98 per 1,000 likely 0 per 1,000 – 2.04 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Surgical site infections after colon surgery No different 1.88 likely 0.32 – 6.21 1
C. diff intestinal infections No different 0.48 likely 0.15 – 1.16 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 125 cases Too few cases 14.4% 14.4%
Readmitted after heart failure 194 cases Too few cases 21.3% 21.3%
Readmitted after pneumonia 322 cases Too few cases 19.1% 17.3%
Readmitted after COPD 102 cases Too few cases 18.8% 20%
Readmitted after hip or knee replacement 69 cases Too few cases 7.4% 5.8%
Days back in hospital after a heart attack 87 cases Too few cases 19.4 days per 100 —
Days back in hospital after heart failure 137 cases Too few cases -7.8 days per 100 —
Days back in hospital after pneumonia 248 cases Too few cases 17.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 744 cases No different 13.7 per 1,000 likely 10.2 per 1,000 – 18.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 76 cases No different 10.8 per 100 likely 7.5 per 100 – 15.2 per 100 10.7 per 100
ER visits during outpatient chemotherapy 76 cases No different 5.1 per 100 likely 3.3 per 100 – 7.8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 273 cases No different 0.9 likely 0.6 – 1.3 —

2 more measures had too few cases here to report.

Clinicians registered at this address

21 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 5
Nurse Anesthetist, Certified Registered 4
Diagnostic Radiology 3
Physician Assistant 2
Anesthesiology 1
Hospitalist 1
Medical Oncology 1
Pharmacist 1
Physical Therapist 1
Radiation Oncology 1
Registered Nurse 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Hendrick Medical Center Brownwood

Is Hendrick Medical Center Brownwood a good hospital?

Hendrick Medical Center Brownwood has a CMS overall rating of 1 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Hendrick Medical Center Brownwood?

54% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 392 completed HCAHPS surveys.

How long is the wait in the Hendrick Medical Center Brownwood emergency room?

Emergency patients spend a median of 3 h in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.