USCareCheck

CMS certification 45060F

VA Amarillo Healthcare System

6010 Amarillo Blvd. West, Amarillo, TX 79106

Acute Care - Veterans Administration Emergency services

VA Amarillo Healthcare System has a CMS overall rating of 5 out of 5 stars. 81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 10 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 81% US average 71%
Patient survey rating 4/5 481 completed surveys
Compared with the nation 0 worse 1 better of 10 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 481 completed surveys, 35% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
81%
TX 73% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
80%
TX 74% · US 72% · 4 of 5 stars
Nurses always communicated well
85%
TX 80% · US 80% · 5 of 5 stars
Doctors always communicated well
82%
TX 80% · US 80% · 4 of 5 stars
Staff always explained new medicines
71%
TX 63% · US 62% · 4 of 5 stars
Given information about recovering at home
89%
TX 86% · US 86% · 4 of 5 stars
Room was always clean
78%
TX 76% · US 74% · 4 of 5 stars
Always quiet at night
65%
TX 66% · US 60% · 4 of 5 stars

This hospital Texas average US average

How VA Amarillo Healthcare System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
VA Amarillo Healthcare SystemThis hospital5/581%—1 better
Bsa HospitalSame city2/576%3 h 35 min5 better 2 worse
Northwest Texas HospitalSame city3/566%2 h 12 min2 better
Quail Creek Surgical HospitalSame cityNot rated90%—No different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Amarillo.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 717 cases Too few cases 3.3% 3.9%
Heart failure 157 cases Too few cases 8.6% 11.1%
Pneumonia 167 cases Too few cases 11.6% 15.2%
COPD 181 cases Too few cases 6.8% 8.6%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.04 likely 0.61 – 1.48 1
After hip or knee replacement 73 cases Too few cases 3.3% 4.1%
Pressure ulcers (bed sores) 1,840 cases No different 0.77 per 1,000 likely 0 per 1,000 – 1.78 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,860 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,099 cases No different 0.38 per 1,000 likely 0.17 per 1,000 – 0.59 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 390 cases No different 2.39 per 1,000 likely 0.75 per 1,000 – 4.03 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 190 cases No different 1.49 per 1,000 likely 0 per 1,000 – 3.13 per 1,000 1.67 per 1,000
Breathing failure after surgery 198 cases No different 10.56 per 1,000 likely 1.11 per 1,000 – 20 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 392 cases No different 3.16 per 1,000 likely 0.65 per 1,000 – 5.67 per 1,000 3.52 per 1,000
Sepsis after surgery 177 cases No different 4.76 per 1,000 likely 0.62 per 1,000 – 8.9 per 1,000 5.27 per 1,000
Surgical wound splitting open 66 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.26 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 275 cases No different 1.02 per 1,000 likely 0 per 1,000 – 2.1 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 2.83 likely 0.72 – 7.7 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 133 cases Too few cases 21.7% 21.3%
Readmitted after pneumonia 162 cases Too few cases 18% 17.3%
Readmitted after COPD 142 cases Too few cases 21.4% 20%
Readmitted after hip or knee replacement 81 cases Too few cases 5.1% 5.8%
Days back in hospital after heart failure 189 cases Too few cases 3.1 days per 100 —
Days back in hospital after pneumonia 214 cases Too few cases -13 days per 100 —

8 more measures had too few cases here to report.

Clinicians registered at this address

269 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 47
Pharmacist 33
Social Worker 27
Family 20
Dietitian, Registered 13
Internal Medicine 7
Physical Therapist 7
Registered Nurse 7
Optometrist 6
Nurse Practitioner 5
Pharmacotherapy 5
Audiologist 3

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about VA Amarillo Healthcare System

Is VA Amarillo Healthcare System a good hospital?

VA Amarillo Healthcare System has a CMS overall rating of 5 out of 5 stars. Of the 10 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend VA Amarillo Healthcare System?

81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 481 completed HCAHPS surveys.

Does VA Amarillo Healthcare System have an emergency room?

Yes. CMS lists emergency services at VA Amarillo Healthcare System.