USCareCheck

CMS certification 450675

Medical City Arlington

3301 Matlock Road, Arlington, TX 76015

Acute Care Hospitals Emergency services Birthing-friendly

Medical City Arlington has a CMS overall rating of 2 out of 5 stars. 58% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 2 h 11 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 58% US average 71%
Patient survey rating 2/5 810 completed surveys
Compared with the nation 3 worse 1 better of 22 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 810 completed surveys, 12% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
58%
TX 73% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
59%
TX 74% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
TX 80% · US 80% · 2 of 5 stars
Doctors always communicated well
70%
TX 80% · US 80% · 2 of 5 stars
Staff always explained new medicines
54%
TX 63% · US 62% · 1 of 5 stars
Given information about recovering at home
80%
TX 86% · US 86% · 2 of 5 stars
Room was always clean
69%
TX 76% · US 74% · 3 of 5 stars
Always quiet at night
58%
TX 66% · US 60% · 3 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 437 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 11 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 106,736 patients 1% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 131 patients 60% 68% 65%

How Medical City Arlington compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Medical City ArlingtonThis hospital2/558%2 h 11 min1 better 3 worse
Baylor Scott and White Orthopedic and Spine HospiSame cityNot rated82%2 h 10 min1 worse
Usmd Hospital at Arlington L PSame cityNot rated68%2 h 31 minNo different
Texas Health Arlington Memorial HospitalSame city4/573%2 h 30 min3 better
Texas Health Heart & Vascular Hospital ArlingtonSame city4/585%—No different
Texas Health Harris Methodist Hospital AzleSame county · Azle4/567%2 h 15 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Arlington.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,045 cases Too few cases 3.4% 3.9%
Heart attack 108 cases Too few cases 11.3% 11.9%
Heart failure 211 cases Too few cases 8.6% 11.1%
Pneumonia 353 cases Too few cases 14.8% 15.2%
Stroke 340 cases Too few cases 10.7% 11.9%
COPD 63 cases Too few cases 10% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.55 – 1.27 1
After hip or knee replacement 45 cases Too few cases 4.4% 4.1%
Deaths after a serious but treatable surgical complication 75 cases No different 145.35 per 1,000 likely 93.33 per 1,000 – 197.37 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,718 cases No different 0.38 per 1,000 likely 0 per 1,000 – 1.09 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,553 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,507 cases No different 0.27 per 1,000 likely 0.07 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 846 cases No different 1.89 per 1,000 likely 0.33 per 1,000 – 3.45 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 205 cases No different 1.6 per 1,000 likely 0 per 1,000 – 3.29 per 1,000 1.67 per 1,000
Breathing failure after surgery 215 cases No different 8.36 per 1,000 likely 0 per 1,000 – 16.74 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 851 cases No different 2.79 per 1,000 likely 0.59 per 1,000 – 4.99 per 1,000 3.52 per 1,000
Sepsis after surgery 197 cases No different 6.92 per 1,000 likely 2.9 per 1,000 – 10.93 per 1,000 5.27 per 1,000
Surgical wound splitting open 194 cases No different 1.65 per 1,000 likely 0.17 per 1,000 – 3.14 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 696 cases No different 1.12 per 1,000 likely 0.13 per 1,000 – 2.12 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.2 likely 0.03 – 0.64 1
Urinary tract infections from catheters (CAUTI) No different 0.54 likely 0.17 – 1.3 1
Surgical site infections after colon surgery No different 1.22 likely 0.39 – 2.95 1
Surgical site infections after abdominal hysterectomy No different 1.39 likely 0.23 – 4.59 1
MRSA bloodstream infections No different 0.42 likely 0.07 – 1.4 1
C. diff intestinal infections Better 0.2 likely 0.1 – 0.39 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 208 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 549 cases Too few cases 22.1% 21.3%
Readmitted after pneumonia 795 cases Too few cases 17.2% 17.3%
Readmitted after COPD 183 cases Too few cases 19.9% 20%
Readmitted after heart bypass surgery 38 cases Too few cases 10.5% 11%
Readmitted after hip or knee replacement 45 cases Too few cases 5.3% 5.8%
Days back in hospital after a heart attack 101 cases Too few cases 50.4 days per 100 —
Days back in hospital after heart failure 246 cases Too few cases 12.3 days per 100 —
Days back in hospital after pneumonia 363 cases Too few cases 24 days per 100 —
Unplanned visits after outpatient surgery 65 cases No different 1.1 likely 0.8 – 1.5 —

4 more measures had too few cases here to report.

Clinicians registered at this address

129 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 162 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 44
Internal Medicine 23
Physician Assistant 10
Family Medicine 8
Neonatal 5
Acute Care 4
Hospitalist 4
Nurse Practitioner 4
Obstetrics & Gynecology 4
Speech-Language Pathologist 3
Surgery 3
Adult Health 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $4,642 general $4,642 · research $0
All years, 2023–2025 $40,862 23 reported payments
  • 2023 $8,363
  • 2024 $27,857
  • 2025 $4,642

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $2,476 6
Medical devices and supplies on long-term loan $2,167 5

Largest paying companies, 2025

Company Amount Payments
Ge Healthcare $2,282 4
ZOLL Circulation Inc $1,792 4
Linvatec Corporation $375 1
Stryker Corporation $193 2

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Medical City Arlington

Is Medical City Arlington a good hospital?

Medical City Arlington has a CMS overall rating of 2 out of 5 stars. Of the 22 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Medical City Arlington?

58% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 810 completed HCAHPS surveys.

How long is the wait in the Medical City Arlington emergency room?

Emergency patients spend a median of 2 h 11 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Medical City Arlington receive money from drug and device companies?

Drug and device makers reported $4,642 in payments to Medical City Arlington for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.