CMS certification 450684
Memorial Hermann Northeast Hospital
18951 Memorial North, Humble, TX 77338
Memorial Hermann Northeast Hospital has a CMS overall rating of 3 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 3 h 55 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 619 completed surveys, 13% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | TX | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 401 visits sampled · US median for EDs of the same volume: 3 h 21 min | 3 h 55 min | 2 h 25 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 12 visits sampled | 5 h 34 min | 3 h 53 min | 4 h 17 min |
| Left before being seen Lower is better · 89,109 patients | 1% | 1% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 32 patients | 62% | 67% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 153 patients | 39% | 68% | 65% |
How Memorial Hermann Northeast Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Memorial Hermann Northeast HospitalThis hospital | 3/5 | 71% | 3 h 55 min | 1 better 3 worse |
| Townsen Memorial HospitalSame city | Not rated | 61% | — | No different |
| Memorial Hermann Surgical Hospital KingwoodSame county · Kingwood | Not rated | 73% | — | 1 worse |
| HCA Houston Healthcare KingwoodSame county · Kingwood | 3/5 | 53% | 1 h 58 min | 7 better 2 worse |
| HCA Houston Healthcare TomballSame county · Tomball | 3/5 | 63% | 1 h 58 min | 1 better 4 worse |
| HCA Houston Healthcare SoutheastSame county · Pasadena | 3/5 | 64% | 2 h 2 min | 1 better 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Humble.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 3,370 cases | Too few cases | 3.3% | 3.9% |
| Heart attack 97 cases | Too few cases | 13.1% | 11.9% |
| Heart failure 346 cases | Too few cases | 10.3% | 11.1% |
| Pneumonia 373 cases | Too few cases | 15.1% | 15.2% |
| Stroke 262 cases | Too few cases | 10.1% | 11.9% |
| COPD 106 cases | Too few cases | 8.3% | 8.6% |
1 more measure had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.12 likely 0.74 – 1.5 | 1 |
| Deaths after a serious but treatable surgical complication 54 cases | No different | 153.49 per 1,000 likely 101.29 per 1,000 – 205.69 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 3,569 cases | No different | 0.81 per 1,000 likely 0.1 per 1,000 – 1.52 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 4,013 cases | No different | 0.17 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 4,212 cases | No different | 0.35 per 1,000 likely 0.15 per 1,000 – 0.56 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 687 cases | No different | 2.2 per 1,000 likely 0.62 per 1,000 – 3.77 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 58 cases | No different | 1.64 per 1,000 likely 0 per 1,000 – 3.36 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 64 cases | No different | 10.93 per 1,000 likely 1.33 per 1,000 – 20.53 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 684 cases | No different | 3.82 per 1,000 likely 1.52 per 1,000 – 6.12 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 59 cases | No different | 5.81 per 1,000 likely 1.6 per 1,000 – 10.02 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 199 cases | No different | 1.67 per 1,000 likely 0.18 per 1,000 – 3.16 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 818 cases | No different | 0.88 per 1,000 likely 0 per 1,000 – 1.88 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.6 likely 0.19 – 1.44 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 1.29 likely 0.63 – 2.37 | 1 |
| Surgical site infections after colon surgery | No different | 0.22 likely 0.01 – 1.1 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 1.84 likely 0.47 – 5.02 | 1 |
| MRSA bloodstream infections | No different | 0.91 likely 0.29 – 2.18 | 1 |
| C. diff intestinal infections | Better | 0.39 likely 0.22 – 0.65 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 165 cases | Too few cases | 12.9% | 14.4% |
| Readmitted after heart failure 1,191 cases | Too few cases | 22% | 21.3% |
| Readmitted after pneumonia 916 cases | Too few cases | 17.9% | 17.3% |
| Readmitted after COPD 392 cases | Too few cases | 19.5% | 20% |
| Days back in hospital after a heart attack 74 cases | Too few cases | -12.4 days per 100 | — |
| Days back in hospital after heart failure 389 cases | Too few cases | 20 days per 100 | — |
| Days back in hospital after pneumonia 392 cases | Too few cases | 13.8 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 225 cases | No different | 13.3 per 1,000 likely 9.7 per 1,000 – 18 per 1,000 | 13 per 1,000 |
| Unplanned visits after outpatient surgery 170 cases | No different | 1.2 likely 0.9 – 1.6 | — |
5 more measures had too few cases here to report.
Clinicians registered at this address
104 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Hospitalist | 40 |
| Emergency Medicine | 21 |
| Family | 7 |
| Acute Care | 5 |
| Nurse Practitioner | 5 |
| Physician Assistant | 5 |
| Family Medicine | 4 |
| Internal Medicine | 3 |
| Neonatal | 2 |
| Physical Therapy Assistant | 2 |
| Registered Nurse | 2 |
| Clinical | 1 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Memorial Hermann Northeast Hospital
Is Memorial Hermann Northeast Hospital a good hospital?
Memorial Hermann Northeast Hospital has a CMS overall rating of 3 out of 5 stars. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Memorial Hermann Northeast Hospital?
71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 619 completed HCAHPS surveys.
How long is the wait in the Memorial Hermann Northeast Hospital emergency room?
Emergency patients spend a median of 3 h 55 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.