USCareCheck

CMS certification 450702

Longview Regional Medical Center

2901 N Fourth St, Longview, TX 75605

Acute Care Hospitals Emergency services Birthing-friendly

Longview Regional Medical Center has a CMS overall rating of 3 out of 5 stars. 73% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. Emergency patients spend a median of 2 h 15 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 73% US average 71%
Patient survey rating 3/5 719 completed surveys
Compared with the nation 2 worse 2 better of 25 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 719 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
73%
TX 73% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
70%
TX 74% · US 72% · 3 of 5 stars
Nurses always communicated well
77%
TX 80% · US 80% · 3 of 5 stars
Doctors always communicated well
77%
TX 80% · US 80% · 2 of 5 stars
Staff always explained new medicines
59%
TX 63% · US 62% · 2 of 5 stars
Given information about recovering at home
84%
TX 86% · US 86% · 3 of 5 stars
Room was always clean
68%
TX 76% · US 74% · 3 of 5 stars
Always quiet at night
65%
TX 66% · US 60% · 4 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 410 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 15 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 44,355 patients 1% 1% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 15 patients 80% 67% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 171 patients 42% 68% 65%

How Longview Regional Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Longview Regional Medical CenterThis hospital3/573%2 h 15 min2 better 2 worse
CHRISTUS Good Shepherd Medical CenterSame city4/570%2 h 26 min2 better 2 worse
Ut Health East Texas Carthage HospitalSame ZIP area · Carthage5/572%1 h 33 min1 better
Ut Health East Texas Henderson HospitalSame ZIP area · Henderson5/570%2 h 13 min1 better
Ut Health East Texas Pittsburg HospitalSame ZIP area · Pittsburg3/588%2 h 20 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Longview.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,793 cases Too few cases 4.5% 3.9%
Heart attack 121 cases Too few cases 12.1% 11.9%
Heart failure 279 cases Too few cases 10.9% 11.1%
Pneumonia 427 cases Too few cases 14.7% 15.2%
Stroke 169 cases Too few cases 13.8% 11.9%
COPD 137 cases Too few cases 7.3% 8.6%
Heart bypass surgery (CABG) 75 cases Too few cases 4.7% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.85 likely 0.55 – 1.15 1
After hip or knee replacement 44 cases Too few cases 4% 4.1%
Deaths after a serious but treatable surgical complication 88 cases No different 173.71 per 1,000 likely 125.58 per 1,000 – 221.84 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,533 cases No different 0.39 per 1,000 likely 0 per 1,000 – 1.1 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,780 cases No different 0.15 per 1,000 likely 0 per 1,000 – 0.36 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 4,903 cases No different 0.26 per 1,000 likely 0.07 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,651 cases No different 2.14 per 1,000 likely 0.75 per 1,000 – 3.53 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 902 cases No different 1.2 per 1,000 likely 0 per 1,000 – 2.67 per 1,000 1.67 per 1,000
Breathing failure after surgery 910 cases No different 10.99 per 1,000 likely 5.65 per 1,000 – 16.34 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,675 cases No different 3.27 per 1,000 likely 1.24 per 1,000 – 5.29 per 1,000 3.52 per 1,000
Sepsis after surgery 894 cases No different 3.36 per 1,000 likely 0.18 per 1,000 – 6.55 per 1,000 5.27 per 1,000
Surgical wound splitting open 272 cases No different 1.66 per 1,000 likely 0.18 per 1,000 – 3.15 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 895 cases No different 0.91 per 1,000 likely 0 per 1,000 – 1.92 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.51 likely 0.09 – 1.68 1
Urinary tract infections from catheters (CAUTI) Better 0.19 likely 0.01 – 0.94 1
Surgical site infections after colon surgery No different 0 1
Surgical site infections after abdominal hysterectomy No different 0 1
MRSA bloodstream infections No different 1.81 likely 0.57 – 4.36 1
C. diff intestinal infections Better 0.24 likely 0.08 – 0.57 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 208 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 522 cases Too few cases 23.3% 21.3%
Readmitted after pneumonia 641 cases Too few cases 17.1% 17.3%
Readmitted after COPD 285 cases Too few cases 20.2% 20%
Readmitted after heart bypass surgery 95 cases Too few cases 11.9% 11%
Readmitted after hip or knee replacement 43 cases Too few cases 6.1% 5.8%
Days back in hospital after a heart attack 142 cases Too few cases 20.4 days per 100 —
Days back in hospital after heart failure 342 cases Too few cases -17.6 days per 100 —
Days back in hospital after pneumonia 470 cases Too few cases -3.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,245 cases No different 11.9 per 1,000 likely 9.1 per 1,000 – 15.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 762 cases No different 0.9 likely 0.7 – 1.1 —

3 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Longview Regional Medical Center

Is Longview Regional Medical Center a good hospital?

Longview Regional Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Longview Regional Medical Center?

73% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 719 completed HCAHPS surveys.

How long is the wait in the Longview Regional Medical Center emergency room?

Emergency patients spend a median of 2 h 15 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.