USCareCheck

CMS certification 450820

Houston Methodist Sugarland Hospital

16655 Southwest Freeway, Sugar Land, TX 77479

Acute Care Hospitals Emergency services Birthing-friendly

Houston Methodist Sugarland Hospital has a CMS overall rating of 5 out of 5 stars. 80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 11 and worse on 2. Emergency patients spend a median of 3 h 24 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 80% US average 71%
Patient survey rating 4/5 3,134 completed surveys
Compared with the nation 2 worse 11 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,134 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
80%
TX 73% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
78%
TX 74% · US 72% · 4 of 5 stars
Nurses always communicated well
77%
TX 80% · US 80% · 3 of 5 stars
Doctors always communicated well
78%
TX 80% · US 80% · 3 of 5 stars
Staff always explained new medicines
60%
TX 63% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
TX 86% · US 86% · 4 of 5 stars
Room was always clean
81%
TX 76% · US 74% · 5 of 5 stars
Always quiet at night
65%
TX 66% · US 60% · 4 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 397 visits sampled · US median for EDs of the same volume: 3 h 21 min 3 h 24 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 62,869 patients 1% 1% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 11 patients 91% 67% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 133 patients 75% 68% 65%

How Houston Methodist Sugarland Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Houston Methodist Sugarland HospitalThis hospital5/580%3 h 24 min11 better 2 worse
Memorial Hermann Sugar Land HospitalSame city4/569%3 h 13 min3 better 1 worse
Sugar Land Surgical Hospital LLPSame cityNot rated82%—No different
St Luke's Sugar Land HospitalSame city3/563%2 h 41 min1 better 1 worse
Oakbend Medical CenterSame county · Richmond3/559%1 h 45 min2 better
Memorial Hermann Katy HospitalSame county · Katy3/567%4 h 11 min5 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Sugar Land.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 6,155 cases Too few cases 2.6% 3.9%
Heart attack 157 cases Too few cases 10.3% 11.9%
Heart failure 860 cases Too few cases 6.9% 11.1%
Pneumonia 1,053 cases Too few cases 11.1% 15.2%
Stroke 564 cases Too few cases 8.4% 11.9%
COPD 152 cases Too few cases 6.3% 8.6%
Heart bypass surgery (CABG) 72 cases Too few cases 2.4% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 better than the nation 9 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Better 0.64 likely 0.38 – 0.9 1
After hip or knee replacement 92 cases Too few cases 5.2% 4.1%
Deaths after a serious but treatable surgical complication 115 cases Better 113.88 per 1,000 likely 66.16 per 1,000 – 161.59 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 8,619 cases Better 0.08 per 1,000 likely 0 per 1,000 – 0.58 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 10,382 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.35 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 10,850 cases No different 0.25 per 1,000 likely 0.07 per 1,000 – 0.43 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,987 cases No different 2.65 per 1,000 likely 1.3 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 892 cases No different 1.21 per 1,000 likely 0 per 1,000 – 2.68 per 1,000 1.67 per 1,000
Breathing failure after surgery 963 cases No different 7.01 per 1,000 likely 1.59 per 1,000 – 12.43 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,147 cases No different 3.26 per 1,000 likely 1.4 per 1,000 – 5.11 per 1,000 3.52 per 1,000
Sepsis after surgery 859 cases No different 2.78 per 1,000 likely 0 per 1,000 – 5.95 per 1,000 5.27 per 1,000
Surgical wound splitting open 592 cases No different 1.56 per 1,000 likely 0.12 per 1,000 – 3.01 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,829 cases No different 0.7 per 1,000 likely 0 per 1,000 – 1.58 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.83 likely 0.46 – 1.38 1
Urinary tract infections from catheters (CAUTI) Better 0.11 likely 0.02 – 0.38 1
Surgical site infections after colon surgery Better 0.37 likely 0.09 – 1 1
Surgical site infections after abdominal hysterectomy No different 2.41 likely 0.61 – 6.55 1
MRSA bloodstream infections No different 0.61 likely 0.19 – 1.47 1
C. diff intestinal infections Better 0.07 likely 0.02 – 0.18 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 worse than the nation 3 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 257 cases Too few cases 14.2% 14.4%
Readmitted after heart failure 1,710 cases Too few cases 20.5% 21.3%
Readmitted after pneumonia 1,821 cases Too few cases 17.3% 17.3%
Readmitted after COPD 287 cases Too few cases 18.6% 20%
Readmitted after heart bypass surgery 107 cases Too few cases 10.6% 11%
Readmitted after hip or knee replacement 113 cases Too few cases 7.1% 5.8%
Days back in hospital after a heart attack 157 cases Too few cases -13.5 days per 100 —
Days back in hospital after heart failure 1,036 cases Too few cases -12.6 days per 100 —
Days back in hospital after pneumonia 1,162 cases Too few cases 3.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,851 cases No different 14 per 1,000 likely 11.2 per 1,000 – 17.7 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 166 cases Worse 14 per 100 likely 10.8 per 100 – 17.8 per 100 10.7 per 100
ER visits during outpatient chemotherapy 166 cases No different 5.4 per 100 likely 3.7 per 100 – 7.7 per 100 5.4 per 100
Unplanned visits after outpatient surgery 1,281 cases No different 0.8 likely 0.7 – 1 —

1 more measure had too few cases here to report.

Clinicians registered at this address

94 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 8 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Acute Care 13
Emergency Medicine 9
Pharmacist 9
Family 6
Nurse Practitioner 5
Hospitalist 4
Family Medicine 3
Hospice and Palliative Medicine 3
Internal Medicine 3
Medical-Surgical 3
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 3
Adult Health 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Houston Methodist Sugarland Hospital

Is Houston Methodist Sugarland Hospital a good hospital?

Houston Methodist Sugarland Hospital has a CMS overall rating of 5 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 11 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Houston Methodist Sugarland Hospital?

80% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,134 completed HCAHPS surveys.

How long is the wait in the Houston Methodist Sugarland Hospital emergency room?

Emergency patients spend a median of 3 h 24 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.