USCareCheck

CMS certification 47001F

White River Jct VA Medical Center

163 Veterans Drive, White River Junction, VT 05009

Acute Care - Veterans Administration Emergency services

White River Jct VA Medical Center has a CMS overall rating of 5 out of 5 stars. 87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 10 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 87% US average 71%
Patient survey rating 5/5 484 completed surveys
Compared with the nation 0 worse 0 better of 10 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 484 completed surveys, 43% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
87%
VT 73% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
87%
VT 74% · US 72% · 5 of 5 stars
Nurses always communicated well
90%
VT 83% · US 80% · 5 of 5 stars
Doctors always communicated well
91%
VT 83% · US 80% · 5 of 5 stars
Staff always explained new medicines
78%
VT 66% · US 62% · 5 of 5 stars
Given information about recovering at home
92%
VT 89% · US 86% · 5 of 5 stars
Room was always clean
80%
VT 77% · US 74% · 5 of 5 stars
Always quiet at night
58%
VT 54% · US 60% · 4 of 5 stars

This hospital Vermont average US average

How White River Jct VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
White River Jct VA Medical CenterThis hospital5/587%—No different
Mt Ascutney HospitalSame county · WindsorNot rated84%—No different
Springfield HospitalSame county · SpringfieldNot rated52%—2 worse
Gifford Medical CenterSame ZIP area · Randolph5/581%—1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 592 cases Too few cases 3.8% 3.9%
Heart failure 172 cases Too few cases 8.7% 11.1%
Pneumonia 127 cases Too few cases 11.6% 15.2%
COPD 69 cases Too few cases 7.9% 8.6%

3 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.83 likely 0.42 – 1.24 1
After hip or knee replacement 47 cases Too few cases 3.5% 4.1%
Pressure ulcers (bed sores) 1,365 cases No different 0.38 per 1,000 likely 0 per 1,000 – 1.42 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,161 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,279 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 469 cases No different 2.18 per 1,000 likely 0.61 per 1,000 – 3.75 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 331 cases No different 1.44 per 1,000 likely 0 per 1,000 – 3.05 per 1,000 1.67 per 1,000
Breathing failure after surgery 336 cases No different 6.97 per 1,000 likely 0 per 1,000 – 14.6 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 480 cases No different 3.42 per 1,000 likely 0.98 per 1,000 – 5.86 per 1,000 3.52 per 1,000
Sepsis after surgery 301 cases No different 4.84 per 1,000 likely 1 per 1,000 – 8.69 per 1,000 5.27 per 1,000
Surgical wound splitting open 108 cases No different 1.99 per 1,000 likely 0.51 per 1,000 – 3.48 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 421 cases No different 1.22 per 1,000 likely 0.18 per 1,000 – 2.26 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 136 cases Too few cases 22% 21.3%
Readmitted after pneumonia 87 cases Too few cases 18% 17.3%
Readmitted after COPD 52 cases Too few cases 20.6% 20%
Readmitted after hip or knee replacement 57 cases Too few cases 5.1% 5.8%
Days back in hospital after heart failure 192 cases Too few cases 15.2 days per 100 —
Days back in hospital after pneumonia 137 cases Too few cases 5.3 days per 100 —

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

51 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Registered Nurse 7
Pharmacist 6
Family 5
Optometrist 4
Nurse Practitioner 3
Physician Assistant 3
Internal Medicine 2
Physical Therapist 2
Social Worker 2
Adult Health 1
Anatomic Pathology & Clinical Pathology 1
Cardiovascular Disease 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about White River Jct VA Medical Center

Is White River Jct VA Medical Center a good hospital?

White River Jct VA Medical Center has a CMS overall rating of 5 out of 5 stars. On all 10 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend White River Jct VA Medical Center?

87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 484 completed HCAHPS surveys.

Does White River Jct VA Medical Center have an emergency room?

Yes. CMS lists emergency services at White River Jct VA Medical Center.