USCareCheck

CMS certification 500011

Highline Medical Center

16251 Sylvester Road SW, Burien, WA 98166

Acute Care Hospitals Emergency services Birthing-friendly

Highline Medical Center has a CMS overall rating of 4 out of 5 stars. 60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. Emergency patients spend a median of 3 h 55 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 60% US average 71%
Patient survey rating 3/5 581 completed surveys
Compared with the nation 0 worse 3 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 581 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
60%
WA 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
61%
WA 70% · US 72% · 2 of 5 stars
Nurses always communicated well
75%
WA 78% · US 80% · 3 of 5 stars
Doctors always communicated well
75%
WA 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
57%
WA 61% · US 62% · 2 of 5 stars
Given information about recovering at home
85%
WA 87% · US 86% · 3 of 5 stars
Room was always clean
68%
WA 74% · US 74% · 3 of 5 stars
Always quiet at night
49%
WA 53% · US 60% · 2 of 5 stars

This hospital Washington average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital WA US
Median time in the emergency department before leaving Lower is better · 370 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 55 min 2 h 31 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 20 visits sampled 6 h 55 min 3 h 58 min 4 h 17 min
Left before being seen Lower is better · 41,043 patients 4% 3% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 273 patients 64% 60% 65%

How Highline Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Highline Medical CenterThis hospital4/560%3 h 55 min3 better
University of Washington Medical CtrSame county · Seattle4/580%4 h 26 min5 better 1 worse
Swedish Medical CenterSame county · Seattle4/574%2 h 24 min2 better
Swedish Medical Center / Cherry HillSame county · Seattle4/576%3 h 6 min2 better
Kaiser Permanente Central HospitalSame county · SeattleNot rated59%—No different
Seattle VA Medical Center (VA Puget Sound Healthcare System)Same county · Seattle4/572%—4 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,505 cases Too few cases 3.2% 3.9%
Heart attack 36 cases Too few cases 11.8% 11.9%
Heart failure 191 cases Too few cases 11.3% 11.1%
Pneumonia 173 cases Too few cases 10.8% 15.2%
Stroke 112 cases Too few cases 8.8% 11.9%
COPD 57 cases Too few cases 8.6% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.9 likely 0.47 – 1.34 1
After hip or knee replacement 28 cases Too few cases 5.7% 4.1%
Pressure ulcers (bed sores) 1,752 cases No different 0.34 per 1,000 likely 0 per 1,000 – 1.33 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,114 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,081 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 227 cases No different 2.25 per 1,000 likely 0.54 per 1,000 – 3.95 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 53 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.37 per 1,000 1.67 per 1,000
Breathing failure after surgery 52 cases No different 8.05 per 1,000 likely 0 per 1,000 – 17.48 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 249 cases No different 4.47 per 1,000 likely 1.99 per 1,000 – 6.95 per 1,000 3.52 per 1,000
Sepsis after surgery 39 cases No different 5.05 per 1,000 likely 0.79 per 1,000 – 9.31 per 1,000 5.27 per 1,000
Surgical wound splitting open 67 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.26 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 302 cases No different 1 per 1,000 likely 0 per 1,000 – 2.06 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.79 likely 0.13 – 2.6 1
Surgical site infections after colon surgery No different 0 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.26 likely 0.07 – 0.72 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 56 cases Too few cases 14.2% 14.4%
Readmitted after heart failure 387 cases Too few cases 21.6% 21.3%
Readmitted after pneumonia 333 cases Too few cases 17.7% 17.3%
Readmitted after COPD 152 cases Too few cases 20.8% 20%
Readmitted after hip or knee replacement 36 cases Too few cases 5.8% 5.8%
Days back in hospital after heart failure 210 cases Too few cases -17.7 days per 100 —
Days back in hospital after pneumonia 173 cases Too few cases -8.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 753 cases No different 13 per 1,000 likely 9.9 per 1,000 – 17.3 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 53 cases No different 10.2 per 100 likely 7 per 100 – 14.5 per 100 10.7 per 100
ER visits during outpatient chemotherapy 53 cases No different 4.6 per 100 likely 2.9 per 100 – 7.1 per 100 5.4 per 100
Unplanned visits after outpatient surgery 124 cases No different 1 likely 0.7 – 1.4 —

3 more measures had too few cases here to report.

Clinicians registered at this address

97 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 21
Emergency Medicine 17
Anesthesiology 14
Hospitalist 11
Physician Assistant 8
Internal Medicine 4
Clinical Pathology/Laboratory Medicine 3
Physical Therapist 3
Diagnostic Radiology 2
Gerontology 2
Mental Health 2
Clinical 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Highline Medical Center

Is Highline Medical Center a good hospital?

Highline Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Highline Medical Center?

60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 581 completed HCAHPS surveys.

How long is the wait in the Highline Medical Center emergency room?

Emergency patients spend a median of 3 h 55 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 4% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.