USCareCheck

CMS certification 501326

Providence Mount Carmel Hospital

982 East Columbia, Colville, WA 99114

Critical Access Hospitals Emergency services Birthing-friendly

Providence Mount Carmel Hospital has a CMS overall rating of 3 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 2 h 30 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating 4/5 111 completed surveys
Compared with the nation 1 worse 0 better of 9 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 111 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
66%
WA 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
76%
WA 70% · US 72% · 4 of 5 stars
Nurses always communicated well
84%
WA 78% · US 80% · 4 of 5 stars
Doctors always communicated well
80%
WA 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
66%
WA 61% · US 62% · 3 of 5 stars
Given information about recovering at home
86%
WA 87% · US 86% · 3 of 5 stars
Room was always clean
79%
WA 74% · US 74% · 4 of 5 stars
Always quiet at night
72%
WA 53% · US 60% · 5 of 5 stars

This hospital Washington average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital WA US
Median time in the emergency department before leaving Lower is better · 342 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 30 min 2 h 31 min 2 h 42 min
Left before being seen Lower is better · 12,085 patients 1% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 19 patients 16% 62% 69%

How Providence Mount Carmel Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Providence Mount Carmel HospitalThis hospital3/566%2 h 30 min1 worse
Providence St Joseph HospitalSame county · ChewelahNot rated84%2 hNo different
Whitman Hospital and Medical CenterSame ZIP area · Colfax5/588%2 h 36 min1 better
Lincoln HospitalSame ZIP area · DavenportNot rated85%—No different
Coulee Medical CenterSame ZIP area · Grand CouleeNot rated72%1 h 52 minNo different
Newport Community HospitalSame ZIP area · NewportNot rated67%—No different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 216 cases Too few cases 4% 3.9%
Heart failure 36 cases Too few cases 16.9% 11.1%
Pneumonia 72 cases Too few cases 17.4% 15.2%
Stroke 33 cases Too few cases 13.8% 11.9%

3 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 36 cases Too few cases 21.4% 21.3%
Readmitted after pneumonia 77 cases Too few cases 17.3% 17.3%
Readmitted after COPD 29 cases Too few cases 19.3% 20%
Days back in hospital after heart failure 35 cases Too few cases -11.2 days per 100 —
Days back in hospital after pneumonia 64 cases Too few cases -16.3 days per 100 —
Unplanned visits after outpatient surgery 85 cases No different 1 likely 0.7 – 1.4 —

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

73 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 11 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse's Aide 25
Registered Nurse 14
Licensed Practical Nurse 7
Psychiatric/Mental Health 7
Counselor 3
Dietitian, Registered 3
Nurse Anesthetist, Certified Registered 3
Pharmacist 3
Emergency Medicine 2
Behavior Technician 1
Mental Health 1
Obstetrics & Gynecology 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Providence Mount Carmel Hospital

Is Providence Mount Carmel Hospital a good hospital?

Providence Mount Carmel Hospital has a CMS overall rating of 3 out of 5 stars. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Providence Mount Carmel Hospital?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 111 completed HCAHPS surveys.

How long is the wait in the Providence Mount Carmel Hospital emergency room?

Emergency patients spend a median of 2 h 30 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.