USCareCheck

CMS certification 501339

Whidbeyhealth Medical Center

101 North Main Street, Coupeville, WA 98239

Critical Access Hospitals Emergency services

Whidbeyhealth Medical Center has a CMS overall rating of 2 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 71% US average 71%
Patient survey rating 4/5 166 completed surveys
Compared with the nation 1 worse 1 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 166 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
71%
WA 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
70%
WA 70% · US 72% · 4 of 5 stars
Nurses always communicated well
81%
WA 78% · US 80% · 4 of 5 stars
Doctors always communicated well
84%
WA 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
67%
WA 61% · US 62% · 4 of 5 stars
Given information about recovering at home
92%
WA 87% · US 86% · 5 of 5 stars
Room was always clean
70%
WA 74% · US 74% · 3 of 5 stars
Always quiet at night
62%
WA 53% · US 60% · 4 of 5 stars

This hospital Washington average US average

How Whidbeyhealth Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Whidbeyhealth Medical CenterThis hospital2/571%—1 better 1 worse
Peacehealth St Joseph Medical CenterSame ZIP area · Bellingham4/565%3 h 30 min5 better
Cascade Valley HospitalSame ZIP area · Arlington4/567%2 h 51 minNo different
Island HospitalSame ZIP area · Anacortes4/583%3 h 24 min1 better
Evergreenhealth MonroeSame ZIP area · Monroe3/566%2 h 46 minNo different
Skagit Valley HospitalSame ZIP area · Mount Vernon3/569%3 h 8 min3 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 405 cases Too few cases 5.1% 3.9%
Heart failure 44 cases Too few cases 14.7% 11.1%
Pneumonia 81 cases Too few cases 21.8% 15.2%
Stroke 44 cases Too few cases 15.9% 11.9%
COPD 63 cases Too few cases 11.6% 8.6%

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 1.14 likely 0.19 – 3.78 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 39 cases Too few cases 21.5% 21.3%
Readmitted after pneumonia 81 cases Too few cases 16.7% 17.3%
Readmitted after COPD 78 cases Too few cases 18.7% 20%
Days back in hospital after heart failure 45 cases Too few cases 58.4 days per 100 —
Days back in hospital after pneumonia 77 cases Too few cases -11.9 days per 100 —
Unplanned visits after an outpatient colonoscopy 594 cases No different 12.4 per 1,000 likely 9.3 per 1,000 – 16.7 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 60 cases No different 10.9 per 100 likely 7.6 per 100 – 15.4 per 100 10.7 per 100
ER visits during outpatient chemotherapy 60 cases No different 6.2 per 100 likely 4 per 100 – 9.4 per 100 5.4 per 100
Unplanned visits after outpatient surgery 62 cases No different 1.1 likely 0.8 – 1.6 —

5 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

46 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 8
Internal Medicine 4
Nurse Practitioner 4
Physical Therapist 4
Adult Health 3
Gerontology 3
Dietitian, Registered 2
Pharmacist 2
Surgery 2
Acute Care 1
Anesthesiology 1
Family 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Whidbeyhealth Medical Center

Is Whidbeyhealth Medical Center a good hospital?

Whidbeyhealth Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Whidbeyhealth Medical Center?

71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 166 completed HCAHPS surveys.

Does Whidbeyhealth Medical Center have an emergency room?

Yes. CMS lists emergency services at Whidbeyhealth Medical Center.