USCareCheck

CMS certification 52004F

Madison VA Medical Center

2500 Overlook Terrace, Madison, WI 53705

Acute Care - Veterans Administration Emergency services

Madison VA Medical Center has a CMS overall rating of 5 out of 5 stars. 88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 88% US average 71%
Patient survey rating 5/5 559 completed surveys
Compared with the nation 1 worse 4 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 559 completed surveys, 44% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
88%
WI 75% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
89%
WI 76% · US 72% · 5 of 5 stars
Nurses always communicated well
90%
WI 83% · US 80% · 5 of 5 stars
Doctors always communicated well
84%
WI 82% · US 80% · 4 of 5 stars
Staff always explained new medicines
78%
WI 66% · US 62% · 5 of 5 stars
Given information about recovering at home
95%
WI 89% · US 86% · 5 of 5 stars
Room was always clean
84%
WI 78% · US 74% · 5 of 5 stars
Always quiet at night
66%
WI 65% · US 60% · 4 of 5 stars

This hospital Wisconsin average US average

How Madison VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Madison VA Medical CenterThis hospital5/588%—4 better 1 worse
SSM Health St Mary's Hospital - MadisonSame city4/574%3 h 10 min3 better 1 worse
Unitypoint Health - MeriterSame city5/576%2 h 22 min5 better 2 worse
University of Wi Hospitals & Clinics AuthoritySame city5/582%3 h 34 min6 better 1 worse
Stoughton HospitalSame county · Stoughton3/590%2 h 34 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Madison.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,506 cases Too few cases 3.1% 3.9%
Heart attack 76 cases Too few cases 12.1% 11.9%
Heart failure 419 cases Too few cases 7.1% 11.1%
Pneumonia 327 cases Too few cases 11.2% 15.2%
COPD 235 cases Too few cases 6.8% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.87 likely 0.55 – 1.19 1
Pressure ulcers (bed sores) 4,587 cases No different 0.38 per 1,000 likely 0 per 1,000 – 1.09 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,056 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.38 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 6,612 cases No different 0.38 per 1,000 likely 0.18 per 1,000 – 0.58 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,000 cases No different 3.13 per 1,000 likely 1.66 per 1,000 – 4.6 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 533 cases No different 1.28 per 1,000 likely 0 per 1,000 – 2.79 per 1,000 1.67 per 1,000
Breathing failure after surgery 490 cases No different 6.06 per 1,000 likely 0 per 1,000 – 12.45 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,043 cases No different 3.63 per 1,000 likely 1.39 per 1,000 – 5.87 per 1,000 3.52 per 1,000
Sepsis after surgery 488 cases No different 5.87 per 1,000 likely 2.38 per 1,000 – 9.36 per 1,000 5.27 per 1,000
Surgical wound splitting open 201 cases No different 1.62 per 1,000 likely 0.15 per 1,000 – 3.08 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,070 cases No different 1.09 per 1,000 likely 0.11 per 1,000 – 2.07 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.51 likely 0.09 – 1.69 1
Urinary tract infections from catheters (CAUTI) No different 1.61 likely 0.59 – 3.57 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 55 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 345 cases Too few cases 21.4% 21.3%
Readmitted after pneumonia 265 cases Too few cases 18.7% 17.3%
Readmitted after COPD 182 cases Too few cases 20.2% 20%
Days back in hospital after a heart attack 84 cases Too few cases 90.7 days per 100 —
Days back in hospital after heart failure 501 cases Too few cases -13.8 days per 100 —
Days back in hospital after pneumonia 373 cases Too few cases 5.1 days per 100 —

7 more measures had too few cases here to report.

Clinicians registered at this address

830 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Registered Nurse 157
Pharmacist 141
Social Worker 64
Clinical 50
Ambulatory Care 43
Case Management 27
Medical-Surgical 26
Dietitian, Registered 24
Family 20
Internal Medicine 16
Physical Therapist 15
Adult Health 14

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Madison VA Medical Center

Is Madison VA Medical Center a good hospital?

Madison VA Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Madison VA Medical Center?

88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 559 completed HCAHPS surveys.

Does Madison VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Madison VA Medical Center.