USCareCheck

CMS certification 670031

St Luke's Patients Medical Center

4600 East Sam Houston Parkway South, Pasadena, TX 77505

Acute Care Hospitals Emergency services

St Luke's Patients Medical Center has a CMS overall rating of 3 out of 5 stars. 67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. Emergency patients spend a median of 2 h 26 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 67% US average 71%
Patient survey rating 2/5 389 completed surveys
Compared with the nation 2 worse 1 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 389 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
67%
TX 73% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
69%
TX 74% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
TX 80% · US 80% · 3 of 5 stars
Doctors always communicated well
72%
TX 80% · US 80% · 2 of 5 stars
Staff always explained new medicines
60%
TX 63% · US 62% · 2 of 5 stars
Given information about recovering at home
79%
TX 86% · US 86% · 2 of 5 stars
Room was always clean
63%
TX 76% · US 74% · 2 of 5 stars
Always quiet at night
59%
TX 66% · US 60% · 3 of 5 stars

This hospital Texas average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital TX US
Median time in the emergency department before leaving Lower is better · 398 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 26 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 17,274 patients 0% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 78 patients 60% 68% 65%

How St Luke's Patients Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
St Luke's Patients Medical CenterThis hospital3/567%2 h 26 min1 better 2 worse
HCA Houston Healthcare SoutheastSame city3/564%2 h 2 min1 better 1 worse
Houston Methodist Baytown HospitalSame county · Baytown5/578%3 h 36 min6 better
HCA Houston Healthcare Clear LakeSame county · Webster4/560%1 h 58 min3 better 2 worse
Memorial Hermann Houston Physicians HospitalSame county · WebsterNot rated87%2 h 50 min1 worse
HCA Houston Healthcare TomballSame county · Tomball3/563%1 h 58 min1 better 4 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Pasadena.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 954 cases Too few cases 3.4% 3.9%
Heart failure 84 cases Too few cases 10.8% 11.1%
Pneumonia 68 cases Too few cases 15.1% 15.2%

4 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.91 likely 0.45 – 1.37 1
Pressure ulcers (bed sores) 915 cases No different 0.41 per 1,000 likely 0 per 1,000 – 1.51 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,038 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,074 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 179 cases No different 2.23 per 1,000 likely 0.53 per 1,000 – 3.92 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 51 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.38 per 1,000 1.67 per 1,000
Breathing failure after surgery 75 cases No different 8.46 per 1,000 likely 0 per 1,000 – 18.14 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 190 cases No different 3.76 per 1,000 likely 1.2 per 1,000 – 6.32 per 1,000 3.52 per 1,000
Sepsis after surgery 44 cases No different 5.09 per 1,000 likely 0.81 per 1,000 – 9.37 per 1,000 5.27 per 1,000
Surgical wound splitting open 58 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 267 cases No different 1.01 per 1,000 likely 0 per 1,000 – 2.08 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections No different 0.23 likely 0.01 – 1.11 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 192 cases Too few cases 23% 21.3%
Readmitted after pneumonia 185 cases Too few cases 14.7% 17.3%
Readmitted after COPD 81 cases Too few cases 19.6% 20%
Days back in hospital after heart failure 88 cases Too few cases 97.2 days per 100 —
Days back in hospital after pneumonia 69 cases Too few cases 4.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 401 cases No different 12.7 per 1,000 likely 9.6 per 1,000 – 17 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 132 cases No different 0.9 likely 0.6 – 1.3 —

7 more measures had too few cases here to report.

Clinicians registered at this address

15 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Diagnostic Radiology 7
Anatomic Pathology & Clinical Pathology 3
Anesthesiologist Assistant 2
Family 1
Nurse Anesthetist, Certified Registered 1
Nurse Practitioner 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about St Luke's Patients Medical Center

Is St Luke's Patients Medical Center a good hospital?

St Luke's Patients Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend St Luke's Patients Medical Center?

67% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 389 completed HCAHPS surveys.

How long is the wait in the St Luke's Patients Medical Center emergency room?

Emergency patients spend a median of 2 h 26 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.